“Horrível. Elevador não funciona. Tive que carregar uma mala pesada por 5 andares! 😠”

“CONS: If you're planning to stay here with a sleeper sofa, be warned that they are not providing bedding for sleeper sofas. They say this is due to a city ordinance (that I cannot for the life of me find anywhere on google or the city of Seattle). The given ordinance id is about safety for hotel workers (emergency buttons, hours and wages), not bed linens. The first two staff we talked to blew us off, saying linens would be sent up in 20 minutes. Over an hour later, we had received nothing. The third staff told us about the ordinance. This information is NOT listed anywhere on the booking website-- I booked directly with the hotel on IHG and not through a third party. Given that we paid for space for three people but only had a sleeping place for two, this was pretty upsetting. The room was also quite small -- just walking space around the bed and only barely enough room to pull out the sleeper sofa. There was no door between the sofa space and the bedroom, which again, is not anywhere on the website and was something we had paid extra for (some privacy). The light in the bedroom didn't work. The fan in the bathroom was on its last legs. The front desk staff were extremely unhelpful. PROS: The location is great in terms of proximity to the Space Needle. There's not actually a lot right around the hotel in terms of food or drink, but a quick car ride will get you to Belltown or Pikes Place. The hot water was quick and plentiful. The cleaning staff were all incredibly kind. The air conditioning worked well. There was no evidence of bed bugs. There wasn't a lot of noise from the hallway or other rooms. SUMMARY: Would we stay here again? No. I would be happy to pay for the great location IF you were actually getting everything you paid for. Given that you're not, you're better off paying more for one of the other well-located hotels in the area.”