I enjoyed my stay in this hotel. The staff is nice and ready to help. All services are available and really satisfactory. The scenic views and the beauty of the hotel's design make me feel comfortable and relaxed. I recommend it.Cluster and Dexter gives us a strong support while our stay here.
starstarstarstarstar Marwan alsaifi
I had a fantastic 10 nights in September, over my birthday. They went above and beyond to ensure our stay with them was memorable.
Pros
- Staff are very helpful and friendly.
- Location is almost unbeatable, so close to many restaurants, beach and things to do. Good links to motorway to.
- Rooms are clean
- View is amazing
Cons
- Rooms are a little dated, but it’s a trade off that’s worth making for the location and price.
- Sports bar is smoker friendly so for a non smoker it’s disgusting. Kills the whole option of watching sports at the hotel if you don’t smoke. They should have a designated smoking area within the sports bar so they can accommodate non smokers, which is surely the majority? Seems strange
- Breakfast and the service at breakfast is inconsistent. We sometimes got nothing like what we ordered and other times it was spot on.
starstarstarstar Bradley Henderson
We love staying in this hotel. Love that all rooms are sea facing. Very good staff, many who have been there for quite a few years. Restaurant and bar on the premises are good.
starstarstarstar Jennifer Venter
The team is amazing starting from PR manager, Front desk, F&B, security, life guards, housekeeping, concierge , executions and sports bar. every one is very supportive and friendly, I am sure I will come back. Special thanks for Dexter, He was the first to meet in the hotel.
starstarstarstarstar Hany Magdy
The team is amazing starting from PR manager, Front desk, F&B, security, life guards, housekeeping, concierge , executions and sports bar. every one is very supportive and friendly, I am sure I will come back. Special thanks for Dexter, He was the first to meet in the hotel.
starstarstarstarstar Hany Magdy
Offside bar is a brilliant venue. First place I've been in Dubai where the staff are genuinely happy to see and serve you. Good prices and the nachos were fantastic.
starstarstarstarstar Aaron Yasities
A big room with good service and nice personal only complain I have is that there is no charging station near the bed
starstarstarstarstar citilll
I really enjoyed staying in this hotel, great room and view, the staff are very helpful.
Everything was perfect.
Especially Mr.collins his service is excellent.
Thanks👌🏼
starstarstarstarstar noura
Functional but lacking proper maintenance. Windows and doors need properly sealing to keep out the humidity so the air conditioning can work more effectively. Do not bother with this hotel during peak season as check-in times can be in the hours. Limited basement parking. Location is good within walking distance to the walk, restaurants, shops, etc. The sofa bed is a nice addition. Staff seem to be limited and request for water or towels (must use room towels for swimming pool because of COVID19) is either forgotten or very slow service. Toilet was small, inconvenient problem with the shower head and the room can do better with sanitisation.
Pillows had a smell. The room smelled mouldy but housekeeping did nicely with spraying air freshener when requested.
Good breakfast, you have to book in advance so social distancing at the hall was well in check.
Unfortunately, had an incident where people crowded into the small elevator so our family had to quickly come out.
I cannot recommend this place except for a short recreational stay.
starstar Naseem Haq
I would recommend it.. Swimming pool is open until 10 pm not like other hotel in the same location which close 8pm. Still you can access the beach. The restaurant recommended but call before you go possible you can't find what you expect but what they offer is testy and staff is polite and professional.
starstarstarstarstar Tariq Abu Hammoud
Spanish
