Mercure Porto Gaia Hotel
Rua Manuel Moreira de Barros, Near Crystal Palace Gardens, Vila Nova de Gaia, 4400-346, Portugal
Rating
4.5
Certificate of Excellence
2018
Price Level
$
Rooms
104
Pets
No
from
$ 530.35
15
Jan
Mercure Porto Gaia Hotel, Vila Nova de Gaia
Mercure Porto Gaia Hotel
Located next to Arrábida Bridge in Vila Nova de Gaia, the Mercure Porto Gaia Hotel is ideal for exploring the city and the famous Port Wine Cellars! Undoubtedly a major tourist attraction for their wine tastings. The hotel has free access to Holmes Place fitness club (next door) and is close to Arrábida Shopping. It has a restaurant, bar and 7 fully equipped meeting rooms for events or business meetings.
Price & Availability
Select your room
Standard Room With 1 Double Bed And 1 Extra Bed ·
Room Only
13% discount
Non Refundable
Standard Room With 1 Double Bed ·
Room Only
13% discount
Non Refundable
Standard Room With 2 Single Beds ·
Room Only
13% discount
Non Refundable
Standard Room With 1 Double Bed For Disabled Guests ·
Room Only
Non Refundable
Standard Room, 2 Twin Beds ·
Room Only · 2 Twin Beds
Non Refundable
Standard Room, 1 Double Bed ·
Room Only · 1 Double Bed
Non Refundable
Standard Room, Multiple Beds ·
Room Only · 1 Double Bed and 1 Twin Bed
Non Refundable
Double Standard ·
Room Only
Non Refundable
Twin Standard ·
Room Only
Non Refundable
Double One Bed ·
Room Only
Non Refundable
Privilège Room With 1 Double Bed ·
Room Only
13% discount
Non Refundable
Standard Room With 2 Single Beds ·
Bed & Breakfast
Non Refundable
Standard Room With 1 Double Bed ·
Bed & Breakfast
Non Refundable
Standard Room With 1 Double Bed For Disabled Guests ·
Bed & Breakfast
Non Refundable
Standard Room With 1 Double Bed And 1 Extra Bed ·
Bed & Breakfast
Non Refundable
Double Superior ·
Room Only
Non Refundable
Standard Room, 1 Double Bed ·
Bed & Breakfast · 1 Double Bed
Non Refundable
Standard Room, 2 Twin Beds ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
Standard Room, Multiple Beds ·
Bed & Breakfast · 1 Double Bed and 1 Twin Bed
Non Refundable
Privilège Room With 1 Double Bed ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
476 reviews
5
246
4
322
3
60
2
9
1
8
Customers Review
Value 4.4
Location 4
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.1
Amenities 4.4
Condition 4.4
Recomendation 87.6%
“Been there for 2 separate nights this past week, and the experience was great. Quiet and clean rooms, lots of space. The lobby is also very cozy. Unfortunately, due to C19, no service was available there, but I sure would have enjoyed having a drink there in normal times.
The greatest point here was the employees, all were very patient, helpful, and listened to my every need for these days (early check-in’s, early breakfast for the first day, ordering room service from their partner external provider, early morning taxi...).
Rita was very friendly and showed me around the historic city center with the best spots on a paper map, while Paula took time to help me find the fresh fish I wanted for dinner while we couldn’t translate the online menu.
Little details very appreciated, for instance, a duty manager provided me with a breakfast box at 3:30 in the morning and confirmed the taxi booking to reassure me. He kindly asked the taxi to drive all the way to the front. Paula on the 2nd day asked the restaurant to provide another payment terminal as my bank cards didn’t work on the first day and even offered to provide change if I didn’t have any, she remembered the drink I took 2 days earlier. In-room breakfast tray provided for the 2nd night, ordered for 9:45, went down to get it as I thought I’d have to pick it up downstairs, while an employee brought it up exactly at 9:45 and all items delivered as ordered.
Fantastic service, very customer-oriented, very professional. If I come back again to Porto for leisure this time, be sure you’ll see me again. I can see that the director reads these comments often, please thank the 4 duty managers I’ve come across (Rita, Paula and the 2 others for which I don’t have the names). They’re all absolute gems and I hope to see them again in the future.
Alain H”
— Alain H
“Hotel maravilhoso! Excelentes quartos, muito confortáveis! E com a renovação feita ao hotel, ficará ainda melhor. A juntar a isso, tem uma equipa excelente a todos os níveis no atendimento ao cliente! Definitivamente, é o lugar a ficar quando se visitar Vila Nova de Gaia, bem como a invicta cidade do Porto! Parabéns!”
— Pedro Mendes
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