“This was the 1st Hotel from my last trip to Guatemala.Staff members: from security guards at main entrance, receptionist, bell staff, servers, bar tenders, shuttle drivers, housekeeping,management . I would say they got 10+ customer service. Friendly and welcoming staff.Attention was excellent, table service was quick, even managers were making sure everyone was enjoying their stay . And offered extra help if needed. Team work is very noticeable at this hotel.Rooms : modern and very stylish decorations. upscale vibes. Literally furniture and appliances are new. And in excellent shape. Safe box and wifi. AC.Bed and pillows : comfortable. Cannot complain.Food : delicious, different options a la carte or buffet. Fresh natural juices and seasonal fruits. Indoor / outdoor patio seats ( restaurant) is ideal to enjoy dinner and chat while enjoying some drinks.Overall : clean hotel, soundproof windows, excellent gym, elevator security system ( access with room key )Location : Excellent location. Nearby shops, restaurants, okland mall, cayala city and airport. Great location for business or leisure.I can Absolutely recommend this hotel . It has all you need, excellent hotel, location, service, amenities and more. Definitely will be on my Top list hotels to stay in at Guatemala city.”

“Muito bom hotel. Os quartos são espaçosos e modernos. Lobby do hotel e restaurante são ótimas. Hotel tem um serviço de transporte gratuito de e para o aeroporto também. Ótimo serviço e simpática equipe.”