Courtyard Houston Brookhollow
2504 North Loop West, In Houston (Brookhollow), Houston, TX 77092, United States
Rating
4.2
Price Level
$$
غرف
197
Pets
No
من $ 576.71
29
Nov
Courtyard Houston Brookhollow, Houston
Price & Availability
Select your room
Room, 1 King Bed, Non Smoking ·
غرفة فقط · 1 King Bed
Member’s exclusive price
Non Refundable
Room, 1 King Bed (Hearing Accessible) ·
غرفة فقط · 1 King Bed
Member’s exclusive price
Non Refundable
Room, 1 King Bed ·
غرفة فقط
سعر البك
Non Refundable
Guest Room, 1 King ·
غرفة فقط
سعر البك
Cancel free of charge before Thu, 21 Nov 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
971 reviews
5
42
4
51
3
41
2
26
1
10
Customers Review
Value 3.9
Location 4.1
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.1
Condition 4.1
Quality 3.8
Recomendation 86.4%
“Checked in at 3pm . One out of the two rooms AC didn’t work . Never moved me to different room. Asked for fan didn’t have one . Stayed in lobby most of the night due to hot room. The lobby was nasty they had no disinfectant spray so I can clean it . Trash everywhere . Until 6am when bistro lady came in . She was Amazing . Great customer service . She needs a raise . I did get my money back for the one hot room. Overall 2/5.I work for Marriott. This hotel needs a lot of work . Front desk needs to have better customer service and needs to clean the lobby and lounge area on daily . Check-in às 15h. Um dos dois quartos AC não funcionou. Nunca me mudou para outro quarto. Pediu fã não tinha. Se Hospedaram no lobby mais da noite devido ao quarto quente. O lobby era desagradável, eles não tinham spray desinfetante para que eu pudesse limpá-lo. Lixo em todos os lugares. Até as 6 da manhã, quando a senhora do bistrô entrou. Ela foi incrível. Ótimo serviço ao cliente. Ela precisa de um aumento. Eu consegui meu dinheiro de volta para um quarto quente. Geral 2/5.Eu trabalho para Marriot. Este hotel precisa de muito trabalho. A recepção precisa ter um melhor atendimento ao cliente e precisa limpar o saguão e o lounge diariamente.”
— Zack Lopez
“The manager Arey provided great professional service.My room was cleaned daily without having to ask.If I had any problems she was there to solve them quickly and with great charm.Give this woman a promotion pleas O gerente Arey prestou um ótimo serviço profissional. Meu quarto era limpo diariamente sem ter que pedir. Se eu tivesse algum problema ela estava lá para resolvê-los rapidamente e com muito charme. Dê a esta mulher um pedido de promoção”
— Missla555
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