“Room - 5 star Check out Service - 2 star The overall experience was fine till the day we checked out. My friend approached one of the guest service staff (he told me his name is Brandon) asking him where can we check out. There was no no expression or greetings from him and merely just look at us and told us to go to either one of the counter behind and wait for our turn. My friend then asked if its okay for us to just drop the room key card. Staff stood up and let out a sigh before taking the card from my friend. He took the card without having any eye contact with her and asked for our room number then walked off. We were shocked by his poor service attitude as the reception area was not even crowded at all. Appreciate if the Management can look into this matter. Thank you.”

“Stayed in the one bedroom deluxe apartment for 2 nights and absolutely loved it! Very spacious, well equipped kitchen suited for long term stay, large fridge and freezer, love the tea selection, love that they have proper glassware (for wine and champagne lovers), even has a washer (awesome because you don’t have to go to a launderette), lovely layout with separate bathroom and toilet, big bedroom, great view, lovely pool though sun beds are well shaded and don’t get direct sun, complimentary parking (one-time use per day, highly appreciated because parking in the CBD is exorbitantly expensive and I have stayed at other serviced apartments nearby that do not provide complimentary parking), they also sell this amazing gift box with canapés which is absolutely delicious. The only downside from my entire stay was there is no direct access from the carpark to the apartment lobby if you are not parked at B1 there’s only stairs. But overall it was an amazing stay, staff were all helpful and friendly, and the best serviced apartment in the CBD in terms of value, quality, service, and they truly want their guests to experience the best that they can offer.”