“The online profile is entirely misleading! The room and public areas look nothing like the photos. The rooms are old, dirty, and not maintained. The room keys wouldn’t operate the elevator or the room itself. Maintenance had to let us in twice. No one wears a uniform so you don’t even know who works there and who doesn’t. We just assume the guy offering to let us in our room worked there. The front desk had one person working on what could have been pajamas with ten people in line at a time. The check in process was daunting. The procedure was questionable. Scanning and swiping my card repeatedly without telling me what exactly it was for then taking my credit card and drivers license to make photo copies. When asked why they needed a copy of all of the contents of my credit card number she mumbled something about lots of places doing it. I had to ask for a receipt so I could make sure I know what’s being charged to my card since she clicked all of the prompts while running my card on the keypad herself. The amounts on the receipt are less than what my credit card holds currently are so that’s something in need to monitor. Not only did the room look nothing like the photos, we were also only given three tiny pillows for a king sized bed. Half the bathroom lights were out and the room actually smelled like B.O. Really regretted not sucking it up and paying more for a much nicer and closer hotel because it didn’t even save much money to stay in this much of a dump!”

“The pictures did not fit what this place looked like. The carpets were either not cleaned or horribly stained. The entire building had a "run down" appearance. When dropped off by our Uber driver he asked if we were sure we wanted to get out because "this is a bad part of town". The door to the lobby was locked (it was 2 am) and we had to be let in by security. We saw no sign to state the name of the hotel. The staff was very nice though. The room was "clean" (Again very old carpet). The bed appeared new. Very comfortable. The hair dryer was melted. I did not attempt to use it.”