Sheraton Columbia Downtown Hotel
1400 Main Street, Near South Carolina State House, Columbia, SC 29201, United States
Rating
4
GreenLeader
2024
Price Level
$$
Rooms
134
Pets
No
from
$ 1,198.68
10
Jan
Sheraton Columbia Downtown Hotel, Columbia
Price & Availability
Select your room
Room, 2 Double Beds ·
Room Only · 2 Double Beds
Non Refundable
Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr) ·
Room Only · 2 Double Beds
Non Refundable
Room, 1 King Bed, Non Smoking ·
Room Only · 1 King Bed
Non Refundable
Room Accessible Two Double Beds ·
Room Only
Package Rate
Non Refundable
Room, 1 King Bed ·
Room Only
Package Rate
Non Refundable
Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr) ·
Room Only · 1 King Bed
Non Refundable
Double Accessible King Size Bed ·
Room Only
Non Refundable
Guest Room, 2 Double ·
Room Only
Cancel free of charge before Thu, 2 Jan 2025
Guest Room, 1 King ·
Room Only
Cancel free of charge before Thu, 2 Jan 2025
Club Room, 2 Double Beds ·
Room Only · 2 Double Beds
Non Refundable
Club Room, 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Club Lounge Access, Guest Room, 2 Double ·
Room Only
Cancel free of charge before Thu, 2 Jan 2025
Club Lounge Access, Guest Room, 1 King ·
Room Only
Cancel free of charge before Thu, 2 Jan 2025
Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr) ·
Room Only
Junior Suite, 1 Bedroom , 1 King Bed ·
Room Only
Club Lounge Access, 1 Bedroom Junior Suite, 1 King ·
Room Only
Cancel free of charge before Thu, 2 Jan 2025
Junior Suite, 1 Bedroom ·
Room Only
Cancel free of charge before Sun, 22 Dec 2024
Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr) ·
Room Only
Cancel free of charge before Sun, 22 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
985 reviews
5
217
4
224
3
115
2
63
1
48
Customers Review
Value 4
Location 4.5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.5
Amenities 3.7
Condition 4
Recomendation 77.5%
“I am typing this from my hotel room right now and I am LIVID!!!!! I am in town performing at the Comedy House and I ordered DoorDash. I called down to the front desk to request my order be brought up by DD. I was informed that was not possible, but someone from the desk would bring it to me. Fair enough. I didn’t mind that at all. Then immediately after hanging up, someone called and said I and supposed to check out at noon. I look and it’s 11:52am. Again, no worries. I said okay, but can someone still bring my order. The front desk person stated the check out time and asked how much time I would need. I said an additional 15 minutes(12:15). She said okay and hung up. I called right back to make sure someone would still bring my food and someone named CASSIE answered. I let her know I’m checking out but would still like my food brought to me. She stated, well you’re checking out. I said yes, but as a guest who was told it would be brought up, I would still like that to happen. Cassie RUDELY replied, well check out is at 12, so we will hold it at the desk for you. I let her know I was not told that it would be held, I was told they would bring it to me. She began to over talk me and tell me how I needed to check out and get my food then. She was extremely combative on the phone and I become more and more frustrated. It would have been so simple to do as I was told they would do and bring the food to me and allow me the extra 15 minutes requested to check out. I have NEVER been treated so poorly and spoken to in such a manger. This was the WORST experience and CASSIE has horrible etiquette. The 2 ladies here when I checked in were perfection and so kind. They really started my stay off so well. I checked in after midnight, because I had 2 shows at the comedy house prior and the warmth they both gave and southern hospitality was amazing. However, CASSIE ruined this entire experience with her horrific customer care and yelling at me over the phone. If this is who represents you, your company should be ashamed.”
— ANDROMEDA JONES
“The stay was delightful! I enjoyed being in such a great location on the beautiful Main Street Columbia. There was so much to do within walking distance. My husband and I had an amazing time at the rooftop bar as well. The hotel had a lot exquisite detail. I chose to have breakfast in the vault before heading out, and my food was amazing. This was definitely a trip I will remember and will be returning! I also forgot to mention how friendly and helpful the staff was, specifically the front desk.”
— Kendall Parker
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