NH Heidelberg is a popular choice amongst travelers in Heidelberg, whether exploring or just passing through. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, 24-hour front desk, facilities for disabled guests are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, clothes rack, linens, mirror. Take a break from a long day and make use of hot tub, fitness center, sauna, spa, steamroom. NH Heidelberg combines warm hospitality with a lovely ambiance to make your stay in Heidelberg unforgettable.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Unhelpful staff. Have to ask and pay for mostly everything. Dated rooms, slippery bathroom. Found a very big, full of legs, scary bug in the bathtub. Air conditioner stops working in the middle of the night. Very expensive parking and breakfast. No iron and board. Not coming back if I can choose.
Very very slow internet. Have to pay to get normal speeds.
Two stars because the room is big and the hair dryer works.”
— Otavio Decio
“The location is perfect. One stop from Frankfurt airport. Then a 2 min walk to the hotel. The room was clean and very roomy. The buffet breakfast was probably one of the best I've ever had.”
— John Janz
Customers review
Overall Very Good, 4.1
Value 3.9
Location 3.9
Cleanliness 4.3
Comfort 4.1
Neighborhood 4.1
Amenities 3.9
Condition 4.1
Recomendation 83.6%
Sebastian Feldmann
Jul 18, 2022
3
We visited the Hotel as a large family (4 rooms) and we liked the large rooms. But the Hotel maintenance together with the room deep cleaning should be improved.
The bathrooms were small & cleanliness could maintenance can be improved and the mould need to be removed behind the silicon joints.
Gidinho Tamestorvano
Jul 14, 2022
2
Overpriced and disorganized with the bookings. Overall very good quality of the bed, bed sheets, room furniture, bathroom equipment. The hotel is super clean and beautiful. Staff was super friendly, but unhelpful.
Read further for more details.
We've booked a room with two separated beds, but we've got a couple's bed room. When we talked to the receptionist, she said they've made a mistake but there's nothing they could do about it.
So they've made me and my friend share the same sleeping surface. We were kind of ok with it, but this made me feel like they didn't really care about us. They didn't offer any discount or anything.
All of that was without breakfast included for about 150 euros per person.
John Janz
Jun 23, 2022
5
The location is perfect. One stop from Frankfurt airport. Then a 2 min walk to the hotel. The room was clean and very roomy. The buffet breakfast was probably one of the best I've ever had.
Gloria Cherop
Jun 14, 2022
5
The hotel is beautiful, so many different places within walking distance. The breakfast was well put with many options. Being a visitor in Europe. The "double" beds still confuse me. But still a great stay nonetheless.
Jennida Chase
Jun 12, 2022
5
Wonderful experience. Staff was great. Room was lovely. I’d easily recommend this hotel
Michael Mack
Nov 20, 2021
4
Spent two nights here this past week. Nice hotel within easy walking distance from the train station. Hotel had a very nice lobby. Hotel staff was very friendly. Checkin was easy (with precautions for Covid). Breakfast each morning was wonderful. Breakfast area big, clean and modern. Staff was extremely friendly. The rooms were very nice sized with plenty of space. This hotel is easy walking distance to the Old Town of Heidelberg with plenty of coffee shops and places to eat along the way.
The only reason I did not rate this hotel higher (5 stars) was: 1. I found the bed to be very uncomfortable (hard) and the pillows were small and not firm. 2. Shower—-I am not a fan of hybrid bath tub and shower areas. It provides for a very small area .
Aside from this, I enjoyed my stay.
Jose Antonio Delgado Hidalgo
Oct 20, 2021
4
Really nice hotel very well located. Very clean rooms and hotel in general with very good facilities. We got a renovated room for 4 which was perfect.
Only "but"(and the reason for not giving 5 stars) are the mattresses and pillows...I have tried better in other hotels but in any case it's a highly recommended one and we will repeat if visiting Heidelberg again. Special mention to the fantastic breakfast!!!
Ralf Scherer
Oct 15, 2021
4
Good and central business hotel close to downtown Heidelberg.
I especially liked that the rooms have a hardwood floor and no carpet.
Also there is a real shower with a glass door/wall and no bathtub with a jucky shower curtain. Beds and covers were very good too. Also Coffee maker in the room is always good. Didn't try the breakfast or restaurant.
Otavio Decio
Aug 15, 2021
2
Unhelpful staff. Have to ask and pay for mostly everything. Dated rooms, slippery bathroom. Found a very big, full of legs, scary bug in the bathtub. Air conditioner stops working in the middle of the night. Very expensive parking and breakfast. No iron and board. Not coming back if I can choose.
Very very slow internet. Have to pay to get normal speeds.
Two stars because the room is big and the hair dryer works.
Daniela Sabella
Jul 10, 2021
2
Below my expectations in terms of interiors and architecture however we found friendly staff and our dog was allowed (with an extra charge) to the room and breakfast area. Very appreciated.
SCorba
Nightmare on Bergheim Street
1
In brief:
- Online booking with Tripadvisor could not be found. Nevertheless, we were given a so called studio, because we were 4, parents and a 2yrs and 4 yrs old child.
- The room consisted of a...
stephrab
In a quiet neighborhood easy access from train station
4
Very good hotel. Front desk well trained. Rooms maintained, quiet and modern. The real surprise was the cruise boat quality sauna and heated lounge chairs (that one finds in many cruise ships...
homerrita
Great
5
How could you not like a place that serves chicken wings and cheesecake for breakfast?
Itâs clean, it has a bathtub and not a shower.
The style is very unique.
Itâs not to close to old town but...
wregno
Fantastic Hotel and People
5
The NH Heidelberg is an incredibly charming large hotel - built in an old brewery the building has a lot of charm. The hotel room we were in was recently renovated and was an exceptional buy for the...
debdebdeb256
Great Hotel
4
I enjoyed my stay here and would stay again if ever in Heidelberg again. The staff was friendly and I liked the coffee machine in the lobby.
I was disappointed that I saw several people enter the...
James M
Great Hotel for a Weekend Visit
5
The only issue we had, was we could not figure out the thermostat and wound up having to open a window. Location was good; within walking distance of downtown, but far enough out to not have the...
