Phone Number 3053032333
Grand Sirenis Riviera Maya Resort
Ctra. Federal Cancun-Tulum, Km. 256.3 (Zona Costera) - Quintana Roo, Akumal, Near Akumal Ecological Center, Akumal, 77710, Mexico
Rating
4
Price Level
$$$$
房间
934
Pets
No
$ 3,568.47
19
Jan

Grand Sirenis Riviera Maya Resort, Akumal

Grand Sirenis Riviera Maya Resort

无论深度游还是一日游,格兰德塞伦奈斯里维埃拉玛雅度假酒店及Spa都是出行图伦的热门之选。 住宿拥有高品质的服务以及完善的设施,以求满足住客们的各类需求。 格兰德塞伦奈斯里维埃拉玛雅度假酒店及Spa的工作人员秉承顾客至上的服务理念,为您提供宾至如归的入住感受。 客房内饰优雅,便利设施齐全。 住宿内设多种休闲娱乐设施。 格兰德塞伦奈斯里维埃拉玛雅度假酒店及Spa的工作人员专业友善,将尽力满足您各方面的需求。

Grand Sirenis Riviera Maya Resort

Price & Availability

Select your room

Preferred Rate
Grand Sirenis Riviera Maya Resort

Deluxe Junior Suite. ·

All Inclusive
总数
$ 3,568.48
Grand Sirenis Riviera Maya Resort

Deluxe Doble ·

All Inclusive
Online check-in
总数
$ 3,808.52
Grand Sirenis Riviera Maya Resort

Deluxe Junior Suite ·

All Inclusive · 1 King Bed, 2 Double Beds
Member’s exclusive price
总数
$ 3,819.16
Grand Sirenis Riviera Maya Resort

Deluxe Junior Suite 2ad ·

All Inclusive
总数
$ 3,831.33
Grand Sirenis Riviera Maya Resort

Junior Suite Deluxe ·

All Inclusive
总数
$ 4,104.21
Grand Sirenis Riviera Maya Resort

Suite Deluxe Garden View ·

All Inclusive
Package Rate
总数
$ 4,150.79
Grand Sirenis Riviera Maya Resort

Standard Room ·

All Inclusive
21% 特價
总数
$ 4,161.25
Grand Sirenis Riviera Maya Resort

Junior Suite Standard ·

All Inclusive
总数
$ 4,162.56
Grand Sirenis Riviera Maya Resort

Junior Suite Deluxe Two Double Beds ·

All Inclusive
Package Rate
总数
$ 4,186.07
Grand Sirenis Riviera Maya Resort

Junior Suite Deluxe King Bed ·

All Inclusive
Package Rate
总数
$ 4,186.07
Grand Sirenis Riviera Maya Resort

Deluxe 3 Adultos + 1 NiÑo ·

All Inclusive
Online check-in
总数
$ 6,188.85
Grand Sirenis Riviera Maya Resort

Deluxe Junior Suite Quadruple ·

All Inclusive · 1 King Bed, 2 Double Beds
Member’s exclusive price
总数
$ 6,683.69
Grand Sirenis Riviera Maya Resort

Quadruple Deluxe Two Double Beds ·

All Inclusive
Package Rate
总数
$ 7,325.69

Overall

Very Good
4
2610 reviews
5
8223
4
5184
3
2113
2
705
1
589

Customers Review

Value 3.6
Location 3.9
Cleanliness 4.2
Comfort 4.2
Neighborhood 4
Amenities 4.1
Condition 4
Quality 3.6
Recomendation 72%
“This was meant to be our Honeymoon Vacation. We spent a good amount of money expecting the 5 star quality this resort boasts on TripAdvisor. We booked a junior suite with a king bed and made sure our travel agent relayed this trip was our honeymoon in case there was anything special the resort could do for us. We were not expecting grand upgrades or lavish treatment, we were merely hoping for some towel art and maybe a small bottle of champagne. We arrived to be told they only had a room with 2 double beds, we were upset as we told them we are here for our honeymoon and that was not the room we had paid for. They told us they cannot guarantee the room style and that we get what we get when we arrive, but our booking clearly stated we had a king bed. They then promised they would have a king bed the next day. It was already super late and we were hungry and tired from traveling we accepted the room as is for the night knowing we would get the right room in the morning. We then went back to the lobby to change our rooms the next day to be told we could not have a king room until Monday. At this point we were upset because they promised we would have the room we paid for that day. After asking to speak to a manager we were met with someone who was apparently the “supervisor” who was no help and told us the same thing. We reminded them over and over that it was unacceptable and after lots of talk they told us they would send some wine and tequila to our room. We agreed and walked away very upset. Monday rolls around and we are finally able to move rooms, we get into our room at 3pm and are met with no beverages not even water bottles (no clean tap water to drink at this resort), we called and were hoping they would bring some water at the very least. We didn’t get any beverages until very late Tuesday after calling multiple times. We didn’t receive our tequila and wine they said they would send to our room, so my husband once again went to the lobby on Wednesday to ask to speak to the resort manager who then finally put the ball in motion to get everything rectified. We got the wine and tequila and some chocolate strawberries on our second last day. While the resort itself is beautiful and boasts beautiful scenery, pools, drinks, food and beaches. It is clouded with horrible service. You cannot call yourself a 5 star resort and leave your patrons spending over 80% of there vacation dealing with problems. We would not recommend this resort to anyone, and especially couples who are honeymooning as it is the worst resort we have ever been to. Save yourself the hassle of this resort and book somewhere else, we have come back from this trip very unrested and wishing we had booked elsewhere. Very very disappointed.”
— Maddy Hart Country
“The experience I had here while I was on vacation in June was amazing! This was our first time staying in Mexico and were a bit nervous due to the reviews, but this resort exceeded our expectations. The food was good nothing over the top but there are many options to eat throughout the day. The staff was amazing and very welcoming. The staff at the buffet hall are all so kind and very nice, they are so attentive too. The weather was amazing too even tho it rained for a day but that didn’t ruin the day we had entertainment inside. I would so recommend this resort and I would definitely come back”
— Britania Cruz

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