Phone Number 3053032333
Courtyard Houston Brookhollow
2504 North Loop West, In Houston (Brookhollow), Houston, TX 77092, United States
Rating
4.2
Price Level
$$
Rooms
197
Pets
No
22
Jan

Courtyard Houston Brookhollow, Houston

Courtyard Houston Brookhollow

Stop at Courtyard Houston/Brookhollow to discover the wonders of Houston (TX). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Courtyard Houston/Brookhollow. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, desk, telephone. The property offers various recreational opportunities. Courtyard Houston/Brookhollow combines warm hospitality with a lovely ambiance to make your stay in Houston (TX) unforgettable.

Courtyard Houston Brookhollow

Price & Availability

Overall

Excellent
4.2
971 reviews
5
42
4
51
3
41
2
26
1
10

Customers Review

Value 3.9
Location 4.1
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.1
Condition 4.1
Quality 3.8
Recomendation 86.4%
“Checked in at 3pm . One out of the two rooms AC didn’t work . Never moved me to different room. Asked for fan didn’t have one . Stayed in lobby most of the night due to hot room. The lobby was nasty they had no disinfectant spray so I can clean it . Trash everywhere . Until 6am when bistro lady came in . She was Amazing . Great customer service . She needs a raise . I did get my money back for the one hot room. Overall 2/5. I work for Marriott. This hotel needs a lot of work . Front desk needs to have better customer service and needs to clean the lobby and lounge area on daily .”
— Zack Lopez
“Your front desk manager Karen is an exceptional employee and a shining example of how good customer service can make or break a trip. From the moment I checked in, I was greeted warmly by Karen and her smile. She was attentive, alert, and inviting. Set the tone to my 4 day long trip, and made me feel as though I had a new home away from home. The hotel needs some updates, but I didn't even notice right away! Karen disarmed my usually particular eye with her overwhelmingly accommodating nature. I look forward to your hotel updates, but I will stay there again without them so long as exceptional individuals like Karen continue to be employed at your establishment.”
— Matt N

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