“Location was fantastic, as I’m sure this hotel relies on. Other than that, there is nothing different than a motel 6, and that would be unfair to them. The staff when arriving were friendly and accommodating, but after that the nightmare began. We were on the 4th floor, first elevator only went to every floor but the fourth. The sentiment amongst the guests is this was a known problem but this wasn’t disseminated to us before hand. No big deal. Went to the third floor and took the stairs to the fourth. Found the room. Not updated, floors take me back to 1999, lighting is terrible. But none of this would have made it to this review had it not been for the rudeness of the rest of the staff. Woman who works the night shift is not happy about being where she is and makes it known. Even tried to make light of the situation of her working there. She hates it. $880 for two nights for us, you’d expect a little hospitality. Not the case. There is also no bar or restaurant that you’d expect in a downtown type hotel. This place may be a necessity in terms of activities or business in downtown Nashville, but In our upcoming visits, there will be be numerous other places on our radar and this will not be one of them”

“Nice room with a city view but they gave us a room right off the elevator and entrance door only opened half way. Considering you had lots of room to choose from per the front desk clerk this room should be reserved for when inventory is gone. Big “miss” by the desk clerk. And we were too tired to move. Shower was great, bed comfy enough. TV was extremely dark and no way to adjust it. Hotel service just isn’t what it used to be. Nobody cares!”