The 5-star NH Ciudad de Santiago Hotel offers comfort and convenience whether you're on business or holiday in Santiago. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, babysitting are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, air conditioning, heating, desk, mini bar. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, sauna, indoor pool, massage. No matter what your reasons are for visiting Santiago, NH Ciudad de Santiago Hotel will make you feel instantly at home.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Very spacious room, clean, good bed quality, people very nice. The big problem is the food : little quantity and bad quality for a high price. I'm in a full breakfast, lunch and dinner formula because of quarantine and all 3 formula has been really bad. It's a pity to offer such bad food quality”
— Matton Maxime
“The hotel is very old and the rooms never ever painted for at least 10 years. The crew is helpful but it is not compensating the flaws of the room.
The food service during the quarantina is not sufficient and also extras a little expensine. If you have an other option for quarantina, go for it.”
— Erdem Beller
Customers review
Overall Very Good, 4
Value 3.1
Location 4.5
Cleanliness 4.2
Comfort 4.2
Neighborhood 4.4
Amenities 3.9
Condition 3.9
Recomendation 84.6%
Eric Schmidt
Mar 26, 2022
4
Close to providencia avenue, and not far from Santiago downtown, they've been on refurbishment for over two years, and projecting to be finished by the end of the year, so there's no restaurant neither pool working among other things. Regarding rooms are pretty neat, spacious and well Isolated from outer noise. good breakfast. Room service is pretty good
Check in at 15:00 , Check out at 12:00
Recommended
Paul Scotti
Jan 05, 2022
2
The hotel room is cozy in general, but there's a lot of annoying details that make the experience not so memorable. For example, if you turned off the bedside light switch, the bedside power outlet would also turn off (i.e. You can only charge your phone with the lights on). Also, the water leaks out of the shower, the furniture is stained (glass rings on wooden furniture, stains on the couch). The TV is dated, and despite having the capacity to be connected to the internet, it isn't, or just refused to work, leaving media possibilities limited to cable TV (as advertised). The minibar was empty, and room service didn't work during the night. The bed was comfy, and the room in general felt pretty spacious.
Ben Hassid
Dec 27, 2021
4
Honestly, my favorite thing about this hotel is how quiet it is. Its very soundproofed and that’s rare in Santiago. The wifi works well which is a plus. However, keep in mind that the hotel is old/dated so check everything in the room right when you get in. My first room had a weird odor and wasnt very clean and my second room didn’t have functional AC. My third room was good. The guy at the front desk was quite friendly and helped me switch rooms without problem. Lastly, the beds are quite firm/hard and not very comfortable. This isn’t my preference but it’s common in Latin America. I give this place a 3.5 but will round to 4 considering it is peaceful, has a friendly staff, and isn’t expensive.
Erdem Beller
Aug 26, 2021
2
The hotel is very old and the rooms never ever painted for at least 10 years. The crew is helpful but it is not compensating the flaws of the room.
The food service during the quarantina is not sufficient and also extras a little expensine. If you have an other option for quarantina, go for it.
Matton Maxime
Apr 04, 2021
1
Very spacious room, clean, good bed quality, people very nice. The big problem is the food : little quantity and bad quality for a high price. I'm in a full breakfast, lunch and dinner formula because of quarantine and all 3 formula has been really bad. It's a pity to offer such bad food quality
Francisco201014
Traditional hotel in the neighborhood of Providencia ... there is no more swimming pool
4
Large rooms (we stayed in a double, but with only one bathroom). Excellent breakfast (lots of variety). I am just sorry that you no longer have the nice pool (there are photos on the website with...
PlanetToGo
Typical NH Style Hotel
4
This hotel is a typical hotel chain hotel. Same standard in every country of the world. Very classic with the Service you expect. So if you are looking for a Sympathic Chilean Style hotel, this is...
dermo2017
A great experience to be repeated soon
5
We stayed for over a week in this lovely, friendly and hospitable hotel which is well situated for the metro and with an outstanding Peruvian restaurant a two-minute walk away. The staff were lovely...
nadpekelis
Excellent
5
Simply Excellent.
Great staff.
Nice rooms.
Covid-19 Protocols were great.
Cleaning service was outstanding.
Breakfast in the room beatifull presented.
Good location.
WiFi was fast.
Nothing to...
TanDi09
Comfortable suites and good location
4
We had 3 nights in December, one of them was on Friday when there were regular protests in Santiago, that were very close to the hotel. But on the other morning everything was calm and did not...
hteo531
Avoid if you have allergies or asthma!
3
We stayed in December 3 nights and in January another one. The hotel is very close to Plaza Italia where protests take place, so the air is some evenings smelling of the gas the police uses.
All the...
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