Phone Number 3053032333
Sandos Playacar
Paseo Xaman - Ha Manzana 1 Lote 1 Fraccionamiento, Near Yucatek Divers, Playa del Carmen, 77710, Mexico
Rating
4.1
Price Level
$$$
Rooms
819
Pets
No
from $ 3,696.36
22
Jan

Sandos Playacar, Playa del Carmen

Sandos Playacar

The Sandos Playacar Beach Resort & Spa is a 5-star all-inclusive Hotel located within a short distance from the quaint town of Playa del Carmen and the world-class dive destination Cozumel. The resort rests on a half-mile-long stretch of soft white sand beach surrounded by the area’s main attractions including the archaeological sites of Tulúm and Cobá and the ecological water parks of Xcaret and Xel-Ha. Sandos Playacar Beach Resort is an all inclusive resort in Playa del Carmen, Mexico. The resort is famous for its glorious stretch of white sand beach, and is popular with both families and couples looking for an unforgettable vacation in paradise.

Sandos Playacar

Price & Availability

Select your room

Preferred Rate
Sandos Playacar

Select Superior Adults Only + 18 Years Old - Ttoo_pkg_net Top ·

All Inclusive
Total
$ 3,696.37
Sandos Playacar

Select Superior 2 Adultos ·

All Inclusive
Special discount -352.43
Total
$ 4,052.68
Sandos Playacar

Select Superior Adults Only ·

All Inclusive · 1 King Bed, 2 Queen Beds
Private sale
Total
$ 4,178.34
Sandos Playacar

Standard Room ·

All Inclusive
20% discount
Total
$ 4,428.13
Preferred Rate
Sandos Playacar

Select Ocean Front Adults Only +18 AÑos - Ttoo_pkg_net Top ·

All Inclusive
Total
$ 4,752.42
Sandos Playacar

Room Superior ·

All Inclusive
Total
$ 4,826.68
Sandos Playacar

Select Ocean Front 2 Adulto ·

All Inclusive
Special discount -453.11
Total
$ 5,210.42
Sandos Playacar

Select Ocean Front Adults only ·

All Inclusive · 1 King Bed, 2 Double Beds
Private sale
Total
$ 5,371.94
Sandos Playacar

Oceanfront Room ·

All Inclusive
21% discount
Total
$ 5,693.02
Sandos Playacar

Room Ocean Front ·

All Inclusive
Total
$ 6,205.57

Overall

Very Good
4.1
961 reviews
5
13457
4
5388
3
1805
2
735
1
540

Customers Review

Location 5
Cleanliness 4.2
Comfort 4.1
Neighborhood 4.4
Amenities 4
Condition 4
Recomendation 66%
“If you are just a regular “blue wrist band” guest it’s second class treatment here. Upgrade to their timeshare “club” and the service looks better and it may even become 3+* Food was plentiful, varied, but not very high standards, even in the specialist restaurants. We did Brazil, Argentina and Italy. Service is hit and miss. At one buffet serving it was all we could do to get the table cleaned that we were escorted to, from the previous guest. Even then it was wiped with dry paper. We wouldn’t sit down until it was properly sanitized. If you have kids, expect to walk a lot, you are at the furthest end of the resort from the beach and large pool area. There is a kids pool and swim up bar at the kids end but don’t expect to get lunch there - that requires a long walk down to the buffet. If you make it down to the beach, expect to see many hotel “pay for” services offered, such as activities, tours and spa treatments, as the reps tour the beach. It’s a shame that the “included” all inclusive things such as drinks are not offered at the beach. So if you want a drink - there is no wait service. Really can’t say I’d recommended this resort to friends and certainly no wish to return.”
— Chris Saunders
“Una pena que haya decaído tanto. Venimos casi todos los años, y este año hemos notado que ha bajado mucho la calidad del servicio en general (ellos se excusan en la pandemia pra justificar todas las falencias). Considerando que somos socios y tenemos muchos beneficios, porque los que no son socios realmente la deben pasar mal. La bebida ha decaído horrores sobre todo la del sector playa. Son brebajes diluidos y hechos sin ningún conocimiento. La calidad de la comida deja mucho que desear y hay muchas cosas básicas que no hay en el buffet como por ejemplo tomates cherrys, frutos secos, los quesos y fiambres son muy acotados, no hay un huevo duro para hacer una ensalada, es un milagro si conseguis una papa frita porque ponen una sola fuente pequeña para todo el hotel! El personal en su 95% es nuevo y no está capacitado, esto se traduce en servicios lentos y clientes desconformes. Ya hicimos nuestros comentarios con los supervisores correspondientes quienes repiten lo de la pandemia lo cual justifica algunas cosas pero la mayoría no tiene justificación. Volvemos simplemente porque nuestros hijos la pasan muy bien con amistades que han forjado aquí durante los años de veraneo y, con la esperanza que vuelva a ser el Sandos de antes!”
— Valeria Salim

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