“Unfortunately, the quality of the water in the showers ruins the entire hotel for me. The water is EXTREMELY hard. Immediately when my hair gets wet, it becomes stiff, crunchy, and tangled. My own personal shampoo, which normally lathers very well does not lather whatsoever in this water. My toothpaste doesn't even foam up when brushing my teeth with the sink water. This is by far the worst water quality I have ever experienced. Just thinking about the excessive levels of minerals and heavy metals in their water makes me cringe. It is making my already fragile hair fall out like crazy and I refuse to take another shower at this hotel. It is unacceptable for a hotel of this price rate to not offer a better quality of water to its guests. I do not need top-notch water, just something that does not destroy my hair with one shower. I would also like to add that the hotel claims to be entirely smoke-free (signs are everywhere), but the entire lobby and two elevators have an overwhelming smell of cigarette smoke, masked with men's cologne.”

“Room was extremely dirty. Not cleaned at all. Room 302 There was caked on black dust everywhere when I Clorox wiped for sanitation. Gross! Shower smelled like mildew. I used a face towel to wipe it and black and brow mold was on the towel. You do not see it because of dark tile and grout. The sink had a pink rim. That normally means it is not cleaned with cleaning products. Because of all this dirt I Clorox wiped the headboard, well that was full of black dirt too. This room is just vacuumed and sheets are changed and that is all. Disgusting!!!! I have uploaded pictures of two wipes and two face towel. I used 25 wipes and 3 face towels. I have stayed at other Alof Hotels. This is not up to standards at all or other hotel for the price I paid for the room. Front desk staff was nice though. Don’t stay here.”