Experience Luxury at Marriott Salt Lake City Downtown

Jasmin Rico

Mar 26, 2023

1

Me and my husband stayed here for a concert across the street at Vivint. In the morning we came out to my back window of my car shattered. We talked with the desk worker, she acted like she didnt know how to go about handling it. When we asked for some trash bags to cover the broken window, she told us they didn’t have any and sent us to the Hyatt House next door for some bags. They make you pay $20 per night to park in their “secured parking garage” but have no cameras and claim they are not liable for damages. The room was fine, but will not stay here again simply because they would not do anything to help about the broken window. They could have at least reimbursed my $20. Will never stay here again.

Anthony Pennella

Mar 02, 2023

5

Fantastic service from night manager checked in on Sunday after a crazy trip into town, our bags were lost, we had gotten in well after midnight and the front desk / night audit was fantastic. Such a nice gentlemen’ I wish I got his name. But I informed Vanessa the morning agent about him. She was very kind as well and helped with a late check out as we needed to wait for airport to receive our bags!

Wendi Hatfield

Feb 14, 2023

5

Hotel is beautiful! Great staff and accommodations. Location is perfect for attending down town events. I. The heart of the city yet quiet and restful. Highly recommend!

Kaili Dastrup

Nov 20, 2022

1

Do not waste your time here! The front desk people are the worst part of it all!!! They are horrible at communicating with there team & they do nothin to help. We had already booked our rooms for 10 days and had already charged our card…yet to come to find out 8 hours later that they want to charge us more money for rooms we had already paid for! They try and give your rooms to other guests when they have already been booked! There continental breakfast isn’t “free” but a small box of cereal. This hotel is by far the worst place I have ever stayed in! Do yourself a favor & turn around!!

Vicky Strada

Oct 21, 2022

2

The only good thing about this hotel is the location. Came for a long weekend with the kiddo with plans for a lot of pool time. Too bad the heater is broken. Would have been nice to know before we came because we never would have stayed at a hotel where we can’t use the pool, with the pool being a big part of the trip plans. I understand things happen beyond their control, but how about telling your guests at check in and seeing if they still want to stay or giving them the option to cancel? Front desk staff is very unfriendly. Never a smile and no hint of trying to be helpful. Rooms are getting pretty tired. The toilet ran off and on all night. The light at the desk doesn’t work. Also, I came down to grab a late breakfast and it was already closed at 9:30.

GeorgeGKing

The Pizza and Sandwiches are Great

4

They have a great view of the city. Ask them to book you in a room that overlooks the temple. Their restaurant is reasonable and serves quality food. We also enjoyed their conference and amusement...

502ericaf

fancy looking, needs to steppe a bit

3

This hotel as it states is located downtown. They have paid parking on premises if needed. A large convention hotel with a lot of luxurious aspects. I was pleasantly surprised how calm this hotel...

Elizabeth B

Close to the Light Rail station; stayed here during long/overnight layover

4

Because of our flight route, we had a exceptionally long layover requiring an overnight stay in SLC. This hotel is very close to the light rail that connects downtown to the airport. For $5...

Blondieb93c

Outstanding service

5

Every year my family and I stay at this Marriott so we can shop for the holidays and see the lights, candy windows, and gingerbread houses. My family and I were checking in around 5 PM on Saturday...

benjamina941

Great Service and Location

5

This hotel was great. The staff was friendly and allowed us a late checkout for my toddler to nap. Brendan at the front desk was super helpful. My wife loved the trip and when we stay in Salt Lake...

hangingwiththec

First time in Salt Lake City

5

The hotel is located right in the heart of downtown. The City Creek Mall is literally a 1 minute walk down the hall. Staff was friendly and attentive and the hotel was super clean. A great value for...

ddcassara

Donât Stay Here

2

What a massive disappointment. This hotel is not only outdated, but requires significant maintenance and the staff requires customer service training. For $250 a night, I will never stay here again...

crystlee81

Loud and annoying

1

Stay away!!! Currently here 10:30 Pm for a business convention. Young Kids have running up and down the halls screaming for over an hour. Hotel doesnât care. They havenât sent anyone...

Jon E

Past due for Reno

2

Location is 5 star! IMO, the great location is not enough to offset how dated the amenities are and in desperate need of a full renovation. Below $100/ night might be fine. But above $200/ night and...

Marriott Salt Lake City Downtown, Salt Lake City

Marriott Salt Lake City Downtown

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