Xenia
160 Cromwell Road, Kensington, Near Kensington High Street, London, SW5 0TL, United Kingdom
Rating
4.4
Travelers Choice
2021
Price Level
$$$
غرف
99
Pets
No
من $ 1,666.07
20
Dec
Xenia, London
Price & Availability
Select your room
Room, 1 Double Bed ·
غرفة فقط
سعر البك
Non Refundable
Classic Room, 1 Double Bed ·
غرفة فقط
سعر البك
Non Refundable
Executive Room, 2 Twin Beds ·
غرفة فقط · 2 Twin Beds
Non Refundable
Room, 1 Double Bed ·
شامل الافطار
سعر البك
Non Refundable
Classic Room, 1 Double Bed ·
شامل الافطار
سعر البك
Non Refundable
Deluxe Room, 1 King Bed ·
غرفة فقط · 1 King Bed
Non Refundable
Deluxe Room, 2 Twin Beds ·
غرفة فقط · 2 Twin Beds
Non Refundable
Executive Room, 2 Twin Beds ·
شامل الافطار · 2 Twin Beds
Non Refundable
Deluxe Room, 1 King Bed ·
شامل الافطار · 1 King Bed
Non Refundable
Deluxe Room, 2 Twin Beds ·
شامل الافطار · 2 Twin Beds
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
715 reviews
5
1060
4
469
3
100
2
29
1
19
Customers Review
Value 4.2
Location 4.4
Cleanliness 4.7
Comfort 4
Neighborhood 4.4
Amenities 4.6
Condition 4.6
Recomendation 90%
“Very kind and helpful Front Office staff! Especially are smiling Federica and Shawl. Breakfast was good as well. Perfect location in very nice district near bus stop, metro station and Natural Historical Museum. Highly recommend to visit hotel and museum”
— Vitaliy Esaulenko
“I made a reservation with this hotel and told them that I am a Platinum member and I made the reservation through the Marriott Bonvoy program and the duty manager called Andreas told me that we can't give you an upgrade and they don't have a business lounge. 12 square meters and I spoke to them through the conversation in the Bonvoy program and there was no response in hours. I told them that I was not satisfied at all. I went to the reception and asked to meet the general manager. They told me that he was in a meeting and he came to the duty manager and told me that he could not do the promotion and that if I wanted to leave the hotel, no It's okay and he told me this is London and I told him that I will go out to another hotel and he did not mind and he immediately brought my money and acted as if he was expelling me from the hotel, so I went out and now I am staying in another hotel I received a warm reception from them and they told me that they will inform me about the preparation of the upgrade and they confirmed it with me before my arrival(( For the record, I am visiting the UK for the first time, London. Is it possible that the duty manager would say to a guest and a Platinum member in Marriott, this is the room we have for you, and if you don't like it, take your money and say this is London for the record, when I entered the hotel, I deal with a respectable international company ))Actually no comment I can't believe this is a manager(( Finally, the most beautiful and warmest greetings to the employee Stan, thank you for your classy dealings 🌹🌹)) Fiz uma reserva com este hotel e disse a eles que sou um membro Platinum e fiz a reserva através do programa Marriott Bonvoy e o gerente de plantão chamado Andreas me disse que não podemos dar um upgrade e eles não têm um Sala de negócios. 12 metros quadrados e falei com eles através da conversa no programa Bonvoy e não houve resposta em horas. Eu disse a eles que não estava nada satisfeito. Fui até a recepção e pedi para conhecer o gerente geral. Eles me disseram que ele estava em uma reunião e ele veio ao gerente de plantão e me disse que não poderia fazer a promoção e que se eu quisesse sair do hotel, não Está tudo bem e ele me disse que aqui é Londres e eu disse a ele que vou sair para outro hotel e ele não se importou e imediatamente trouxe meu dinheiro e agiu como se estivesse me expulsando do hotel, então saí e agora estou hospedado em outro hotel recebi uma recepção calorosa deles e eles me disseram que me informariam sobre a preparação do upgrade e confirmaram comigo antes da minha chegada((Para registro, estou visitando o Reino Unido pela primeira vez, Londres. É possível que o gerente de plantão diga a um hóspede e um membro Platinum no Marriott, este é o quarto que temos para você, e se você não não gosta, pegue seu dinheiro e diga que isso é Londres para o registro, quando entrei no hotel, negociei com uma respeitável empresa internacional))Na verdade, sem comentários, não posso acreditar que este é um gerente((Finalmente, as mais belas e calorosas saudações ao funcionário Stan, obrigado por suas negociações elegantes 🌹🌹))”
— Hamad Alajmi
Similar Hotels you may also like
Popular properties similar to Xenia