“This was an amazing experience from the time I walked in to the hotel from the time I left. When I got there, I was greeted by Jodi Bell she had such a sweet personality. She was very informative and gave great suggestions on places to visit in the city. The next day we celebrated a family member’s birthday, Jodi suggested that we use the hotel dining area to celebrate the occasion. When it was time for all of the festivities to come about Jodi was not on site, but Hector the front desk supervisor was very helpful and gave us the resources that we need to have our last-minute surprise birthday gathering. when it was time to check out. Erika was working the front desk. She also greeted me with a pleasant smile and asked about my stay I’d informed her that the stay was a great experience with exception of my flight getting delayed due to the weather. Erika promptly suggest that I return to my room by extending my stay for a couple of hours to ensure that I was comfortable until it was time for me to head to the airport. This was one of my best travel experiences. It’s always a pleasure for me and my family to stay at Marriott properties.”

“Incredibly poor treatment as a titanium member. Marriott is generally fantastic about recognizing status but i found the staff at this location to be laughably rude and unaccommodating. Would not recommend staying here as a marriott traveler. The renaissance down the block far exceeds this residence inn on all metrics.”