Stayed at this Holiday Inn with my wife and dog. The hotel charges a reasonable fee for pets. It is in a perfect location, close enough to good restaurants and bars. The room was clean and new. The valet parking is fast and efficient if you use their app. It is the perfect hotel for a short stay in Charleston. Highly recommended.

Hotel was perfect walking distance from all of the shopping and restaurants. Convenient gas station and liquor store directly across the street. The staff was very welcoming. Ronnie, Kay and the rest of the team upfront were amazing. Rooms were clean, Karen and the breakfast team was awesome. Well done Holiday Inn!

At checkin we were greeted by Andre who was absolutely amazing. We asked about restaurants in the area and he gave us a few recommendations that turned out to be amazing as well. His energy was great and he was so helpful. We understood at the time of checkin a hurricane was going to be hitting in the next few days and he did tell us that the hotel staff likes to overnight during hurricanes so we would be in great company. I highly recommend this hotel and will stay there again.

I would love to rave about this place. The front desk team was great during my stay. However, I contacted them about a cockroach in my room and the response I got was some version of “that happens with this weather down here” and they offered no solution whatsoever. Further, I contacted them about a shirt I left in the closet. I gave them the room number, where I left it, and a description. It was a very important shirt. The final resolution was “we didn’t find it,” which, frankly, is hard to comprehend given no one was in my room besides me and their team and somehow it disappeared. They were attentive, but gave zero solution or offered any compensation of any kind for two very significant issues. Not a chance I’d go back.

I travel quite a bit and this was an excellent hotel experience! We were in town for what was supposed to be a one night trip. I booked with snaptravel (also highly recommend) But then our return train home was canceled. So we decided to enjoy more of Charleston and booked two more nights. All of the staff was so pleasant! Front desk, day and night shifts, valet attendants, house keeping and maintenance! I used the guest service laundry facility since we only had clothes for one night. But after I washed my clothes, the dryer was broken. So the maintenance guy took my clothes and had them dried for me with the housekeeping dryer. We will definitely stay here again. Our room was so comfortable and roomy!! We had a corner room with big windows. And the pool was really nice too. I enjoyed my coffee by the pool in the mornings. There’s a covered outdoor space if it’s raining. They even had a comfortable library to just relax in. As well as a fitness center too. The location is fabulous, right next to King street and easy to walk to many restaurants.

Valet manager, Chris Diamond, and his staff, were constantly present and always ready to get us our car when we were ready to explore the sights and sounds of Charleston. The desk staff was very...

Very happy with the location. Easy walk to most attractions, parks, restaurants, etc. The hotel was very nice with excellent friendly staff. The bathroom shower needed some updating but overall...

We booked this hotel when we had problems at the original hotel we booked. Tylee, I believe was his name, he was awesome! He helped us so much in every way he could! The place was completely sold out...

I could not recommend this hotel enough for big groups. They were incredibly accommodating and professional with my group and everyone loved the hotel. My group members are big walkers and we were...

The hotel was relatively clean and the staff was helpful. The location is unfortunate though. Even for me and my spouse who are big walkers, everything was a bit far away to go back and forth to the...

I guess asking to have a room cleaned is too much for this hotel. Repeated requests bring solemn faces, promises and no results. Actually quite incredibly inept! Otherwise, nice location and room...

Wonderful front desk service as well as the bartender at The Meeting Room. My husband and I throughly enjoyed chatting with him. Was happy to see walk-in showers instead of a tub. Bed was comfy...

Hotel room was great in general. The staff were unusually helpful and kind. In particular, Alaya K. at the front desk helped me get my boarding pass for my flight and provided helpful information...

Had a wonderful time on my recent visit to Charleston. Ayala was a wonderful introduction to the city. She was really helpful in making recommendations of things to do. Would definitely stay here...