Excelente localização, excelente limpeza, café da manhã simples, porémmuito gostoso.Funcionários muitos simpáticos e atenciosos.Com certeza ao retornar, escolherei Casa Andina.
starstarstarstarstar Áurea dos Santos
Boa localização, e bom equipamento de quarto. A simpatia dos funcionários deixa a desejar. A rede Wi-fi é de péssima qualidade, situação comum a outras Casas Andinas, por onde passamos. Mas o pior, muito mau mesmo, são os pequenos almoços, a qualidade do pão é péssima, os produtos ou estão no fim ou têm de se pedir porque acabaram, e a variedade é do mais básico que existe tivemos melhor em alojamento locais e de 1 estrela. A situação que relato não foi um dia mau, pois estivemos alojados lá durante 4 noites
star Teresa Aranha
Muito bom. Café da manhã farto e começa a partir das 5h. Quarto confortável com tv e aquecedor (super necessário). Funcionários simpáticos e eficientes. Recomendo
starstarstarstarstar Rita Gusmao
Muy comodo, excelente ubicacion y siempre hay te de coca para alivianarte
starstarstarstarstar Rolando Calderon
Estos momentos bien chevere pasando por mi viajecitos.
starstarstarstarstar Julio Cesar Chura Cruz
Muy bueno excelente.
starstarstarstarstar Brandy Huaman Lopez
Buen hotel y acogedor limpio y personal agradable. Ventana con doble vidrio que no penetra la bulla exterior. Ubicado a sólo una calle de la plaza de armas.
starstarstarstarstar Enrique Loayza
Un lugar acogedor y los desayunos y almuerzos buffet son sencillos, pero agradables... recomendado
starstarstarstar Erlin Aspajo Chumbe
Não recomendo. Quartos com carpete. Acho que nunca viram um aspirador de pó.
star Renilza Santos
Maravilhosa, são muito atenciosos, café da manhãmaravilhoso, chá de coca na recepção, deixamos as malas na recepção fomos a Machu Picchu e na volta já haviam colocado no quarto. Cama King, aquecedor, carpete, elevador.
starstarstarstarstar Andrea Lessa Pedreira
Muito bem atendido!!! Excelente quartos!!! Excelente serviços e pessoas educadas!!!vale o precos!!! Voltaria se houver oportunidade!!!
starstarstarstarstar Flavio Da Graça
Super bem localizado. Pessoal muito atencioso.
starstarstarstar Evaldo De Queiroz Evaldo
Muito bom. Ótima localização.
starstarstarstarstar Ana Paula Acioli de Alencar
Fabulous location well appointed clean& featured rooms
starstarstarstarstar Noel Loudon
The Casa Andina Standard Cusco Plaza is a 3 star hotel and is part of the Peruvian Casa Andina hotel chain. The "Standard" version of theCasa Andina hotel are a no fuss hotel. The rooms are clean and well maintained but do not have a tea service, electric kettle or bar fridge. However there is free WiFi which is reasonably fast.
starstarstarstar Ken Lee
The bilingual staff was very nice and welcoming. There is no elevator and they were very nice to take our luggage upstairs to our room. We were somewhat oxygen deprived and it was great not to have to carry the luggage upstairs. The hotel has oxygen and a 24/7 supply of mate de coca tea which is very helpful with the breathlessness that comes with the high altitude. We asked for a wake up call which they forgot to do but, thankfully, we used the alarm on one of our phones and did not miss our ride to the train station for our trip to Machu Picchu! Our window shade broke and they never repaired it, but we were hardly ever there so it was not that great of a hardship. Our toilet overflowed one morning and they were there in a flash to repair it. They have a breakfast buffet which is nice. The hotel is right near the town square and an easy walk. Coffee in all of Peru is not that great, considering they grow a great deal of the world’s coffee, but there is a Starbucks around the corner from the hotel.
starstarstarstar Lois Gonzalez
Helpful staff. Enough English speakers. Breakfast food only so so.great position.clean and tidy
starstarstarstar paddy matthews
I am a seasoned traveler who has travelled to over 40 countries, stayed between hostals to 5 stars hotels but never have i experienced such awful hospitality. It has got to be my worst hotel experience ever.
The first 3 nights are booked on expedia and it was borderline ok. I noticed that certain races/nationality are given preferential treatment perhaps due to the notion that these customers are more likely to tip generously, they are often being greeted warmly and enthusiastically offered help with their luggages whereas asians like us are being discriminated.
The hotel breakfast was super boring, everyday it was the exact same menu, by the time it got to the 4th day, i just couldnt have it. We rather go to the nearby markets.
Due to unforeseen circumstances, we had to extend our stay in Cusco for another 3 nights, despite being unhappy with the race discrimination and breakfast, we still chose to extend with Casa Andina as we felt it was too much of a hassle to find a new hotel. We then paid the hotel immediately at the rate of $75 USD/night.
That is when the true terror begins.
The 5th day, when we returned from an outing, a male receptionist with glasses approached us furiously and accused us of cheating them infront of all the hotel guests at the lobby.
It was really interesting that we made payment directly at the receiption with a credit card and that they made a mistake charging us in soles rather than usd$ but instead of apologizing for the inconvenience they have caused us, they can turn around and accuse my friend and i of cheating them. We honestly did not realized that we were being undercharged and immediately paid the difference but since then, they treated us indifferently as if we were freeloaders at the hotel.
Our rooms were not cleaned properly, when the toilet papers were empty, it was not replenished. At the lobby we were given weird stares by the receptionists, doorman and porter. They treated us as if we didnt exists.
On the last day, we were charged 15 soles for a 4 minute local call. We just couldnt wait to get the hell out of Casa Andina, we checked out the 1st thing in the morning even though our flight is at a much later time. I would have given this hotel 0 star if i could. This is truly the most disgustingly unprofessional, racists hotel i ever stayed in
star Momo Lala
This is a basic tourist hotel and their rates are expensive for what is offered. Do not pay/buy their breakfast, it is the worst I have had in all of my years of travel. Whoever the chef is they have simpy no imagination in using the leftovers from the previous nights dinner. The staff however are friendly
starstar Padraig Delaney
Great standard hotel.... may b a few steps to navigate on different floors.... staff excellent...location is excellent.... always coco tea available in lobby.... rooms cosy standard, but all you will need... breakfast room can be busy and has a pillar stuck right by buffet which is a nuisance...food good...
starstarstarstar Gwen Jones
Excelente ubicación, personal muy atento y amable. Limpieza impecable y desayuno abundante.
starstarstarstar Joanna Mena
Es una hotel muy agradable, con una excelente ubicación en el corazón de Cuzco.
starstarstarstarstar Enrique Baez
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