“We stayed in the executive riverside room, which had a great view. The staff was also very nice. However several details of the stay lead me to give it an average rating: 1. The temperature control in the room is way off. We kept putting the temp down to 16 everyday. Yet, everyday, the room would be way too hot and definitely not at 16. We woke up every night to open the window and cool the room, which barely worked since the window didnt say open. This of course led to pretty bad sleep. 2. There was a door connecting to the next room which was closed off. However, it was not sound proofed. So we basically heard our neighbours every time they had a conversation or laughed or used the phone or played music. It was annoying to say the least. 3. Room service could have been better. Used coffee cups were forgotten about. At this price point, the room and service should have been better.”

“It was a nice experience staying there and enjoying the nearest view of the river and the London eye is just about 1.5km away from the place but we could go by walk while watching London River views. Recieving and assistance,Room service is good, cleaning good, but rooms are completely closed no options to ventilation and Sally in my room AC was broken only the hot hair comes out and it was very hot. Could have been revised before offering the room. However it was not fix a work around was done. But the other things were good. But in my opinion it's bit expensive based on its maintenance.”