Barceló Maya Caribe - All Inclusive
Carretera Chetumal Puerto Juárez Km. 266.3, Solidaridad, Near Ecopark Kantun Chi, Riviera Maya, 77750, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
414
Pets
No
01
Jan
Barceló Maya Caribe - All Inclusive, Riviera Maya
Barceló Maya Caribe - All Inclusive
Price & Availability
We are sorry to inform you that there are no rooms available for the selected dates at this hotel. This may be due to high demand, limited availability, or special events but don't worry, we have some other hotels that you might like. You can also modify your search parameters and try other dates or hotels that suit your needs and preferences.
Overall
Excellent
4.3
983 reviews
5
7611
4
3422
3
1295
2
602
1
522
Customers Review
Value 4.5
Location 4.2
Cleanliness 4.3
Comfort 4.1
Neighborhood 4.3
Amenities 4.3
Condition 4.4
Recomendation 65.3%
“Overall an excellent stay. The whole resort was clean. The pool and beach areas were great--had no trouble finding a place to relax in the sun. All the staff we interacted with were helpful and friendly. Only downside was that WiFi was not free in the rooms. Would definitely stay here again!”
— Andrew Lendway
“I have been here 3 times. The main reason I come back is that the buffet is really good and the place is getting cleaned 24/7. The beach is better than most on theMayan Riviera,but has still a lot of big rocks between the different sections of the resorts and at random on some of the beaches.If you are lucky you cansee some sea turtles right off the beach.The management is a hit and miss.Every time we go someone is not getting the room they booked. This time I was told that the online check-in we where told to do, to speed up the check-in process at the resort, does not work at this resort. Check-in has always been very slow. We booked at the Mexican restaurant for a large group months in advance, when we arrived the manager told us we had no reservations,looking at his computer screen we could see our name and the number of people we booked for.He hesitantly agreed and told us that our group would sit on 5 separate tables. He was not only unapologetic about the situation but displayed an attitude of carelessness and lack of customer service I have never seen. I attached a picture of him to mage sure that the management knows whom I am talking about.The food in the Mexican restaurant was good and so was the service.The resort is constantly being cleaned but certain things are showing there age. The air conditioning may not shut off or not turn on.I had to wait two days to get mine fixed and had to ask 3 times before some one fixed it.The entertainment group is very good and so arealmost all servers which get tip's. Mixed drinks are a hit and miss,like most resorts the bartenders use their own discretion as to what liquor they use and at which quantities. Best is to be specific with the bartenders to let them know what exactly you want in your drinks.”
— Sub-Zero Hunter
Similar Hotels you may also like
Popular properties similar to Barceló Maya Caribe - All Inclusive
Barceló Maya Tropical - All Inclusive
Barceló Maya Beach
Grand Palladium White Sand Resort & Spa
Grand Palladium Colonial Resort & Spa
Grand Palladium Kantenah Resort & Spa
