Xenia
160 Cromwell Road, Kensington, Near Kensington High Street, London, SW5 0TL, United Kingdom
Rating
4.4
Travelers Choice
2021
Price Level
$$$
Camere
99
Pets
No
da $ 1,666.07
20
Dec
Xenia, London
Price & Availability
Select your room
Room, 1 Double Bed ·
Room Only
Package Rate
Non Refundable
Classic Room, 1 Double Bed ·
Room Only
Package Rate
Non Refundable
Executive Room, 2 Twin Beds ·
Room Only · 2 Twin Beds
Non Refundable
Room, 1 Double Bed ·
Bed & Breakfast
Package Rate
Non Refundable
Classic Room, 1 Double Bed ·
Bed & Breakfast
Package Rate
Non Refundable
Deluxe Room, 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Deluxe Room, 2 Twin Beds ·
Room Only · 2 Twin Beds
Non Refundable
Executive Room, 2 Twin Beds ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
Deluxe Room, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Non Refundable
Deluxe Room, 2 Twin Beds ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
715 reviews
5
1060
4
469
3
100
2
29
1
19
Customers Review
Value 4.2
Location 4.4
Cleanliness 4.7
Comfort 4
Neighborhood 4.4
Amenities 4.6
Condition 4.6
Recomendation 90%
“Absolutely love this place. The staff are friendly and attentive. The room was clean, tidy and well stocked. Prices are only a little more than you'd pay for an 'average' hotel in Londonbut the quality difference is night and day. Will definitely be back!!”
— Mike Nco
“I made a reservation with this hotel and told them that I am a Platinum member and I made the reservation through the Marriott Bonvoy program and the duty manager called Andreas told me that we can't give you an upgrade and they don't have a business lounge. 12 square meters and I spoke to them through the conversation in the Bonvoy program and there was no response in hours. I told them that I was not satisfied at all. I went to the reception and asked to meet the general manager. They told me that he was in a meeting and he came to the duty manager and told me that he could not do the promotion and that if I wanted to leave the hotel, no It's okay and he told me this is London and I told him that I will go out to another hotel and he did not mind and he immediately brought my money and acted as if he was expelling me from the hotel, so I went out and now I am staying in another hotel I received a warm reception from them and they told me that they will inform me about the preparation of the upgrade and they confirmed it with me before my arrival
(( For the record, I am visiting the UK for the first time, London. Is it possible that the duty manager would say to a guest and a Platinum member in Marriott, this is the room we have for you, and if you don't like it, take your money and say this is London for the record, when I entered the hotel, I deal with a respectable international company ))
Actually no comment I can't believe this is a manager
(( Finally, the most beautiful and warmest greetings to the employee Stan, thank you for your classy dealings 🌹🌹))”
— Hamad Alajmi
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