[url=http://www.almatyairport.com/]Almaty International Airport[/url], , +7 727 270 33 33. Located 25 km from the city centre, it generally takes about 30 min to reach the city centre by car.
The airport is served by a number of airlines:
*[url=http://www.airastana.com]Air Astana[/url] is the national carrier operating to many European and international destinations.
*[url=http://www.klm.com]KLM[/url] operates flights to Amsterdam.
*[url=http://www.flyuia.com]Ukrainian International Airlines[/url] operates less expensive services to European destinations through Kyiv.
*[url=http://www.lufthansa.com]Lufthansa[/url] connects Almaty with numerous destinations through Frankfurt.
For people from most countries, the easiest way to get to Kazakhstan is by air. Several airlines have regular flights into Almaty, including the low-cost carrier airBaltic from Riga, Lufthansa, CSA, British Airways, Etihad Airways, KLM and Turkish Airlines, (twice daily) to name a few. It's roughly a 7-8 hour flight from Europe. Air Astana, with a fairly modern fleet of Airbuses and Boeings, has direct flights from major European cities such as London, Frankfurt and Amsterdam, and is a comfortable and reasonably priced alternative to the European airlines. Easy connections from Almaty include [wiki=7e35e74e610188414ad24235dd787c78]Moscow[/wiki], [wiki=59ead8d1e124ccfb79f3ace06f43e703]London[/wiki] Heathrow, [wiki=3eb8670d999ac077dd0e2c345cb7c905]Amsterdam[/wiki], [wiki=ed49291dd8535b70546cb15e243ea37e]Abu Dhabi[/wiki], [wiki=3d147c6ba113929f5a004a5e9dcc832e]Bangkok[/wiki], [wiki=e05cf861effb5bd972396e0a78b18308]Istanbul Ataturk[/wiki], [wiki=b27b7be27dadacc4968093192391dd76]Istanbul Sabiha Gokcen[/wiki], [wiki=fd38499c5c04df42d1d78807aa4b7d7d]Seoul[/wiki], [wiki=78fb473f134eed43c959f9ebdeeb4050]Beijing[/wiki], [wiki=8b476ff778119b8d49588f3daadf69a1]Hong Kong[/wiki], [wiki=9baaebe1759ba1a6365a2b0539081516]Delhi[/wiki],[wiki=ed7b37ce943e144f5bd8bdbbb8d47062]Tehran[/wiki] IKA and [wiki=23b998b19b5f60dbbc4eedc53328b0c7]Dubai[/wiki], [wiki=fbf55ec2f75ae0ee54a2c55b49eef828]Antalya[/wiki] (summer only), [wiki=c706c5485ba4e268bf1aae707fcecfbe]Bodrum-Milas[/wiki] (summer only) with direct flights.
Visas must be obtained in advance of arrival, as they are no longer available on arrival at the airport, (unless you are arriving from a country that has no consulate, and that type of plane-side visa usually needs to be coordinated with the Ministry of Foreign Affairs at least one week in advance).
Make sure you allocate ample time for obtaining a visa. It usually takes between 7-10 business days.
The airport is small, and sometimes several flights depart around the same time, meaning shocking queues and waits for no apparent reason. Be early, and expect delays to your flight. Lots of departures from Almaty end up leaving a bit late, but most arrivals are pretty timely.
A taxi from the airport to the city costs about $10-25 (2000-3500 Tenge.)You can also take a bus to the center, which starts at 7AM and costs 80 Tenge. The best is to ask at the airport information booth to order you a cab (it will be about a 10 minute wait for one to arrive), which they will, and it will cost you half the price of getting one outside the airport (1200 Tenge).
Check-in desks open around 3 hours before flight departure and you are not permitted into the check-in area until the desks for your flight have opened.
There are two railway stations, Almaty-1 and Almaty-2. Almaty-2 is located in the city centre, Almaty-1 is cca 4 km from the centre. Most trains end at Almaty-2, but some lower-class trains end at Almaty-1.
Enter the side door through the blue porch and go to window No. 3. You need: photocopies of your passport photo-page and your Kazakh visa as well as your accommodation's address (Aug 2010).
As of May 2010, you can drop off your passport (copies not accepted, nor letters from embassies confirming that they are holding your passport)with the aforementioned documents in the morning, and they will ask you to return later in the day to pick it up. If you do not register within 5 days(beware this duration starts from the day you landed in first kazak airport on your arrival till you take off on your departure from the final kazak airport, this is important considering that the cities are not well connected by international flights on daily basis due to which you spend in stopovers at domestic airports), the penalty fee is $100, otherwise you will prevented from leaving the country.
The new number for the OVIR is 87272-544132.
*Those who registered at arrival at an international airport (at a border checkpoint), do not need to apply to police for registration.
Central Almaty benefits from the new underground system launched on 1 December 2011 [http://metroalmaty.kz/]. It is comprehensive, boasts some great architecture, and is relatively cheap. There is only one metro line consisting of the following stations (Alatau, Auezov Drama Theatre, Baikonur, Abay, Almaly, Zhibek Zholy and Raiymbek batyr). The second line is under construction, which will reach more remote parts of the city.
As of December 2011, a single trip costs KZT80 (USD0.54). Payment does not depend on the length of the trip. The tickets (plastic yellow coin tokens) are currently sold at manned booths within the stations ("kassa") only.
There are no day tickets or similar offers tailored to visitors, but for those who do use Metro really often and for an extended period of time, there is a rechargeable unlimited trips smart-card (small refundable deposit is required), which can be recharged for a period up to 3 months. However, if you lose it, you will not get any refund or replacement.
The Metro is open from 6 am through midnight. The Metro is safe and guarded by police at all times.
There is an extensive network [http://zaproezd.kz/] of buses and trolleybuses in the city. The trams lines are limited and serve only specific areas of Almaty. The fare is universal - KZT 80 as of October 2012. You need to put coins inside a dedicated machine inside every vehicle or pay the conductor when exiting.
There are both official and informal taxis. Official taxis can be booked in advance and normally show up quite soon. The fare difference between official and unofficial taxis may vary up to 3 times. Just raise your hand and a car will eventually stop. You should negotiate the price and direction in advance. Normally the fare varies from KZT200 to KZT1000, depending on the remoteness of the area. These are really efficient, and although it takes a bit of getting used to, it is the perfect solution to getting around. nevertheless, single travellers should be aware of mugging late at night. Avoid cars with more than one male occupant at night. Usually a car will stop within 30 seconds to 3 minutes of having your hand out. If the driver does not wish to drive to your destination, no problem. The next one will stop a minute or two after. You will need the name of your destination street and the nearest cross street, in Russian, in order to get to where you want to go. Very few people speak or understand even basic English. It is necessary to have small money. Usually drivers avoid giving change, so it is better to have the exact amount in hands.
Almaty is surrounded by mountains and, weather permitting, there is some fantastic hiking. See above for getting to Medeu, from where you can hike, or get the cable car to [wiki=e74185fa70cd781ad4c33efcb7369d48]Chimbulak[/wiki], where you can find good hiking.
There is also good hiking around the Big Almaty Lake area up in the mountains (the lake is at 2,500m and there are peaks overlooking it, some of them above 4,500). The lake and surrounding area are beautiful. The lake freezes in the winter and in the autumn it is a stunning turquoise blue colour. The hiking is also possible in lower altitude. The Areas around 1500-1800 will offer a forest rich in wild fruit and nut trees. The apple tree is native from the Tian Shan mountain. You can find the old Soviet Orchards around.You can reach the area by:
* bus and hike: goes from the roundabout at Al-Farabi and Navoi up Dulati street and terminates at the last left turn before Almaarasan. This is a good way up towards Big Almaty Lake; the remainder can be done on foot: the hike is about 15km and a 1000m altitude increase (to 2,500m). Follow the road about 8km until you reach a big water pipe, and then follow the water pipe - the first bit is steep but beyond that it gets easier. If you don't take the water pipe the journey is much longer.
* bus and taxi: when you get off the 28 bus there are taxis waiting: they will take you up to within 4km of the lake for 2,000 KZT (22/20/2011) - but you might as well skip the bus (see below).
* taxi: from the roundabout at Al-Farabi and Navoi a taxi will take you to within 4km of the lake. You should be able to barter them down to 2,000 KZT (22/10/2011) for a one-way trip.
* Organised tours
* Bus : You can grab the bus 12 that will bring you to Medea and the Ice ring for 80 Tenge.
You can also hike up above the Big Almaty Lake to the Observatory, an old soviet building.
Restaurant chain Il Patio / Planeta Sushi. Predictably passable pizza and decent sushi in a clean and efficient atmosphere at decent prices.
* Mama Mia's. Located on Gogol between Ablai Khan and Panfilova (across from Dastarkhan grocery store) and the second Mama Mia is located on Tole Bi and Zharokova. Another pizza restaurant, but with a large assortment of fresh salads (a good place to go when you tire of carrots and potatoes in the winter time). A small, separate non-smoking section. For a change, stop in and order your dishes to go, then walk across the street to Dastarkhan to buy some sodas and pastries for dessert; then walk two blocks east on Gogol and eat in Panfilov Park.
* Venezia. Located on Dostyk (Lenina) between Satpaeva and Abaya. Four pages of choices. The pizza has very good thin crust. The restaurant has two rooms.
Mend-Al (Mendikulova Street No: 31, Alfarabi Corner). Mend-Al is one of the nice places in Almaty. It serves delicious dishes of Mediterranean, Turkish and European Cuisine. Also serves the sea foods that comes from Istanbul in every two weeks.
*Bon Appetit (Corner of Timirjazev St and Markov St). Near Five Seasons Hotel. Pleasant restaurant/cafe with English translations in the menu serving wide selection of laghman (noodle dishes) for 650-750T, also salads around 300T and mains.
*La Grenouille (Shevshenko 18, corner with Dostik). Certainly the best french restaurant in town. Friendly atmosphere and tasty food (you should try the frog legs !) www.lagrenouille.kz
*Emporio Armani Bar (Al-Farabi and Shashkina). Recently opened bar with moderate prices and excellent service. Life DJ and cosy atmposhere.
*Gakku (7 Nikitina Street, between Nauryzbay Batyr street and Seyfullin avenue). On of the best restaurant serving Kazakh national food for reasonable prices. One should try "Beshparmak", "Kuyrdak" and other traditional Kazakh dishes. Foreigners are increasingly frequenting this new restaurant. (Western prices, e.g. beshbarmak 3400)
*The Grill (on top of the hill at Kok Tobe). Take the cable car up, near Hotel kazakhstan on Dostyk. Located in a picturesque setting overlooking Almaty. You are perched over the city on a wooden verandah (some parts nice & shady) and it is an awesome setting. The beers are a bit pricey, but the shashliks are awesome and a few drinks here is a 'must do' experience.
*Jantik Club (138 Bogenbay Batyr Street, Shagabutdinov street corner). Western-style bar. Life music and XX century super hits. Beatles fans will be very placed to visit this bar. Residents include Jeraldine Hunt, Oleg Magomayev and Jantemir. Moderate prices.
*Mad Murphy's (somewhere on Tole Bi Street). Unless you're desperate for an Irish pub. The food is predictably mediocre and the bar is thick with smoke and English-speaking expats. Prices are a little steep but you are getting what your money's worth. Some of the best americanized food in Almaty. Although it is filled with middle/elderly business men mostly from America and The U.K it has recently attracted a younger crowd becuase of its fabulous live band. On fridays and saturdays the crowd at Murphy's is treated to great live english music, by the end of the night the whole bar is rocking to the band.
*Queens Pub (Shevchenko and Seifullina). Modern English pub with live bands and evening shows (www.queens.kz).
*Sapphire. Late night club and restaurant for the young people. Basic Chinese menu and live DJ with a dance floor. The main drawcard here is the shisha, or 'hubbly bubbly' 'nargile' or 'water pipe'. Other places in Almaty also have shisha (fruit flavoured tobacco, smoked for an hour or two from a hookah), but this is one of the few to use real charcoal and authentic Al Fakher shisha tobacco from UAE. The bar delivers the vodkas pretty promptly too.
*Soho. Lunch isn't bad - a buffet with a nice assortment of breads, soups, salads, and main dishes called a "business lunch" at a reasonable fixed price. However the evenings are quite pleasant with live music and reasonable drink prices - no entrance fee during the week. Soho is a great place for a single business man to attend during the night. It is not a very classy joint and is usually packed with Almaty's working woman. Never the less they have one of the best bands in Almaty and they sing in English! Some of their covers are better than the originals, it's a must see event. Try making a booking for a table, to avoid having to stand at the bar.
*Taj Mahal (59,Masanchi street, corner of Kababai Batyr Street(Near Celinni cinema),Amaty). This is the most authentic Indian restaurant,with Traditional Hukkah & special pizzas, under new management has started to attract an expat crowd,because of their tradional interior & moe prompt service.
*Tau Dastarkhan (halfway up to the mountains). Located in a large area made up of "islands" with Kazakh, Russian, Georgian, and Uzbek kitchens. Not to be missed in the summertime. It's as fun to walk around and see the various settings as it is to eat.
*Turandot (two locations: one on Abai between Kosmonaft and Zhandosova attached to the theater building, other on Ablai Khan just below Makataeva). It is a very cheap and very tasty Chinese eatery. Servings are huge, so don't go overboard! There are plenty of vegetarian dishes to choose from, including tofu dishes.
*Ultra's (Satpaeva between Kosmonaft and Seifulin). Fun restaurant with its own microbrewery on site. It is one of the Staut bars chain. The restaurant has an excellent array of beer, even if it's a little costly.
*Zheti Qazyna (Ablai Khan and Makataeva). The restaurant with three kitchens: Uzbek, Asian (ie Chinese), European. The Uzbek room has wonderful wood decorations, blue-tiled kitchen you can see into.
Local foods include:
*Beshbarmak: a traditional Kazakh food that translate as "five fingers" and used to be eaten with the hands. Made from a pile of lasagna-like noodles, topped with pieces of boiled mutton or horse, and boiled onions. Sometimes garnished with carrots and potatoes, depending on who's making it.
*Baursaki: heavy, spongy bread dough cooked in deep fat (similar to a donut, but not sweet).
*Plov: a rice pilaf made with meat (usually mutton), onions and carrots. This is a very popular dish across central asia and Uzbek Plov is usually considered the best.
*Shashlik: (Russian: Шашлык) is a very popular food found across Kazakhstan. It is a kebab made out of almost any kind of meat, but most often chicken, mutton, or beef (although you can find fish, duck and veggie in more upscale places) and is grilled over a small grill that is long and just narrow enough for the skewers. Served with raw, sliced onions and vinegar. Shashlik is popular throughout this part of [wiki=96542eff03d2f151b9db9e87d4c1ed7b]Central Asia[/wiki] and is best enjoyed in warm weather at small cafes with cheap beer and flat bread.
*Doner kebab or "shwarma" can be easily found at any number of stands through the city. Be sure to go to the stands with the most customers, a sign that it is quality and fresh.
Almaty has many modern supermarkets, offering everything from baked goods to toiletries and vodka. Most western foods are readily available. There are four major supermarket chains: Ramstore, SM-Market, Gros and City. And, of course, there are plenty of independent supermarkets and small local minimarts with your basic goods.
Ramstore is a Turkish chain and has 11 locations around Almaty according to their website, but is a bit pricier. The favorite stores among locals are Stolichni (Ablai Khan and Kabanbai Batyr) - super helpful staff and decent fruits/vegetables year around, but vegetable prices are very expensive. Dastarkhan (Gogolya Street between Ablai Khan and Furmanova) has excellent baked goods, especially cakes and cookies. Silk Way City (Tole Bi and Nauryzbai Batyr) shopping center has a supermarket in the ground floor.
Of course, if you really want to save money and enjoy an adventure, go to the Green Market and bargain with the old ladies. Inside, top floor is more expensive than the lower floor and outside vendors, since space costs more to rent. Inside you can find Korean salads, produce, cheese, honey, meat, and teas/herbs/spices. Outside is much of the same, but often times cheaper. Keep close watch of wallets and phones - backpacks and cameras will make you stand out and a potential target!
Mountains You can take the bus 12 in front of the Guns and roses Hotel (the very tall hotel with a golden crown at the top). The bus will cost you 80 Tenge. After a certain point you can sleep basicaly anywhere along the river with a tent. If you want more privacy you can reach more isolated locations by crossing the river in front of the cable car.
Note that there were quite some changes in the hostel scene in 2014, an update of this section would be needed. One place burnt in Sept-Oct 2014 (being rebuilt but seems to be turned into a hotel), some closed etc.
There are also many apartments rent by the night, some by agencies, or from women on the main road from the train station to the city center, these whom shake large key rings, and this apartments are cheaper.
* Almaty Silk Road hostel. Elebekova Ulitsa 20/9, 050013 Almaty.
About 20 minutes walk from Ploshchad Respubliki, in a residential area. Can be difficult to find, look up the location in advance. Situated in a cosy house, it has a friendly and relaxed atmosphere. Friendly staff. Wifi, shared kitchen, living room with TV, no breakfast. Bed starting at about 2500-2700 tenge (dorm, Nov 2014).
* Almaty-2. Upstairs from the international hall of Almaty-2 train station, tel.: +7 727 260 42 13. Dorm: 2/4-Bed 2,000 tenge. Cheap but very modest accommodation: shared bathroom often without warm water, room doors have no locks or even handles. The trains make constant noise at night.
* Apartments. Travel agents can help you find an apartment for a single night for about 4,000 tenge. Apartments are located downtown, making them ideal for the tourists wanting to see the city. Apartments also come fully furnished with bedding, a kitchen, television, internet and a fully operational bathroom.
*Five Seasons Hotel, +7 778 951 1711, Markova 46A. Dorm for 2,500 tenge, rooms from 7,000 tenge (December 2015). New, clean, friendly budget hotel with private rooms and dorm rooms with private bathrooms. Hot water all day. Helpful English speaking staff but no tourist information written in English. Large and pleasant outdoor area. Laundry 300 tenge. Kitchen. On bus route 79 from airport and Almaty-II station (about 15 mins), 80 tenge. Well connected to many other bus routes too. Close to a couple of good cafes and pub, 20 min walk to National Museum. This hostel/hotel may also be known as Almaty Backpackers and Marks Hotel.
* Hotel Transit. 12 Zheltoksan Str. ("Mira" Str.), tel.: +7 727 233 04 38. $7 for 3 hours. (June 2013: It's now a 3-star hotel, rooms for 13,000 tenge. The receptionist told me it's been like this for 2 years.)
* Kaz hostel. Shevchenko Koshe 190. Dorm for 2,000 tenge, small hostel with mostly Kazakhs staying there for longer. Very friendly people.
*Miras. 65a Baitursynov Str., tel.: +7 727 292 70 77. Singles from 2,900 tenge, doubles from 4,800 tenge.
* Ulytau. 176 Furmanova Str., tel.: +7 727 261 96 97. Quite a run-down place. $10 with shared bath, $30 with private bathroom.
* Hotel Turkistan. Right opposite the green market. Rooms start from 3,000 tenge (ask for a single room with a shared shower). turkistan-hotel@mail.ru, 49 Makatayev st, 8(727) 2664136. One or two receptionists speak English.
* Apple Hostel. 145 Kurmangazi street (you can also ask the guards to let you in), +7(727)317-76-96, 8701-220-22-75. [url=http://www.apple-hostel.kz/en],]applehostelkz@mail.ru. Just 100 meters from the metro station: "Theater named after Auezov" ("Театр имени Мухтара Ауэзова"). Has friendly owners (the women speaks perfect English), is clean, soft carpet, kitchen and washing machine available. Beds available from 2000 to 3000 Tenge, and a single room (3000). Enter via the guardhouse on Mukanov between Shevchenko and Kurmangazi, and find the middle lobby of the apartment building to your right. Ring '95' on the intercom to get to Apple Hostel. Washing of clothes is FREE. This hostel is actually an apartment within a huge complex of about 20-stories and quite wide - there are no signs outside that there is a hostel inside, so we kind of wonder if it's registered as a proper business. It is not so central (quite a walk from Furmanov Street). Update Nov 2014: check if the hostel still exists, some travelers said it shut down.
* Samal Hostel. 20 Samal-2 microdistrict (Dostyk Ave & Al-Farabi Ave) [http://www.samalhostel.com[/url]. +7 775 599 2991, +7 701 387 7670. New hostel located in the heart of Almaty city - beautiful microdistrict Samal-2. Just in 10-20 min from Almaty's most famous attractions - Kok-Tobe Mountain, Medeu Skating Rink, Shymbulak Ski Resort, etc. Reasonable prices, comofort and friendly atmosphere. Beds from 2500 KZT. Free Wi-Fi, kitchen for guests, clothes washing.
*24-hour front desk, a garden and a friendly atmosphere. Other facilities include shared lounge, luggage storage and laundry facilities, parking.
Alatau International Hotel & Business Center. 105 Dostyk Ave., tel.: +7 727 258 11 11, fax: +7 727 258 15 55, e-mail: alatauhotel@mail.ru. Single from $80.
* Almaty Business Hotel. 152 Vinogradova Str., tel.: +7 727 269 90 86. Singles from $100, doubles from $120.
* Grand Aicer [url=http://www.grandaiserhotel.kz/].]1 Pozharskogo Str., tel.: +7 727 250 33 50. Singles from 15,000 tenge, doubles around 19,000 tenge.
*Hotel Almaty. 85 Kabanbai Batyr Str., tel.: +7 727 272 00 70. Doubles from $180.
*Hotel Ambassador., 121 Zheltoksan Str., tel.: +7 727 250 89 88, fax: +7 727 272 64 41. Singles from $180.
* Hotel Berkana [url=http://hotelberkana.com/[/url].]83 Aiteke bi Str., tel.: +7 727 279 78 33. Singles $75-150, breakfast incl.
* Hotel Kazakhstan. A Soviet-style hotel from 1977. 52 Dostyk Ave., tel.: +7 727 258 22 70. Singles from 8,400 tenge, doubles from 19,800 tenge.
* Kazzhol [http://www.kazju.kz/[/url]. 128/1 Gogol Str., tel.: +7 727 250 89 41. Singles from 7,900 tenge, doubles from 9,900 tenge.
Anastasia Inn
* Hotel Almarasan [http://www.almarasan-hotel.com/]
* Hotel Dostyk [url=http://www.dostyk.kz/english/index.php?p=main].]Big old and well maintained hotel in the center of the city. 162 Furmanov Street, tel.: +7 727 258 22 70, e-mail: reservation@dostyk.kz. Doubles around 27,300 tenge.
* Rahat Palace Hotel [url=http://rahatpalace.com/en/[/url].]Top end hotel with a decent health club. Formerly licensed by the Hyatt Chain. 29/6 Satpaev Ave., tel.: +7 727 250 12 34.
* InterContinental Almaty [url=http://www.ichotelsgroup.com/h/d/ic/1/en/hotel/alaha[/url].]It offers most of what you'd expect from a luxury hotel. 181 Zheltoksan Str., tel.: +7 727 250 50 00. Singles & doubles from 46,000 tenge.
*Rixos Hotel Almaty [http://www.rixos.com/news_rixosalmaty.aspx[/url]
* Worldhotel Saltanat Almaty [url=http://www.worldhotelsaltanat.com/].]One of the most modern hotels in Kazakhstan, opened in 2011. Located in the city’s historical centre. 164 Furmanov Street, tel.: +7 727 2590935, e-mail: sales@worldhotelsaltanat.com.
* Ritz-Carlton Almaty [url=http://www.ritzcarlton.com/en/Properties/Almaty/Default.htm[/url].]Almaty's newest luxury property located in the tallest building in the city with excellent views of the mountains. Modern and chic finishes, luxurious spa and dining. Esentai Tower, 77/7 Al-Farabi Avenue, tel.: +7 (727) 332-8888.
* Holiday Inn Almaty [http://www.ihg.com/holidayinn/hotels/us/en/almaty/alakz/hoteldetail[/url]. Ideally located in the city centre, the Holiday Inn Almaty is the ideal stop over for business and leisure travellers. The hotel is in the heart of financial district next to Nurly Tau Business centre and close to Atakent. It is steps away from major sights, such as Republic Square, Kok Tobe & Panfilov park. Visit the Saks Fifth Avenue in Essentai Mall, to enjoy an amazing panorama of the city. 2D Timiryazev Street, tel.: ++7 727 3155363, e-mail: alakz@ihg.com.
Eight computers and a telephone service but you can't use USB devices. 28/07/2008
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* If you have your own hardware, there's free wifi inside the supermarket. Best signal is on second floor in the middle.
Almaty enjoys a relatively low crime rate and is, generally, a safe place to travel. Although theft and confidence tricks are common. Be careful of overly friendly strangers or unregistered taxi drivers (you may find two or three at the end of your journey demanding 5 times the agreed value). Use common sense at night, particularly on Friday and Saturday when the youth hit the streets to get drunk and in some unfortunate cases look for trouble. You should abstain from any arguments with locals, otherwise you may end up in the hospital. Kazakh people are extremely friendly and welcoming towards foreigners and nothing should happen to you unless you really want it yourself. If you don't care about them, they don't care about you and nothing should be in your way of having a great holiday! Never try to go to places which you don't trust or don't know about, unless you have a local person with you to help out on the language.
Racism is a generally of very minor concern, however if you are of Chinese heritage, you may get some sour looks. The situation is akin to the US/Mexican racism predicament, where locals feel as though the Chinese are taking their jobs. For the average visitor, however, it is highly unlikely that you will encounter any problems. You must be always respectful to the country and locals. In this case, you will feel comfortable with anyone.
Police may sometimes round up foreigners and ask for various details, idea is to find someone without his passport, or who has not registered and cough up some cash. They are normally not harmful and after some bickering will let you off. Its advised to keep a copy of your permits/passport with you. They can get serious at times, if you attempt to confront them. A good suggestion is to call up a local friend and ask them to talk to the police.
Center streets such as Furmanov st, Abay st, Zheltoksan st, Dostyk st, Abylay Khan st are strictly regulated and constantly monitored by police officers, while video cameras are installed on 70% of city crossroads. Although there are some Kazakh drivers, who reveal their aggressiveness on the roads. Therefore, it is always better to take great care when crossing the roads.
In case of emergency, please call "101" (Fire services), "102" (Police), "103" (Ambulance), "104" (Gas Service), "112" (Rescue service in emergency situations).
In Almaty now closed, above info now for Astana Embassy, to be contacted for aid"
* Visa Office. At the moment the chinese consulate in Almaty (and probably also in Astana) does not accept visa-requests of non-Kazakhs who do not have a Kazakh working, student or residence visa, but they can still get a visa in the embassy through some of the travel agents that can be found there (cost of urgent visa, issued in 4 days, is 80 USD).
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* (On 30/06/2010) immediate pick up with LOI, 75 US dollars for EU, come at 13-13.30 in the afternoon, (before noon only Kazakhs) to get listed at 1400 by the staff, wait around outside. You need 2 copies of your passport, a copy of your Kazakh Visa and one photo, took us less than 2 hours.
Practically all establishments accept only Kazakhstan Tenge. Banks are ubiquitous, so exchanging currencies will in most cases not present any major difficulties. Exchange offices (some are open 24/7) are very widespread, which often have good rates and charge no commission.
Credit cards are accepted in major supermarkets, restaurants and bars, but this is usually limited to Visa, Mastercard or American Express.