This 5-star hotel is located in Cali Colombia next to the Holguines Trade Center and offers a 24-hour business centre free WiFi and free parking. The hotel features an outdoor pool and a Spa. Rooms at NH Royal Cali have large windows and modern art on the walls. Each is equipped with an LCD TV and a work desk. Colombian and international specialties are served at NH Royal Cali hotel’s main restaurant. A barbecue restaurant and room service are also available. Guests can workout in NH Royal Cali's gym or schedule a massage. Tour desk staff can arrange a trip to Farallones de Cali National Park which is 10 km away. Centro Comercial Jardin Plaza is less than 1 km from the hotel. NH Royal Cali Hotel is just 15 minutes’ drive from downtown Cali.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Great accommodating staff! Very attentive to needs. Rooms are outdated, but not expensive place to stay. Nice pool view from the junior suite.
Breakfast was just fruit, they can make eggs however you want! Fruit was fresh to say the least!
Room service was a plus , I asked for something that wasn’t on the menu and they made it fresh.
Overall ALL STAFF WERE very nice and provided great customer service.”
— Dana Mosley
“The hotel was very accommodating. Our bed was super hard the first day, when we chatted with customer service and they brought a softener for the mattress which worked just fine. Our wifi was very low since we were in the last room, they brought a device to give us wifi. No matter what the issue was, they were amazing. The food in the restaurant was unbelievable, it tasted delicious. The breakfast buffet wasn't self-serve for obvious reasons but the food and the waiters were amazing.”
— Antonio Clavijo
Customers review
Overall Very Good, 4.1
Value 3.9
Location 4.2
Cleanliness 4.4
Comfort 4.2
Neighborhood 4.3
Amenities 4.2
Condition 4
Quality 4.5
Recomendation 80%
Jesper Andersson
Mar 19, 2022
5
All the staff members I came across at this hotel were incredibly friendly and helpful. It was by far the most welcoming and pleasant of the NH hotels I stayed at in Colombia.
The hotel is located in a wealthy part in the south of the city. There are some shopping malls around, but most sights are quite far away (although taxis and Uber are very affordable). It has a nice pool and plenty of seats and loungers to enjoy the sunshine. The gym isn't well equipped.
The rooms are large and the beds really comfortable. The decor is dated. Good water pressure and plenty of hot water at all times.
Breakfast has a good selection and an egg station for made to order egg dishes.
Larry Vigil
Mar 14, 2022
5
We stayed here for a week. The location is great, the hotel is excellent and the staff is very friendly and attentive. We highly recommend.
Lu Sousal
Jan 28, 2022
4
Lindo lugar, ótima piscina, café da manhã e staff muito bons.
Andréa Sampaio
Jan 28, 2022
5
Hotel muito agradável e confortável.
Renato Cossi
Jan 28, 2022
3
O hotel é legal, boas instalações, staff muito gentil. Os quartos são simples e estão um pouco detonados.
Parnaz Imani
Jan 28, 2022
5
Excelentes instalações, tanto para quem o usa para reuniões, capacitações, assim como, em férias.. com piscina, sauna turca, café da manhã super completo. Adorei frutas e sucos regionais, tudo de bom para turistas. Além de excelente localização: shopping/mall, casa de câmbio e supermercado por perto. Fácil acesso para se deslocar até região de Cauca, onde em breve 2018 será inaugurada a Casa de Adoração Bahá'í em Norte de Cauca, aberto a todos. Super Aprovado.
Luiz Roberto Filho
Jan 28, 2022
3
Atendimento pessimo precisa melhorar muito
Ricardo Dias Michelon
Jan 28, 2022
4
Ótimo lugar. Quartos amplos. Boa piscina
Karina Bortoli
Jan 28, 2022
5
Atendimentos excelentepessoas amorosas e educadas . Alegres..estrutura do hotel ótima.
Damaris Harrison
Jan 25, 2022
4
Staff was nice and the hotel was relatively clean. The food wasn't that good but the waiters and bartenders were great.
Gamby Inc
Jan 21, 2022
2
Up by 7AM. Very loud construction. And wifi connection is not good.
Andres Valderrama
Jan 07, 2022
5
El 30 de Dic celebramos de manera íntima y familiar nuestro Matrimonio y Alexis nos brindo no solo un excelente servicio sino también su calidez y amabilidad!! Nunca lo olvidaremos!!
María Pascuala Rivera Ortiz
Jan 07, 2022
5
Muy buen hotel, excelente servicio, fue muy agradable la cena de fin de año , muy alegre , muy bien atendidos , es la tercera ocasión que asistimos con la familia. Gracias
Alejo!!! Sekiryuutei
Dec 31, 2021
5
Está muy bueno, dan buen servicio los empleados, las habitaciones son bonitas y cómodas, es seguro. Y el jacuzzi es muy bueno.
Hector Julian Toro Orozco
Dec 28, 2021
2
Mal servicio, la habitación el aire era más el ruido que lo que enfría, la TV no funcionaba, y solicitamos servicio y no arreglaron, además se quedó un reloj y no lo devolvieron (esto seguro personal, no culpo el hotel, pero si deben poner mas atención al personal, fue un reloj costoso). La verdad si quedamos muy decepcionados
Kiara Southerland
Dec 18, 2021
4
My family and I absolutely enjoyed our stay at NH Cali Royal. The staff are very friendly and helpful. Their food was amazing. Cleaning in our rooms could’ve been better but other than that everything else was great and we will definitely be staying here when we visit Cali.
Katherine Campo
Nov 28, 2021
5
Súper recomendado, mi familia y yo pasamos una estadía muy agradable! Bonifacio es la gran estrella del hotel, con su amabilidad y servicio no deja una gran experiencia! Gracias igualmente a Margarita y su desayuno perfecto, Laura y Denis por su amabilidad! Mil gracias y hasta muy pronto
Andreas Achenbach
Nov 23, 2021
5
Perfect Service, Clean rooms, affordable price and superfriendly staff
Camaleonico Placas
Sep 28, 2021
1
Las instalaciones son antiguas el servicio es súper lento no están pendientes del usuario. Los precios son super altos para la calidad y el estado del lugar, una cerveza 17.000 pesos... Que te lleven el desayuno a las habitación 40.000 por persona me parece un descaro. En ningún nh de Bogotá manejan eso ni siquiera en el Hilton o en el clikclak que son hoteles 5 estrellas .
Mónica Lizeth Rodríguez Monroy
Sep 28, 2021
5
La amabilidad de todos sus colaboradores, la gerente está atenta a todo y dispuesta a contribuir que la estancia sea placentera y se ajuste a las expectativas del huésped. Es un hotel maravilloso, y los servicios excelentes.
Ericka Paredes
Aug 28, 2021
5
Fuí a desayunar hoy, fue un desayuno tipo buffet con todo los protocolos de bioseguridad que se requieren,el desayuno delicioso y recomendado, el restaurante es al aire libre y muy bonito, y el hotel en general esmuy bonito, pero lo que más llama la atención es la amabilidad de las personas que nos atendieron hoy durante el desayuno. Una linda experiencia! Seguro volveré pronto. ☀️👍
Orlando Acevedo
Aug 18, 2021
5
This hotel feels more like family and a home than a regular hotel. Everybody is extremely nice and they make sure you feel happy all the time. I wouldn't go anywhere else
Scott Lake
Jul 28, 2021
5
Hello, I had the best experience in Cali, Colombia. Not only was the rooms nice and clean the staff was very professional and sincerely kind. I will stay at NH Cali Royal on my next visit. There are some key people I would like to give extra Thanks too. Daniel - Front Desk attendant He was extremely helpful with my visit and very professional. The following staff was VERY polite, pleasant and eager to assist me even with my broken Spanish.. Oscar R. - Attendant Manager Bonifacio B.- Attendant Manager Carolina - Staff AttendantI hope to see you all again!
Antonio Clavijo
Jul 28, 2021
5
The hotel was very accommodating. Our bed was super hard the first day, when we chatted with customer service and they brought a softener for the mattress which worked just fine. Our wifi was very low since we were in the last room, they brought a device to give us wifi. No matter what the issue was, they were amazing. The food in the restaurant was unbelievable, it tasted delicious. The breakfast buffet wasn't self-serve for obvious reasons but the food and the waiters were amazing.
Scott Lake
Jul 01, 2021
5
Hello,
I had the best experience in Cali, Colombia. Not only was the rooms nice and clean the staff was very professional and sincerely kind. I will stay at NH Cali Royal on my next visit. There are some key people I would like to give extra Thanks too.
Daniel - Front Desk attendant
He was extremely helpful with my visit and very professional.
The following staff was VERY polite, pleasant and eager to assist me even with my broken Spanish..
Oscar R. - Attendant Manager
Bonifacio B. - Attendant Manager
Carolina - Staff Attendant
I hope to see you all again!
Dana Mosley
Jun 06, 2021
3
Great accommodating staff! Very attentive to needs. Rooms are outdated, but not expensive place to stay. Nice pool view from the junior suite.
Breakfast was just fruit, they can make eggs however you want! Fruit was fresh to say the least!
Room service was a plus , I asked for something that wasn’t on the menu and they made it fresh.
Overall ALL STAFF WERE very nice and provided great customer service.
Carlos Alberto Silva
Jan 28, 2021
5
Hotel muito bom,atendimento ótimo e o restaurante sem palavras para descrever...recomendo para quem visitar a cidade de Cali na Colômbia.
KingVeritas
Amazing hotel and even more amazing staff!!! Highly recommended!
5
Amazing hotel and even more amazing staff (Jazmin was great)!!! I stayed December 27th-29th. I had Jazmin as my waitress for breakfast the morning of 28th she she was amazing. She is the best...
W Patrick M
Cali, Colombia
4
Great staff and out of theor way to be friendly. They are updating the hotel but great location and they continue to update hotel. Mall is short walk from hotel if you care to shop. This is a very...
The NH is probably the best choice for a quality hotel in the South end of Cali. The location is excellent, including quick access to three shopping centers. The NH may be a little older, but it is...
tomasaliny
Customer service - excellence
4
Jaime is the best. Luigi is excellent. Fernando outstanding restaurant service. Elizabeth room service extraordinary. Thank you guys so so much for making me feel at home! Always ready to serve...
Mario T
A pleasant surprise in Cali
5
We did not know much about this hotel other than a few reviews. But what a pleasant surprise was our stay there. The location is really good, close to the shopping centers and many restaurants, the...
tomasaliny
Like at home
4
ALEJANDRO & Juan Manuel: the best front desk service EVER. Alejandro is amazing! The guys from the pool area, bar and restaurant made our experience beautiful & unforgettable. The personnel from the...
