“Stay away from this hotel . I arrived with my friend this morning and checked in, unfortunately only one of our rooms was ready which wasn’t a problem at all as we wanted to visit the city right away. (Check in was about 30 minutes) When we came back at 6.30 pm to pick up my room key I was told the connecting room joined to my friends had technical problems. I was then asked if wanted to pay now wich i said I could do with my friend after a hot bath because of a long day on the road . They then told me they wanted a guarantee (not trusting me ) even tho my friend didn’t need one . This all took another 30 minutes of my day as the first person in line. I then payed right away as I was tired and out of patience. They had already gotten all my info and Coronapas at check in but now wanted it again. When i arrived to the new room it was not the same class as my friends, it did not have a bathtub like my original room had . i called the reception they then told me i couldn’t get the same type room ( no valid explanation). I feel ripped off, badly welcomed I will never come back and I will choose another hotel for my last night. I have worked for the Costes in Paris i know what I’m talking about. This is a 1 star treatment!!! My friend was not asked for payment at arrival or guarantee at arrival so thats a bad excuse im sorry . Trying to bribe me with a beer that i used from the minibar to delete my review on google is just ridiculous in my opinion . I have stayed at different raidissons three times this year never have i had this treatment. Also the room was in poor condition Carpets stained, spider web and bad finissions.”

“Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast. Regards Ankur Travelling from Dubai, UAE.”