Phone Number 3053032333
Hilton Cancun An All-Inclusive Resort
Carretera Federal 307, In Puerto Morelos, Near Petempich Bay, Cancun, 77500, Mexico
Rating
4
Price Level
$$$$
Rooms
714
Pets
Yes
from MXN 51,500.22
19
Dec

Hilton Cancun An All-Inclusive Resort, Cancun

Hilton Cancun An All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Indulge in the numerous pursuits available at Hilton Cancun, an All-Inclusive Resort. Experience the unique private beach at hotel, offering exceptional direct access to the ocean just for you.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hilton Cancun An All-Inclusive Resort

Price & Availability

Select your room

Hilton Cancun An All-Inclusive Resort

Tropical View One King Bed Guestroom ·

All Inclusive
Package Rate
Total
MXN 51,500.22
Hilton Cancun An All-Inclusive Resort

Tropical View Two Queen Beds Guestroom ·

All Inclusive
Package Rate
Total
MXN 51,977.26
Hilton Cancun An All-Inclusive Resort

TROPICAL VIEW ONE KING BED GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4,OVERSIZED CLOSET - COFFEE MAKER - SAFE ·

All Inclusive
Total
MXN 53,571.04
Hilton Cancun An All-Inclusive Resort

Sunset View One King Bed Guestroom ·

All Inclusive
Package Rate
Total
MXN 53,585.28
Hilton Cancun An All-Inclusive Resort

Sunset View Two Queen Beds Guestroom ·

All Inclusive
Package Rate
Total
MXN 53,585.28
Hilton Cancun An All-Inclusive Resort

TROPICAL VIEW TWO QUEEN BEDS GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4,OVERSIZED CLOSET - COFFEE MAKER - SAFE ·

All Inclusive
Total
MXN 54,065.96
Hilton Cancun An All-Inclusive Resort

Room, 1 King Bed, Nature view ·

All Inclusive · 1 King Bed
Total
MXN 55,456.18
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW ONE KING BED GUESTROOM,430 SQ FT BALCONY SITTING AREA FLR 5 TO 7,OVERSIZED CLOSET - COFFEE MAKER SAFE ·

All Inclusive
Total
MXN 55,739.73
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW TWO QUEEN BEDS GUESTROOM,430 SQ FT BALCONY SITTING AREA FLR 5 TO 7,OVERSIZED CLOSET COFFEE MAKER SAFE ·

All Inclusive
Total
MXN 55,739.73
Hilton Cancun An All-Inclusive Resort

Resort View One King Bed Guestroom ·

All Inclusive
38% discount
Total
MXN 55,863.46
Hilton Cancun An All-Inclusive Resort

Room, 2 Queen Beds, Nature view ·

All Inclusive · 2 Queen Beds
Total
MXN 55,968.28
Hilton Cancun An All-Inclusive Resort

Resort View Two Queen Beds Guestroom ·

All Inclusive
38% discount
Total
MXN 56,382.43
Hilton Cancun An All-Inclusive Resort

Room, 2 Queen Beds (Sunset View) ·

All Inclusive · 2 Queen Beds
Total
MXN 57,702.20
Hilton Cancun An All-Inclusive Resort

Room, 1 King Bed (Sunset View) ·

All Inclusive · 1 King Bed
Total
MXN 57,702.20
Hilton Cancun An All-Inclusive Resort

Sunset View 2 Queen Bd ·

All Inclusive
38% discount
Total
MXN 58,128.38
Hilton Cancun An All-Inclusive Resort

Sunset View 1 King Bed Guestroom ·

All Inclusive
38% discount
Total
MXN 58,128.38
Hilton Cancun An All-Inclusive Resort

1 King Bed - Tropical View ·

All Inclusive
17% discount
Total
MXN 61,922.72
Hilton Cancun An All-Inclusive Resort

2 Queen Beds - Tropical View ·

All Inclusive
17% discount
Total
MXN 62,498.40
Hilton Cancun An All-Inclusive Resort

Ocean Front Two Queen Beds Guestroom ·

All Inclusive
Package Rate
Total
MXN 63,183.14
Hilton Cancun An All-Inclusive Resort

Ocean Front One King Bed Guestroom ·

All Inclusive
Package Rate
Total
MXN 63,183.14
Hilton Cancun An All-Inclusive Resort

2 Queen Beds - Sunset View ·

All Inclusive
17% discount
Total
MXN 64,429.94
Hilton Cancun An All-Inclusive Resort

1 King Bed - Sunset View ·

All Inclusive
17% discount
Total
MXN 64,429.94
Hilton Cancun An All-Inclusive Resort

High Floor Ocean Front 2 Queen Beds Guestroom ·

All Inclusive
Package Rate
Total
MXN 64,506.68
Hilton Cancun An All-Inclusive Resort

High Floor Ocean Front One King Bed Guestroom ·

All Inclusive
Package Rate
Total
MXN 64,711.37
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT TWO QUEEN BEDS GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

All Inclusive
Total
MXN 65,723.94
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT ONE KING BED GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 2 TO 4,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

All Inclusive
Total
MXN 65,723.94
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN FRONT 2 QUEEN BEDS GUESTROOM,430 SQ FT BALCONY SITTING AREA FLRS 5 TO 7,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

All Inclusive
Total
MXN 67,100.42
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN FRONT ONE KING BED GUESTROOM,430 SQ FT BALCONY-SITTING AREA FLOORS 5 TO 7,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

All Inclusive
Total
MXN 67,313.51
Hilton Cancun An All-Inclusive Resort

Basic Room, 1 King Bed, Ocean View ·

All Inclusive · 1 King Bed
Total
MXN 68,035.26
Hilton Cancun An All-Inclusive Resort

Basic Room, 2 Queen Beds, Ocean View ·

All Inclusive · 2 Queen Beds
Total
MXN 68,035.26
Hilton Cancun An All-Inclusive Resort

Room, 2 Queen Beds, Oceanfront (High Floor) ·

All Inclusive · 2 Queen Beds
Total
MXN 69,459.85
Hilton Cancun An All-Inclusive Resort

Room, 1 King Bed, Oceanfront (High Floor) ·

All Inclusive · 1 King Bed
Total
MXN 69,681.53
Hilton Cancun An All-Inclusive Resort

Room With Views ·

All Inclusive
Total
MXN 70,246.17
Hilton Cancun An All-Inclusive Resort

TROPICAL VIEW TWO QUEEN BEDS GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4,OVERSIZED CLOSET - COFFEE MAKER - SAFE ·

Room Only
Promo
Total
MXN 70,659.33
Hilton Cancun An All-Inclusive Resort

TROPICAL VIEW ONE KING BED GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4,OVERSIZED CLOSET - COFFEE MAKER - SAFE ·

Room Only
Promo
Total
MXN 70,659.33
Hilton Cancun An All-Inclusive Resort

Double With Views ·

All Inclusive
Total
MXN 72,416.57
Hilton Cancun An All-Inclusive Resort

Double King Size Bed ·

All Inclusive
Total
MXN 72,416.57
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW ONE KING BED GUESTROOM,430 SQ FT BALCONY SITTING AREA FLR 5 TO 7,OVERSIZED CLOSET - COFFEE MAKER SAFE ·

Room Only
Promo
Total
MXN 72,843.49
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW TWO QUEEN BEDS GUESTROOM,430 SQ FT BALCONY SITTING AREA FLR 5 TO 7,OVERSIZED CLOSET COFFEE MAKER SAFE ·

Room Only
Promo
Total
MXN 72,843.49
Hilton Cancun An All-Inclusive Resort

Ocean Front Corner One King Guestroom ·

All Inclusive
Package Rate
Total
MXN 78,781.17
Hilton Cancun An All-Inclusive Resort

Swim Up Tropical View One King Bed Guestroom ·

All Inclusive
Package Rate
Total
MXN 80,819.39
Hilton Cancun An All-Inclusive Resort

Swim Up Tropical Vw Two Queen Beds Guestroom ·

All Inclusive
Package Rate
Total
MXN 80,819.39
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT CORNER ONE KING GUESTROOM,430 SQ FT -LARGE BALCONY-SITTING AREA,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

All Inclusive
Total
MXN 81,947.85
Hilton Cancun An All-Inclusive Resort

Swim Up Pool View One King Bed Guestroom ·

All Inclusive
Package Rate
Total
MXN 82,857.62
Hilton Cancun An All-Inclusive Resort

Swim Up Pool View Two Queen Beds Guestroom ·

All Inclusive
Package Rate
Total
MXN 82,857.62
Hilton Cancun An All-Inclusive Resort

Room, 1 King Bed, Nature view ·

All-inclusive (food/beverages/snacks)
Total
MXN 83,501.33
Hilton Cancun An All-Inclusive Resort

SWIM UP TROPICAL VW TWO QUEEN BEDS GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LARGE BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

All Inclusive
Total
MXN 84,068.42
Hilton Cancun An All-Inclusive Resort

SWIM UP TROPICAL VIEW ONE KING BED GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LG BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

All Inclusive
Total
MXN 84,068.42
Hilton Cancun An All-Inclusive Resort

Room, 2 Queen Beds, Nature view ·

All-inclusive (food/beverages/snacks)
Total
MXN 84,272.92
Hilton Cancun An All-Inclusive Resort

Room Ocean Front ·

All Inclusive
Total
MXN 85,341.55
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT TWO QUEEN BEDS GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

Room Only
Promo
Total
MXN 85,841.86
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT ONE KING BED GUESTROOM,430 SQ FT - BALCONY-SITTING AREA FLR 2 TO 4,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

Room Only
Promo
Total
MXN 85,841.86
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL VIEW ONE KING BED GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LG BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

All Inclusive
Total
MXN 86,187.27
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LARGE BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

All Inclusive
Total
MXN 86,187.27
Hilton Cancun An All-Inclusive Resort

Room, 2 Queen Beds (Sunset View) ·

All-inclusive (food/beverages/snacks)
Total
MXN 86,881.53
Hilton Cancun An All-Inclusive Resort

Room, 1 King Bed (Sunset View) ·

All-inclusive (food/beverages/snacks)
Total
MXN 86,881.53
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN FRONT ONE KING BED GUESTROOM,430 SQ FT BALCONY-SITTING AREA FLOORS 5 TO 7,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

Room Only
Promo
Total
MXN 87,926.35
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN FRONT 2 QUEEN BEDS GUESTROOM,430 SQ FT BALCONY SITTING AREA FLRS 5 TO 7,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

Room Only
Promo
Total
MXN 88,522.65
Hilton Cancun An All-Inclusive Resort

Ocean Front One Bedroom Suite - King Bed ·

All Inclusive
Package Rate
Total
MXN 100,695.09
Hilton Cancun An All-Inclusive Resort

Basic Room, 1 King Bed, Ocean View ·

All-inclusive (food/beverages/snacks)
Total
MXN 102,443.83
Hilton Cancun An All-Inclusive Resort

Basic Room, 2 Queen Beds, Ocean View ·

All-inclusive (food/beverages/snacks)
Total
MXN 102,443.83
Hilton Cancun An All-Inclusive Resort

Room, 2 Queen Beds, Oceanfront (High Floor) ·

All-inclusive (food/beverages/snacks)
Total
MXN 104,588.46
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT ONE BEDROOM SUITE - KING BED,830 SQ FT - BALCONY- LARGE LIVING/DINING ROOM,SITTING AREA IN BEDROOM-TWO BATHROOMS -SAFE ·

All Inclusive
Total
MXN 104,741.40
Hilton Cancun An All-Inclusive Resort

Room, 1 King Bed, Oceanfront (High Floor) ·

All-inclusive (food/beverages/snacks)
Total
MXN 104,920.12
Hilton Cancun An All-Inclusive Resort

Deluxe Ocean Front 1 Bedroom Suite - King Bed ·

All Inclusive
Package Rate
Total
MXN 106,731.70
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT CORNER ONE KING GUESTROOM,430 SQ FT -LARGE BALCONY-SITTING AREA,OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE ·

Room Only
Promo
Total
MXN 106,882.60
Hilton Cancun An All-Inclusive Resort

Room Two Queen Beds ·

All Inclusive
Total
MXN 109,019.12
Hilton Cancun An All-Inclusive Resort

SWIM UP TROPICAL VW TWO QUEEN BEDS GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LARGE BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

Room Only
Promo
Total
MXN 109,659.62
Hilton Cancun An All-Inclusive Resort

SWIM UP TROPICAL VIEW ONE KING BED GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LG BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

Room Only
Promo
Total
MXN 109,659.62
Hilton Cancun An All-Inclusive Resort

DELUXE OCEAN FRONT 1 BEDROOM SUITE - KING BED,860 SQFT WITH PATIO - LIVING ROOM-DINING AREA,LG BATHROOM WITH SOAKING TUB AND SHOWER-SAFE ·

All Inclusive
Total
MXN 111,020.63
Hilton Cancun An All-Inclusive Resort

Room Two Queen Beds Pool View ·

All Inclusive
Total
MXN 111,781.66
Hilton Cancun An All-Inclusive Resort

Double Pool View ·

All Inclusive
Total
MXN 111,781.66
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LARGE BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

Room Only
Promo
Total
MXN 112,440.07
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL VIEW ONE KING BED GUESTROOM,430 SQ FT - PATIO-SITTING AREA-LG BATHROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

Room Only
Promo
Total
MXN 112,440.07
Hilton Cancun An All-Inclusive Resort

Swim Up Pool Side 1 Bedroom Suite - King Bd ·

All Inclusive
Package Rate
Total
MXN 119,979.27
Hilton Cancun An All-Inclusive Resort

Swim Up Pool Side 1 Bedroom Suite Two Queen ·

All Inclusive
Package Rate
Total
MXN 123,727.86
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL SIDE 1 BEDROOM SUITE - KING BD,830 SQ FT - PATIO- LARGE LIVING/DINING ROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

All Inclusive
Total
MXN 124,800.90
Hilton Cancun An All-Inclusive Resort

Ocean Front 1 Bedroom Master Suite - King Bed ·

All Inclusive
Package Rate
Total
MXN 128,021.14
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL SIDE 1 BEDROOM SUITE TWO QUEEN,830 SQ FT - PATIO- LARGE LIVING/DINING ROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

All Inclusive
Total
MXN 128,700.07
Hilton Cancun An All-Inclusive Resort

Ocean Front 1 Bedroom Parlor Suite King Bed ·

All Inclusive
Package Rate
Total
MXN 131,771.47
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED,1410 SQ FT- BALCONY- LIVING RM AND DINING RM,KG BED MASTER- 2QN SECOND BDRM-2 LG BATHROOMS ·

All Inclusive
Total
MXN 133,166.33
Hilton Cancun An All-Inclusive Resort

Suite Ocean Front ·

All Inclusive
Total
MXN 137,037.51
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT 1 BEDROOM PARLOR SUITE KING BED,1638 SQ FT -BALCONY- LG LIVING AND DINING RM,SITTING AREA IN BDRM- LG BATHROOM - POWDER RM ·

All Inclusive
Total
MXN 137,067.22
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT ONE BEDROOM SUITE - KING BED,830 SQ FT - BALCONY- LARGE LIVING/DINING ROOM,SITTING AREA IN BEDROOM-TWO BATHROOMS -SAFE ·

Room Only
Promo
Total
MXN 137,843.96
Hilton Cancun An All-Inclusive Resort

DELUXE OCEAN FRONT 1 BEDROOM SUITE - KING BED,860 SQFT WITH PATIO - LIVING ROOM-DINING AREA,LG BATHROOM WITH SOAKING TUB AND SHOWER-SAFE ·

Room Only
Promo
Total
MXN 144,594.04
Hilton Cancun An All-Inclusive Resort

Double Room Standard With Sea View 1 Double Bed(s) And 1 Baby(ies) In Existing Beds ·

All Inclusive
Total
MXN 146,711.17
Hilton Cancun An All-Inclusive Resort

Double Room Standard With Sea View 2 Double Bed(s) ·

All Inclusive
Total
MXN 147,800.67
Hilton Cancun An All-Inclusive Resort

Suite Standard ·

All Inclusive
Total
MXN 161,703.20
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL SIDE 1 BEDROOM SUITE - KING BD,830 SQ FT - PATIO- LARGE LIVING/DINING ROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

Room Only
Promo
Total
MXN 162,654.97
Hilton Cancun An All-Inclusive Resort

Double Room Superior 1 Double Bed(s) And 1 Baby(ies) In Existing Beds ·

All Inclusive
Total
MXN 166,634.91
Hilton Cancun An All-Inclusive Resort

SWIM UP POOL SIDE 1 BEDROOM SUITE TWO QUEEN,830 SQ FT - PATIO- LARGE LIVING/DINING ROOM,NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM ·

Room Only
Promo
Total
MXN 167,616.15
Hilton Cancun An All-Inclusive Resort

Room Run Of House ·

All Inclusive
Package Rate
Total
MXN 167,758.78
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED,1410 SQ FT- BALCONY- LIVING RM AND DINING RM,KG BED MASTER- 2QN SECOND BDRM-2 LG BATHROOMS ·

Room Only
Promo
Total
MXN 173,570.59
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT 1 BEDROOM PARLOR SUITE KING BED,1638 SQ FT -BALCONY- LG LIVING AND DINING RM,SITTING AREA IN BDRM- LG BATHROOM - POWDER RM ·

Room Only
Promo
Total
MXN 178,533.48
Hilton Cancun An All-Inclusive Resort

Ocean Front King Bed ·

All Inclusive
Package Rate
Total
MXN 189,379.61
Hilton Cancun An All-Inclusive Resort

Ocean Front 1 Bedroom Suite ·

All Inclusive
Package Rate
Total
MXN 214,908.21

Overall

Very Good
4
28 reviews
5
645
4
99
3
38
2
29
1
39

Customers Review

Cleanliness 4.8
Comfort 5
Amenities 4
Condition 4.5
“Siendo sincero... El hotel lleno y sin camastros suficientes. Bajas a las 11am y no había donde instalarse en la alberca. El hotel lleno y poco personal en los centros de consumo, el servicio malo y los meseros cansados o fastidiados con un mal trato. El hotel lleno y solo un lugar para desayunar teniendo opción de abrir más espacios para repartir a los huéspedes. La comida rica y de calidad, la barra libre bien surtida y de calidad.”
— Alberto Aguilar
“Stayed here for our family vacation (traveled w/ a 5 and 13 yr. old) and thought we’d have a pleasant experience based off of past experiences with Hilton.The check-in process alone was a tedious process. It was almost like you were buying a used car! A lot of unnecessary talking!We were told to go to another desk to make our dinner reservation, to be told there were no reservations available. And that’s that we called days before arriving, and was told we couldn’t make any dinner reservations until we were checked in. Unfortunately, that wasn’t the caseThe rooms alone were very nice, spacious, clean and well designed. If this review was solely based on the room itself, I would’ve given it a 5 star review.The food at this “resort” was HORRENDOUS!!! The was nothing to rave around and my kids and I went to bed many of nights just off of nibbling on things from the buffet. The pool side food options were not any better. We thought we’d give room service a try, and waited over 2 hours for our food to be delivered to the room, to be given a plate of food that appeared to re-warmed in the microwave. We thought I was just us, but it appeared a number of guest were disappointed by the room service, but the amount of food left in the hallways.However, the only places we found to be good and fulfilling was Suna (the Asian restaurant) and the grill inside the buffet on seafood night. Everything else was very disappointing. I’d also like to add that the food options for children are nonexistent, as one would think they’d have better food options for children if they’re marketing themselves as a family friendly resort. I saw a number of sad children’s faces, as nothing looked satisfying to them.There was nightly entertainment at the amphitheater that seemed very amateur. After that there was really nothing left to do but go to the bar to have watered down drinks.Although the bar service was spotty, I think they used “magic liquor” as I had several drinks but never seemed to get a buzz.Lastly, the customer service here was also HORRIBLE! The workers had no clue where things were when asked, and even said “I don’t know where that is…I just come straight to my area and start working.”Hilton should have left the “resort” title off of this location and called it a hotel, because this is clearly not a resort. If you’re traveling with your family, I would not recommend this hotel.”
— Billy Anderson

Similar Hotels you may also like

Popular properties similar to Hilton Cancun An All-Inclusive Resort
Hyatt Zilara Cancún
Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Adults only
Marriott Cancun Resort
Sandos Cancun
Paradisus Cancún