Aside from parking being a bit of a hassle (valet service hours didn't work for us and the garages are a bit of a walk) and the occasional narcan treatment administratered on the hotel steps (not the hotel's fault), I have no complaints about our stay. Right on main street, a block or 2 from the capitol building, you can't beat the location. We enjoyed the rooftop bar and breakfast in the martini bar. The entire staff as well as other guests were very pleasant and interesting. The manager on duty was knowledgeable of the history of the building. The room was very clean and comfortable; I regret not taking photos, but it just didn't cross my mind. We WILL be staying here again.

You are only paying for location. There’s nothing extravagant about it. They have $526 dollar hold on my card! I only stayed 1 night. Ordered wings from room service and they were fried hard or maybe the grease was old and that was 66 dollars with fries smh. Comforter had old blood on it. Too much money for no microwave and a fridge not working had to go in the 10th floor to get ice. cause the ice machine on the floor my room was on didn’t work. I been at better hotels for less.

I am typing this from my hotel room right now and I am LIVID!!!!! I am in town performing at the Comedy House and I ordered DoorDash. I called down to the front desk to request my order be brought up by DD. I was informed that was not possible, but someone from the desk would bring it to me. Fair enough. I didn’t mind that at all. Then immediately after hanging up, someone called and said I and supposed to check out at noon. I look and it’s 11:52am. Again, no worries. I said okay, but can someone still bring my order. The front desk person stated the check out time and asked how much time I would need. I said an additional 15 minutes(12:15). She said okay and hung up. I called right back to make sure someone would still bring my food and someone named CASSIE answered. I let her know I’m checking out but would still like my food brought to me. She stated, well you’re checking out. I said yes, but as a guest who was told it would be brought up, I would still like that to happen. Cassie RUDELY replied, well check out is at 12, so we will hold it at the desk for you. I let her know I was not told that it would be held, I was told they would bring it to me. She began to over talk me and tell me how I needed to check out and get my food then. She was extremely combative on the phone and I become more and more frustrated. It would have been so simple to do as I was told they would do and bring the food to me and allow me the extra 15 minutes requested to check out. I have NEVER been treated so poorly and spoken to in such a manger. This was the WORST experience and CASSIE has horrible etiquette. The 2 ladies here when I checked in were perfection and so kind. They really started my stay off so well. I checked in after midnight, because I had 2 shows at the comedy house prior and the warmth they both gave and southern hospitality was amazing. However, CASSIE ruined this entire experience with her horrific customer care and yelling at me over the phone. If this is who represents you, your company should be ashamed.

This hotel is an old bank and although it has had many upgrades, you still feel the charm of the building. The floors seem to be original and the wardrobe in the room was built in. Parking is $24 a day for Valet or you can park in the parking garage BEHIND for $1 an hour, not the one out front, it closes at 7PM. The Starbucks downstairs is huge and beautiful.

The stay was delightful! I enjoyed being in such a great location on the beautiful Main Street Columbia. There was so much to do within walking distance. My husband and I had an amazing time at the rooftop bar as well. The hotel had a lot exquisite detail. I chose to have breakfast in the vault before heading out, and my food was amazing. This was definitely a trip I will remember and will be returning! I also forgot to mention how friendly and helpful the staff was, specifically the front desk.

Great stay at an unique hotel in the heart of Columbia South Carolina. The hotel is an old bank with a vault and all that was converted into a hotel. Great location and affordable prices with all...

So I had to go out of town for a class for work. I wanted a hotel that was close to where I was going to have to be the next morning so I chose the Sheraton Columbia Downtown Hotel. I ordered...

Just a teriffic experience. Club floor lounge was great. All staff very helpful and personable. Fitness Center is excellent. Public garage is behind the hotel or valet for $22. Vault bar, POSH...

To start, I travel extensively for business and I am typically very loyal to the Hilton brand. I decided to give Marriott a try at the Sheraton property downtown Columbia for a couple of nights. I...

Location of this hotel was perfect for a short stay in Columbia.. Room was nice and well maintained. Lacking in amenities., however. Here’s a tip - the pandemic is 2 years in…stop using it as an...

We have stayed in this hotel several times before, and were surprised to see how run down it has gotten. It is just pain dirty, no other way to describe it. Missing tiles on the floors in the lobby...

My family and I stayed at the Sheraton downtown Columbia sc following my fathers military service at Ft.Jackson and the service was amazing from the minute we got there until we left. Eli and Alease...