“Bellman staff was very helpful! Rooms where decent and bathrooms was still dirty when we checked-in. During the evening no staff was at the front desk and when we ordered food we didn't get notified until an hour after it had arrived. The parking associated with this hotel was a rip off, they tried to charge us $170 for 1 night even do the Hilton site said $40. HGV interest in members falls off after you become a member. They would rather loose members than try to keep the ones they have. I wouldn't stayed here again.”

“I really enjoyed my stay at this hotel; I would definitely recommend it to anyone wanting to stay near Central Park/Times Square. The staff were very accommodating from the moment we arrived to the moment we left. Upon arrival, they immediately greeted us and offered to take our luggage inside the hotel. Check in was smooth, staff was very polite and made us feel welcome. Housekeeping left our rooms spotless each day, and refilled our toiletries when they were getting low. They were very considerate and did not bang on our door and yell, but rather politely knocked and waited for us to answer. Another thing I loved about this hotel was the low amount of traffic noise; I was surprised how quiet it was at night, which made falling and staying asleep a dream. The beds and pillows are extremely comfortable and cozy. I appreciated how cold the room can get, so if you like your room to be chilly while you’re sleeping, you won’t be disappointed! Upon checkout, they offered to set up taxi transpiration to the airport, which is incredibly generous. Overall a great stay, I will definitely book this hotel again next time I’m in NYC! Keep up the good work :) Eu realmente gostei da minha estadia neste hotel; Eu definitivamente recomendo para quem deseja ficar perto do Central Park/Times Square. A equipe foi muito atenciosa desde a chegada até a saída. Na chegada, eles imediatamente nos receberam e se ofereceram para levar nossa bagagem para dentro do hotel. Check-in foi suave, a equipe foi muito educada e nos fez sentir bem-vindos. arrumação à esquerda nossos quartos impecáveis ​​a cada dia, e reenchido nossos artigos quando foram baixa. Eles foram muito atenciosos e não bateram na nossa porta e gritaram, mas sim bateram educadamente e esperaram que respondêssemos. Outra coisa que eu amei sobre este hotel foi a baixa quantidade de ruído do tráfego; Fiquei surpreso com o silêncio da noite, o que tornava adormecer e dormir um sonho. As camas e travesseiros são extremamente confortáveis ​​e aconchegantes. Eu apreciei o quão frio o quarto pode ficar, então se você gosta que seu quarto fique frio enquanto você dorme, você não ficará desapontado! No check-out, eles se ofereceram para configurar a transpiração de táxi para o aeroporto, o que é incrivelmente generoso. No geral, uma ótima estadia, definitivamente reservarei este hotel novamente na próxima vez que estiver em Nova York! Mantenha o bom trabalho :)”