Experience Luxury at NH Collection Salamanca Palacio de Castellanos

Roger Spalding

May 27, 2022

5

Location is perfect for exploring the town Staff were very helpful Will stay there again

J.p.m.

May 26, 2022

5

Ubicación perfecta, casi pegado a la Catedral. Personal muy atento y servicial. Parking concertado muy próximo al hotel con un precio muy razonable. Habitaciones muy cómodas. Lo recomiendo 100 %

Miguel Jiménez Gonzalo

May 02, 2022

5

Ubicación privilegiada en un entorno tan especial como el casco antiguo de Salamanca. Podría ser un Parador perfectamente. Los desayunos como en todos los NH Collection de lo mejor que puedes ver en un 4*.

Ana Fernández

May 02, 2022

4

Visita a su terraza. Con vistas espectaculares, como se ve en la foto. Aunque el precio de la botella de agua fue desorbitado, el de un vino y una cerveza no nos pareció para nada caro para el marco en el que se encuentra la terraza y la tranquilidad que hay en ella (está en altura con respecto a la acera). Los trabajadores son hiper amables. Volveremos seguro.

Pablo Pinel

May 02, 2022

5

Incredible location, fair prices, rooms are super and staff offer sterling service. A must stay when in Salamanca!

Monica Barrondo Bravo

Apr 02, 2022

5

Limpieza de habitación excelente.Cama extra grande.Desayuno muy bueno con gran variedadde producto. Visita corta pero volveré.

A5c

Apr 02, 2022

1

Decepción. Contactamos con el hotel para celebrar allí la boda. Nos indicaron que Pilar Redondo era la encargada de los eventos. Intentamos concertar una visita en persona un sábado, ya que somos de fuera, y entre semana nos resultaba imposible. Se negó a que pudiésemos ir un sábado, ya que ella no trabaja los sábados, solo de lunes a viernes. Nos ofrecimos a ir nosotros, sin que ella estuviese pero se negó también. Nos mandó únicamente una fotografía de la sala donde celebraríamos la boda y nos indicó que celebran gran cantidad de bodas. Para nosotros no fue suficiente ya que es un día muy especial y que se vive una vez en la vida. Fue muy educada pero nada empática. La única opción que nos dio fue firmar un precontrato, abonar una cantidad de dinero y esperar a la prueba del menú para conocer el hotel y hablar en persona o ir un sábado cuando fuese otra pareja. Lo siento pero no puedo recomendar el lugar.RESPUESTA AL PROPIETARIO. Creo que te equivocas de pareja, hablamos con Pilar por teléfono una vez, después nos mandó un email con los servicios que ofrecéis y una foto de una sala preciosa con gran cantidad de columnas. Y una segunda vez en la que insistimos en hablar en persona, se negó y finalmente nos ofreció avisarnos cuando fuese otra pareja un sábado al hotel. No hubo ninguna opción de cita por su parte ni información extra. Ni siquiera pedimos más información.

Marisa PG

Apr 02, 2022

5

Hemos disfrutado de un trato excelente en un entorno tan bonito! Desde el patio tan agradable, hasta la comida en el comedor privado, y la atención de todo el personal y en especial de Nuria, han convertido el fin de semana en una experiencia maravillosa.

Ben Henderson

Apr 02, 2022

5

The stay was great! The staff was very accommodating, and very nice!

José António Oliveira

Mar 02, 2022

4

Agradável para quem viaja em trabalho

Máximo González Vergara

Mar 02, 2022

1

Recientemente estuvimos en un evento, mi hermana es minusválida con silla de ruedas. Al llegar a la entrada y ver todas esas escaleras expuse mi problema en recepción, se disculparon diciendo que por problemas arquitectónicos no se puede hacer nada. La única solución que me dieron fue que a la salida lo hiciéramos por la parte de atrás que hay menos escaleras. Primero: por humanidad, ayuda para subir. Segundo:cuando publicitan sus maravillas, añadan también la nula accesibilidad para personas con movilidad reducida y los clientes lo tengamos en cuenta. Gracias por su falta de sensibilidad.

VELASQUEZ PEREZ PEDRO PABLO

Feb 10, 2022

5

This hotel is truly amazing! I needed a short trip to clear my mind and explore a bit out of Madrid, so I booked a trip to Salamanca a few days ago. I chose this hotel as it looked well located. As soon as I walked in the street I realized it was a great option, the building is beautiful... literally a Nobility Palace. Moreover from the moment you arrive, the staff greets you and treats you like a VIP. I felt welcomed from the very beginning. Miguel Angel from the front desk made sure I was getting my room as quickly as possible and make sure I got the room I booked. I chose a room with a view and gosh WHAT a VIEW! If you can afford a few dollars more that's the option to have in mind, I got a room with view to San Estevan and it was truly magical. At some point I didn't want to leave the room. I got my chair in front of the window and was very productive. I even got my coffee and some ham/wine looking at the changing sky over the church. The room was very modern and comfortable. The whole building is really nice and I you feel in a renaissance palace. I would definitely will come back here... for the attention and the increased productivity!

Clara Bernardo

Feb 10, 2022

5

Hotel magnífico com óptimos quartos ambiente acolhedor,bom peq.almoço só o estacionamento fora do parque mas pertencendo ao hotel extremamento caro...

Luimar Perolla

Feb 10, 2022

5

Espetacular.

Rita Camargo

Feb 10, 2022

5

Incrível! Melhor lugar para se hospedar. Nh Collection tem um excelente padrão em qualquer lugar do mundo. Estive em Roma, Amsterdam e Berlim, todos atendem ao valor importante de proporcionar uma excelente estadia ao hóspede. As Amenidades te proporcionam conforto, a Equipe atenciosa e pronta a ajudar o cliente. Tivemos um problema pessoal que foi prontamente resolvido pela equipe do Hotel.Agradecemos especialmente a Elda e a responsável pelo desjejum. Isso sem contar a localização incrível vc não precisará de nenhum transporte. SUPER RECOMENDO. A vista dos quartos, imbatível.

Gastão Ferrer

Feb 10, 2022

5

O hotel e bastante bom o pequen almoço e que e caro

PumpedByDrk

Feb 10, 2022

1

Não gostei .

Mario Opazo

Feb 03, 2022

3

Un hotel muy bonito en un antiguo palacio castellano. Es DogFriendly pero te cobran 35€ por noche como extra por el perro. Me parece un abuso. No entiendo por qué cobran extra con los perros.

王浩阳

Jan 29, 2022

5

The environment is particularly good and the service is particularly good, because this hotel makes me fall in love with NH Collection hotel in Spain.

haoyang wang

Jan 29, 2022

5

The environment is particularly good and the service is particularly good, because this hotel makes me fall in love with NH Collection hotel in Spain.

Michael Torbit

Jan 27, 2022

5

hospedado aqui em uma viagem de negócios. Buffet de café-da-manhã estava incluído no preço do quarto. Ótimo café da manhã; os sucos de frutas são todos espremidos na hora. Se você tiver um carro, estacione em frente ao hotel na área designada e a recepção irá estacionar o carro para você se você decidir pagar pelo estacionamento no hotel. Ótimo serviço de arrumação.

Michael Torbit

Jan 26, 2022

5

Stayed here on a business trip. Breakfast buffet was included in the room price. Great breakfast; the fruit juices are all freshly squeezed. If you have a car, park in front of the hotel in the designated area and the front desk will park the car for you if you decide to pay for parking at the hotel. Great housekeeping service.

Katherine Morales

Jan 20, 2022

5

Hotel muy bonito, cómodo y limpio. Lo que más nos gusto fue la decoración moderna de la habitación y sobretodo el balcón con vistas al convento.

Ander Pérez

Jan 20, 2022

5

El personal es excelente, recomendaciones atentas y particulares a mi perfil.El sitio es un verdadero palacio con todas las comodidades y un desayuno espectacular, para volver. Mil gracias.

David Hernández

Jan 13, 2022

5

Fuimos mi pareja y yo a pasar el fin de semana y salimos encantados. El hotel es precioso, está ubicado en un palacio del siglo XVI. Estuvimos muy a gusto en la habitación, la cama es cómodisima y el baño está muy limpio. Además, tienen servicio de aparcacoches, un lujo. El chico que nos atendió era muy muy agradable y nos ayudó en todo. Sin duda repetiremos.

Laura Barrios

Jan 10, 2022

5

Hemos hecho aquí la cena de Navidad. Siempre es un acierto, el precio es algo más alto que la media pero yo sinceramente prefiero pagar un poco más y comer de 10, que pagar 25 euros por el típico menú que comes mal y poco. Es la segunda vez que vamos y repetiremos fijo.

Maria Eugénia Castanheira

Dec 10, 2021

5

Hotel muito bom! Quartos espaçosos e muita limpeza. Pequenos almoços muito bons com qualidade. Pessoal muito simpático. Quando regressarmos a Salamanca será o local ideal para ficar! Maria Eugénia Castanheira e Castanheira Jorge COIMBRA - PORTUGAL

Pedro Peres

Dec 10, 2021

5

Localização perfeita. Hotel com muito charme e acolhedor. Suites maravilhosas. Definitivamente a repetir

Robert L Carro

Dec 10, 2021

4

Buen trato por parte del personal. Amabilidad educación y buen servicio. Hemos realizado un evento y pedimos decorarel salón, hacer una proyección.. y sin problema se nos facilitó todo. La velada estuvo de diez. La comida exquisita. De calidad, sabor, elaboración… Sin duda muy recomendable para eventos.

Rosario Garcis

Nov 10, 2021

5

Muy buena relación calidad/precio. Muy bien ubicado. Las habitaciones de categoría superior tienen unas vistas magníficas. Personal amable y competente. Buenas habitaciones, buen buffet, recientemente restaurado. Lo recomiendo plenamente

Alejandro RM

Oct 10, 2021

3

Bonito edificio en el centro de Salamanca. La habitación en la que me alojaron tenía mucho ruido por la noche especialmente algún aparato se ponía en función y resultaba bastante molesto. Solo estuve una noche si no hubiera solicitado cambio de habitación. El espacio entre el lavabo y la ducha era pequeño e incómodo para salir de ella. Los desayunos desde la pandemia han empeorado en todos los hoteles NH

William Third

Sep 10, 2021

5

Premium hotel in a lovely location, second NH Collection property I have stayed at. Room was high quality and excellent for a nights stay. Free breakfast was included on my booking and was very nice with staff taking our food order at the table.

Camilo Ferrero

Aug 10, 2021

3

The view its great. However chosing this hotel was mainly because of it and a few days before arrival we were told the view was not available from room as construction was happening at the time. Service was ok but bothing special, specifically not friendly

Michael Luty

Jul 25, 2021

5

Fabulous hotel in a great location. Spotless rooms, efficient and friendly staff.

Sie-Hang Cheung

Jul 10, 2021

3

I'm a little torn with this one, as the hotel is incredibly beautiful and has an amazing location, but some of the staff must be the most unfriendly I've met in my life. Not all of them were like that, though. We had an issue with the suite we booked (I'll not go into the details as that's not fair toward the hotel), but we were not offered an apology, only that they'll change the room and that was the best they could do. Also, internet is SLOW, I think it's the usual hotel internet, but I'm talking about 3Mbps. Getting the business internet took multiple calls to their support, and they were very helpful, but that didn't work all the time either. The hotel staff promised to call, but when I returned he simply said the office was closed, which was of course not true, because their internet support is 24/7 and I called myself afterwards and got it resolved. It's those small things that I believe shouldn't be in a 4 star hotel

Maryna

May 30, 2021

5

Great hotel with amazing view on Cathedral. Worth staying,

Gabor Hooijkaas

May 10, 2021

2

Fine hotel with high service grade and high standards. During my stay unfortunately I had to coop with no air-conditioning. When I asked the hotel staff about it they replied that tomorrow it would be a cold day again. So in that regard the hotel and it's guests would simply have to put up with this one hot day. I unfortunately regret spending my money here.

Thomas Wright

Apr 10, 2021

5

Lovely hotel. We were upgraded to a duplex suite, which had a great bed. The area is just stunning and I'm just sad I couldn't spend longer in Salamanca! Breakfast was included and made fresh to order. Had a great omlette

Cyndi

Feb 28, 2021

5

A big thank you to the staff who made our stay exceptional. The receptionist was lovely and very patient in guiding us to parking avoiding roadworks and in obliging us with a room with a great view for our anniversary. The wait staff in the dining room were superb- very personal attention despite being run off their feet in adapting the service to COVID protocols. The only qualm is the room itself, which, despite having spectacular views, is not very well noise insulated and we were woken up a number of times by noises and footsteps from the room above. A good pair of earplugs should solve that though. Everything else was flawless. Perfectly situated and a beautiful building.

April-holiday

Great location

4

Stayed for two nights and found the location perfect for seeing all the sights. Hotel is in a lovely old sandstone building, which has a big staircase to enter, so if you arrive with a large...

littlebin

Wonderful Location

5

We stayed at this hotel to break our journey back from the Algarve, and wished we had booked at least an extra night. The location was wonderful, right in the heart of the old city, which was...

SydneyFlash

Very Comfortable

5

We had a 6 night stay while my daughter and friend did a Spanish language course. This is a very comfortable hotel - nice spacious rooms, impressive public areas, nice views of cathedral, very good...

Adventurer768460

Very nice hotel at a perfect location

5

I had a very clean room, it is a nice detail to have coffee and tea in the room. The hotel has an excellent location, very close to the center. Breakfast is good, although does not offer a great...

Desertdaisie

Great location but hotel needs work.

3

Unfortunately the front of the hotel was covered by scaffolding during our visit so we could not take advantage of the great view from the Premium room. The hotel has already informed us about this...

963bartr

Top hotel in center Salamanca

4

Nice and clean hotel. Nicely situated in the center. Clean rooms with up to date furnishing. Friendly staff that gave us some good tips on how to get around in the city and what was most important...

NH Collection Salamanca Palacio de Castellanos, Salamanca

NH Collection Salamanca Palacio de Castellanos

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NH Collection Salamanca Palacio de Castellanos, Salamanca

NH Collection Salamanca Palacio de Castellanos

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