Hilton Grand Vacations Club Whistler
Chateau Boulevard, 4580, Near Family Adventure Zone, Whistler, BC V0N 1B4, Canada
Rating
4.1
Price Level
$$$
Rooms
113
Pets
No
22
Dec
Hilton Grand Vacations Club Whistler, Whistler
Price & Availability
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Overall
Very Good
4.1
156 reviews
5
224
4
154
3
36
2
13
1
25
Customers Review
Location 3.8
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.5
Amenities 4.4
Condition 4.3
Recomendation 75%
“I made a reservation months ago and I wanted to modify it but the hotel is saying I booked through a third party and would have to call them. My email confirmation is directly through the hotel, and I’ve called every single third party place and they all don’t have any bookings for me. So pretty much the hotel’s hands are tied and I’m stuck with my reservation. I can’t even cancel it! So we will have to take two vehicles now so that my husband can leave early for an important work meeting that came up. Very unprofessional staff answering the phone here, one time answering the phone with, “can I call you back?” They didn’t even know who I was and assumed I was a hotel guest. We are not looking forward to this trip anymore, this feels like the first red flag out of possibly many more. I do not recommend.
Review after the trip: nice pool and room. But WAY too expensive and the front desk staff were extremely dismissive & unprofessional.”
— Tara Adamyk
“Toilets were dirty when we arrived and rooms are definitely dated. Otherwise, really kind staff and spacious rooms. Loved the jacuzzi and balcony. The hot tubs outside are a great spot to share drinks with friends. Also, I really appreciate how easy it was to arrange shipping for clothing that I had forgotten in my room before checking out.”
— Zach
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