Experience Southern Comfort and Hospitality at DoubleTree by Hilton Hotel Johnson City

Nanette Malcolm

Jan 18, 2022

5

Muito limpo. Excelente equipe. Restaurante no local e serviço de quarto. Ótima decoração. Localizado próximo a restaurantes e shopping.

Collin Coffey

Jan 18, 2022

4

Ótima chegada e recepção, quarto limpo com todas as comodidades adequadas que eu esperava das marcas Hilton. Internet estava no local, banho era limpo e bem decorado. A cama era datada e poderia usar um upgrade para espuma de gel ou tipo de ar, como no Hilton Garden Inns de antigamente. Ótimo café da manhã completo!

Collin Coffey

Jan 18, 2022

4

Gran llegada y recepción, habitación limpia con todas las comodidades adecuadas que esperaba de las marcas Hilton. Internet era impecable, el baño estaba limpio y bien equipado. La cama estaba anticuada y le vendría bien una actualización a espuma de gel o tipo de aire, como en Hilton Garden Inns de antaño. Gran buffet de desayuno completo!

Nanette Malcolm

Jan 18, 2022

5

Very clean. Great staff. Restaurant on premises and room service. Great decor. Located close to restaurants and shopping.

Collin Coffey

Jan 16, 2022

4

Great arrival and reception, clean room with all the proper amenities I have come to expect from Hilton brands. Internet was spot-on, bath was clean and well appointed. Bed was dated and could use an upgrade to either gel-foam or air type such as in Hilton Garden Inns of old. Great full breakfast buffet!

Vincent Bedami

Jan 01, 2022

3

A equipe foi excelente, mas a decoração dos quartos é datada. A localização do hotel é incrível, com um shopping do outro lado da rua e muitas opções de comida e lojas para visitar.

Private Info

Jan 01, 2022

2

A equipe da recepção do hotel é incrível e a localização é central para fazer compras. Infelizmente, é aí que termina a diversão deste hotel. O quarto é minúsculo, cama extremamente firme (e eu gosto de uma cama firme), aparelho de ar condicionado desatualizado e realmente não gera muita saída. O chuveiro leva muito tempo para aquecer e as tomadas elétricas das lâmpadas são muito frouxas, por isso suas conexões podem não funcionar se tentar carregar um telefone, etc. O telefone do quarto também não tinha fio, então tive que ligar para o recepção através do meu celular. O restaurante estava escuro e os recipientes do café da manhã vazios 30 minutos antes do horário marcado para o término do café da manhã. Eles não têm uma estação de omelete ou buffet como outros hotéis DoubleTree. O garçom disse ao meu namorado que não tínhamos direito ao café da manhã incluso quando, na verdade, somos membros Diamante, o que permite até $ 12 / pessoa por dia para 1 membro Diamante e 1 hóspede. No geral, eu fiquei em hotéis DoubleTree muito melhores. Embora seja ótimo experimentar a equipe incrível da recepção ... não é isso que estou pagando.

Vincent Bedami

Jan 01, 2022

3

El personal era genial, pero la decoración de las habitaciones está pasada de moda. La ubicación del hotel es increíble con un centro comercial directamente al otro lado de la calle y muchas opciones de comida y tiendas para visitar.

Private Info

Jan 01, 2022

2

El personal de la recepción del hotel es increíble y la ubicación es céntrica para ir de compras. Desafortunadamente, ahí es donde termina el disfrute de este hotel. La habitación es pequeña, la cama extremadamente firme (y me gusta una cama firme), la unidad de aire acondicionado está desactualizada y realmente no genera mucho rendimiento. La ducha tarda mucho en calentarse y los enchufes eléctricos de las lámparas están muy sueltos, por lo que es posible que las conexiones no funcionen si intenta cargar un teléfono, etc. El teléfono de la habitación tampoco tenía cable, por lo que tuve que llamar al recepción a través de mi celular. El restaurante estaba oscuro y los recipientes del desayuno vacíos 30 minutos antes de la hora prevista para el final del desayuno. No tienen una estación de tortillas o buffet como otros hoteles DoubleTree. El mesero le dijo a mi novio que no éramos elegibles para el desayuno incluido cuando en realidad somos miembros Diamond, lo que permite hasta $ 12 por persona por día para 1 miembro Diamond y 1 invitado. En general, me he alojado en hoteles DoubleTree mucho mejores. Si bien experimentar un increíble personal de recepción es excelente ... eso no es lo que estoy pagando en última instancia.

Vincent Bedami

Jan 01, 2022

3

The staff was great but the decor in the rooms is dated. The location of the hotel is amazing with a mall directly across the street and plenty of options for food and stores to visit.

Private Info

Dec 27, 2021

2

Hotel Front Desk staff is awesome and the location is centrally located to shopping. Unfortunately, that's where the enjoyment of this hotel ends. The room is tiny, bed extremely firm (and I like a firm bed), a/c unit outdated and doesn't really generate much output. The shower takes a very long time to heat up and the electric outlets on the lamps are very loose so your connections may not work if trying to charge a phone, etc. The room phone also didn't have a cord so had to call the front desk via my cell. The restaurant was dark and breakfast containers empty 30 min before Breakfast was scheduled to end. They don't have an omelet station or buffet like other DoubleTree hotels. The server told my boyfriend we weren't eligible for the included breakfast when actually we're Diamond members which allows up to $12/person per day for 1 Diamond member and 1 guest. Overall, I've stayed at much better DoubleTree hotels. While experiencing awesome Front Desk staff is great...that's not what I'm ultimately paying for.

matt gibbens

Dec 14, 2021

5

Great location having access to address all needs. About a mile from I-26 is a plus. Clean, safe, and comfortable accommodations!

Craig Allen

Dec 01, 2021

1

Hotel muy anticuado. Estaba programado para quedarme 2 semanas pero no duré 2 noches. No hay agua caliente, techo super bajo en la ducha. Siendo un hombre alto, literalmente tuve que agacharme para lavarme el pelo. Cama muy incómoda.Tampoco hay snack bar en este hotel, todas son máquinas expendedoras. El restaurante parecía agradable, pero no sabían cómo apagar la calefacción. Era insoportable incluso sentarse allí durante 5 minutos.En general, el peor Double Tree en el que me he alojado. El Home2Suites en el futuro es mucho mejor y nuevo. Recomiendo quedarse allí.

Craig Allen

Dec 01, 2021

1

Hotel muito desatualizado. Estava programado para ficar 2 semanas, mas eu não aguentei 2 noites. Sem água quente, teto super baixo no chuveiro. Por ser um homem alto, literalmente tive que se agachar para lavar o cabelo. Cama muito desconfortável.Não há lanchonete neste hotel também, é tudo máquinas de venda automática. O restaurante parecia bom, mas eles não conseguiam descobrir como desligar o aquecedor. Era insuportável até ficar sentado ali por 5 minutos.No geral, o pior Double Tree em que já me hospedei. O Home2Suites do futuro é muito melhor e novo. Recomendo ficar lá.

Chelsea

Dec 01, 2021

1

A garçonete do restaurante decidiu escrever sua própria gorjeta em cima da gorjeta que deixamos para ela. O gerente de alimentos e bebidas Neil também foi muito rude comigo e xingou e perguntou onde eu trabalho na frente dos hóspedes no saguão do hotel. Tenho uma foto do recibo que mostra o total de $ 50 com denúncia e entrei com uma ação na Marinha Federal. Foi-me cobrado $ 60 na minha conta Hilton e a marinha federal está a mostrar uma cobrança de $ 75. Isso é fraude de cartão de crédito e iremos cobrar.

Chelsea

Dec 01, 2021

1

The waitress at the restaurant decided to write in her own tip on top of the tip we left her. The food and beverage manager Neil was also very rude to me and cursing and asking where do I work at in front of guests in the hotel lobby. I have a picture of the receipt that shows the total as $50 with tip and filed a claim with navy federal. I was charged $60 on my Hilton account and navy federal is showing a $75 charge. That is credit card fraud and we will be pressing charges.

Craig Allen

Nov 02, 2021

1

Very outdated hotel. Was scheduled to stay 2 weeks but I didn't last 2 nights. No hot water, ceiling super lower in shower. Being a tall man, literally had to squat to wash my hair. Bed very uncomfortable. There is no snack bar in this hotel either, it's all vending machines. The restaurant seemed nice but they couldn't figure out how to turn the heat off. It was unbearable to even sit there for 5 minutes. Overall, worst Double Tree I've ever stayed at. The Home2Suites down the road is much better and brand new. Recommend staying there.

Anna Maria Moonen

Nov 01, 2021

3

El personal del hotel era muy agradable, servicial y amable. Ellos atendieron todo lo que les pregunta y quieren asegurarse de que se sienta apreciado como invitado y cliente. El hotel está limpio, pero necesita algunas reparaciones menores y un aspecto refrescante. Por ejemplo, el área de la piscina cubierta tenía varios sistemas de HVAC con fugas y gotas de agua en el piso en varios lugares. El personal había colocado cubos debajo de cada área para atrapar las fugas.Este hotel no representaba la imagen de lujo de un hotel DoubleTree Hilton como estoy acostumbrado, más como un hotel promedio de 2 o 3 estrellas. La comida estaba en la media, no demasiado impresionante y podría mejorarse aún más. En general, estuvo bien con mi estancia aquí, no me puedo quejar. Lo mejor fue que el personal era agradable y te hace sentir bienvenido.

Anna Maria Moonen

Nov 01, 2021

3

Os funcionários do hotel foram muito simpáticos, prestativos e amigáveis. Eles atenderam a tudo que você pediu e querem garantir que você se sinta apreciado como convidado e cliente. O hotel é limpo, mas precisa de alguns reparos menores e aparência refrescante. Por exemplo, a área da piscina interna tinha vários sistemas de HVAC com vazamento e queda de água no chão em vários lugares. A equipe colocou baldes embaixo de cada área para coletar os vazamentos.Este hotel não representava exatamente a imagem sofisticada de um hotel DoubleTree Hilton como estou acostumado, mais como um hotel médio de 2 ou 3 estrelas. A comida estava na média, não muito impressionante e poderia ser melhorada ainda mais. No geral foi OK com a minha estadia aqui, não se pode queixar. O melhor é que os funcionários foram simpáticos e fazem você se sentir bem-vindo.

Anna Maria Moonen

Oct 11, 2021

3

Hotel staff were very nice, helpful and friendly. They attended to anything you ask them, and want to ensure you feel appreciated as a guest and customer. The hotel is clean, but in need of some minor repair and refreshing looks. For example, the indoor pool area had a number of HVAC systems leak and drop water on the floor in various places. Staff had placed buckets underneath each area to catch the leaks. This hotel was not quite representing the upscale image of a DoubleTree Hilton hotel like I am used to, more like an average 2- or 3-star hotel. Food was about average, not over impressive and could be improved further. Was overall OK with my stay here, cannot complain. The best was that the staff were nice and makes you feel welcome.

Bill Reep

Oct 01, 2021

5

El hotel estuvo genial. Todo el personal es excepcional y hace todo lo posible para garantizar que su estadía sea todo lo que espera.El restaurante es superior y el buffet de desayuno es muy bueno. ¡Yo recomendaria altamente este hotel!

Bill Reep

Oct 01, 2021

5

O hotel era ótimo. Toda a equipe é excepcional e vai além para garantir que sua estadia seja tudo o que você esperaria.O restaurante é um corte acima e o buffet de pequeno-almoço é muito bom. Eu recomendaria muito este hotel!

Bill Reep

Oct 01, 2021

5

The hotel was great.The entire staff is exceptional who goes above and beyond to ensure your stay is all you would expect.The restaurant is a cut above and the breakfast buffet is very good.I would highly recommend this hotel!

Alejo Salgado

Feb 01, 2021

4

Cómodo y en general buen servicio, pero si llegas con targeta de débito de banorte no podrás pagar, por algún motivo el sistema de banorte bloquea la transacción.

Eduardo Chavez Mendez

Feb 01, 2019

4

Es un lugar excelente muy buena la comida

Global40706869902

Not worth the price

2

Call prior to stay to ensure amenities (pool, exercise room, etc) are in working order if planning to use them while staying. The pool doors were chained shut during our stay. The main lobby had...

jwhopwood

Almost 5 Bubbles

4

This hotel is nestled into a pretty quiet area despite it's close proximity to walk-to restaurants. Bar in hotel was friendly, but decor is too bright and "hard". Breakfast bar was okay but same...

Drews M

Outstanding experience!

5

Professional, diligent and caring staff make this a must stay location when in Johnson City, TN! The facilities are well maintained and the location is convenient to downtown. I will stay at the...

dromans1985

Nice Hotel

4

We booked two rooms for my daughterâs graduation at ETSU. Only stayed one night but it was very pleasant. The hotel is in a great location. Very close to anything you would need. We would definitely...

DANNYW332

Nice place

4

Overall it was okay, Little outdated on some things. Need to update rooms and flooring. I would probably stay there again. Breakfast was good. I will say k they do charge you for some guests. Not...

ryanlindsay2022

Poor staff

1

We direct billed for our stay and we were told at booking that our agency was a direct bill. We found out at check in that it wasnât and a note was made on the account and we were never called. The...

Edwin G

Great stay in Johnson City

5

We had a great stay in the hotel. Staff was great and inviting. The room and hotel were clean. Would highly recommend this place to anyone traveling to Johnson City. Great Location as well. Thank...

hjfritz1995

Thank you

5

Very nice hotel, great staff and very clean. Would go back and stay again. Loved the room very good beds and the shower was prefect. Felt like I was right home. Would recommend to anybody that was...

DoubleTree by Hilton Hotel Johnson City, Johnson City

DoubleTree by Hilton Hotel Johnson City

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Customers Review

DoubleTree by Hilton Hotel Johnson City, Johnson City

DoubleTree by Hilton Hotel Johnson City

Price & Availability

Travelers

Select your room

1qn Mobility/Hearing Access Ri Shwr No Smok ·

1 King Bed-Nonsmoking ·

1 King Mobility Accessible W/ Bathtub No Smok ·

2 Queen Beds-Nonsmoking ·

1 King Accessible Bathtub Non-Smoking ·

1 King Bed Deluxe Non-Smoking ·

1 Queen Mobility Hearing Accessible Roll In Shower Non-Smoking ·

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) ·

Deluxe Room, 1 King Bed, Non Smoking ·

Room, 1 King Bed, Accessible, Bathtub ·

2 Queen Beds Non-Smoking ·

Room, 2 Queen Beds ·

1qn Mobility/Hearing Access Ri Shwr No Smok ·

1 King Mobility Accessible W/ Bathtub No Smok ·

1 King Bed-Nonsmoking ·

1 King Bed Junior Suite-Sofabed-Nonsmoking ·

2 Queen Beds-Nonsmoking ·

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) ·

Room, 1 King Bed, Accessible, Bathtub ·

Deluxe Room, 1 King Bed, Non Smoking ·

1 King Bed 1 Bedroom Suite Non-Smoking ·

Suite, 1 Bedroom, Non Smoking ·

Room, 2 Queen Beds ·

1 King Bed Junior Suite-Sofabed-Nonsmoking ·

Overall

Customers Review