We have a premier Back Bay location, surrounded by shopping, dining and entertainment. Boston Common and the Public Garden are steps away from us, while Beacon Hill and the Theater District are within a half-mile. As one of Boston’s most historic hotels, we are rooted in community and committed to growing the people and places that make our city thrive. Hilton Boston Park Plaza is conveniently located in the popular Boston City Center area. Featuring a complete list of amenities guests will find their stay at the property a comfortable one. 24-hour front desk facilities for disabled guests luggage storage Wi-Fi in public areas valet parking are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities including fitness center. A welcoming atmosphere and excellent service are what you can expect during your stay at Hilton Boston Park Plaza.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Stayed here in early May with family and shared a single room with two double beds. The front desk noted that it would be an additional $100 per night to get a room with two queen size beds, although at that point in time, they were running a promotion where it would be $50 per night. We booked the hotel through RCI and stayed for 3 nights. The beds were comfortable enough, but the walls were very thin. It was hard to fall asleep at night as peoples voices (and yelling) carried.
You need a key card to go up the elevators. There’s a key drop box in the lobby. The restaurant and bar at night seemed popping. The gym is the Lynx fitness club and hotel guests can use it (located in the basement). Standard toiletries/amenities provided in the rooms.
Service-wise, no one picked up the phone after we tried calling multiple times, as there was an issue with our TV. At check-in, the employee was fine, if a bit impersonal. No one at concierge offered to help with our bags. There’s valet parking available or a cheaper garage with no in-and-out privileges a couple block from the hotel.
Overall, the location was convenient for touristy stuff, but I would plan on bringing ear plugs in order for you to be able to rest at night.”
— Shanelle S
“Excelente ubicación para conocer Boston. Cerca de todo. Recomiendo”
— Maria Betti
Customers review
Overall Very Good, 4.1
Location 4
Cleanliness 4.4
Comfort 4.1
Neighborhood 4.7
Amenities 4.1
Condition 4.2
Recomendation 84.6%
João Narciso
May 15, 2022
4
Boa localização, alguns quartos pequenos mas confortáveis, wifi gratuito fichas USB disponíveis no quarto, chromecast instalado nos televisores permitindo visualizar por exemplo Netflix que tenhamos no nosso dispositivo, staff simpático
Fernando Moraes
May 15, 2022
5
Hotel excelente, bom atendimento, excelente localização (inclusive para quem for usar o excelente sistema de metrô de Boston). O quarto oferece todo o conforto de um bom hotel. Tudo muito limpo, cama confortável, máquina de café, uma excelente vista para o parque e embaixo do hotel você encontra vários bares e restaurantes muito bons. Também é excelente para quem vai fazer negócios pois ele está situado em um centro comercial de Boston.
Ks
May 15, 2022
4
Estou dando 4 estrelas pq ainda estou surpresa com o tamanho do banheiro no quarto 🤔 Um quarto gigantesco e o banheiro mal cabe vc lá dentro! 😒 Toma banho e vira um Rio! 😔 Porém o hotel é muito bem localizado! Os funcionários são 10!
Marcelo Herzog Jr.
May 15, 2022
5
Excelente hotel, ótimo atendimento, os quartos são limpos, possuem ferro de passar, bom entretenimento, cofre e ótimo lugar para trabalho. A localização é excepcional.
Shanelle S
May 14, 2022
3
Stayed here in early May with family and shared a single room with two double beds. The front desk noted that it would be an additional $100 per night to get a room with two queen size beds, although at that point in time, they were running a promotion where it would be $50 per night. We booked the hotel through RCI and stayed for 3 nights. The beds were comfortable enough, but the walls were very thin. It was hard to fall asleep at night as peoples voices (and yelling) carried.
You need a key card to go up the elevators. There’s a key drop box in the lobby. The restaurant and bar at night seemed popping. The gym is the Lynx fitness club and hotel guests can use it (located in the basement). Standard toiletries/amenities provided in the rooms.
Service-wise, no one picked up the phone after we tried calling multiple times, as there was an issue with our TV. At check-in, the employee was fine, if a bit impersonal. No one at concierge offered to help with our bags. There’s valet parking available or a cheaper garage with no in-and-out privileges a couple block from the hotel.
Overall, the location was convenient for touristy stuff, but I would plan on bringing ear plugs in order for you to be able to rest at night.
Sontisha Sykes
May 08, 2022
4
Nice hotel. Older building but seems like it has been renovated to stay relevant with the times. Rooms were spacious but the bathrooms were pretty small. Rooms were clean and maintained well. I was there for a conference and the ballrooms, merging rooms were great spaces for at all the people who attended. The food was great considering all the food allergies and special requests (vegan, vegetarian, gluten, etc). I eat everything and I didn’t find myself complaining about the food options. I love the omelet station and bacon served on the last day! Can’t go wrong with bacon! They had meat options such as chicken and beef which was nice for those who don’t have any food restrictions. Starbucks is on-site which was nice too as their coffee and tea options weren’t the best tasting. If I’m ever in the Boston area I’d stay here again even with the prices being higher than other surrounding hotels.
Linda L
Apr 15, 2022
3
Location is great. Staff are friendly and kind which makes a great experience. Lobby was kept cleanly and lounge in the center was fantastic. The reason for a 3 star is that for a superior queen room, it was quite small. There is no ventilation in the room or bathroom so it stayed muggy throughout. The bathroom was even smaller than one would imagine. The toilet was really old as well. Other family members of ours stayed here as well in a one bedroom suite and complained about the sour smell which they believe is coming from the old carpets. If any of that doesn’t bother you then it is a good place to stay.
Jose Ramon Serra Santamaria
Apr 15, 2022
4
Un buen hotel. Buenos servicios y cómodas las habitaciones. Quizás es un poco excesivo que cobran por el wifi en las habitaciones y también por el gimnasio.El precio es elevado, pero acorde al nivel de vida de Boston.
Maria Betti
Apr 15, 2022
5
Excelente ubicación para conocer Boston. Cerca de todo. Recomiendo
April Bannerman
Mar 21, 2022
5
I haven’t stayed yet but I wanted to shout out the great service I had calling to book. I was booking on behalf of team members at my company and Jenny was a fantastic help! She was cheerful and helped me make sure all of the individual requests were taken care of for me. My team is excited for their stay! Thanks Jenny!
Cat Cat
Feb 28, 2022
5
Went here for a furry convention just last week, the lobby is beautiful. The rooms are great. And they have deep bathtubs which is a big plus. There's a wonderful sitting area to the left of the entrance that was great. Truly just a fantastic place. I highly recommend if you have the money :3 (last pic I added to this of the no parking sign being tagged is something i think, if you go, you should take a picture of. It's like a souvenir.)
Raya Soffer
Feb 24, 2022
5
Such a pretty hotel. The room was perfect for our stay. Very clean and bright. Concierge was friendly as were the front desk staff. The hotel was pretty centrally located. Close to Boston Commons. 15 minute walk to Prudential Center in one direction, 25 min to Quincy market in the other. Will definitely stay here again next time!
C. Baechler
Feb 15, 2022
5
The lobby was beautiful and cozy. Very convenient to have a Starbucks inside the hotel. Having complementary bottles of water was a nice touch. The room was impecable and nice and modern. The bathroom was small but clean and modern. Service was great. Walls a little thin and I had an annoying neighbor but I called the front desk and they sent someone within 10 minutes to fix the issue. Location was perfect. I was also able to check in early and check out late without an extra charge. I will be definitely going back.
Dallas Ismyteam
Feb 15, 2022
5
Yes. The bathrooms are small.. SO what.. Best hotel that I have stayed at in years! Nothing fancy and definitely not a historic vibe. It was CLEANand the service was great! Location was great! The only problem that we encountered were neighbors who were smoking - management took care of it immediately.
Joao Sa-chaves
Jan 15, 2022
5
Muito central, staff muito profissional, ginásio Top
Thuy-Linh Phan
Jan 15, 2022
4
Stayed here with my boyfriend this past weekend. It was within walking distance from the show we were going to. The valet service was great, the decor and atmosphere is beautiful; there was a beautiful gingerbread house model of the hotel in the lobby. The rooms were clean, but our bed was a little broken/creaky, otherwise it was a good place to stay
Debu Tante
Jan 15, 2022
5
I have stayed at this hotel multiple times and love it more each time I stay. This visit i got to introduce my boyfriend to the Park Plaza. We had a wonderful stay. Special thank you to Alex from St. Louis at the front desk who upgraded our room to a wonderful spot right next to the Presidential Suite. It was private, quiet and so much larger than a regular room. We loved it. Brunch in the hotel was great. We also had Starbucks breakfast by the fireplace one day. Wonderful location for walking even in the winter. Valet service was quick and excellent. We'll be back Park Plaza! Thank you!
Cristina Feijão
Dec 15, 2021
4
Bom quarto. Frigorífico não funcionava. WC muito pequeno. Bom pequeno almoço.
Dino Cane
Dec 15, 2021
5
Excelente localização para percorrer a cidade a pé. Óptimaa condições e um ginásio espectacular.
Gabriel Bechara Filho
May 15, 2021
4
Hotel bem agradável no centro de Boston. Bom restaurante e quartos confortáveis. Tem uma estação de metro logo perto. E o metro de Boston é bem divertido. Transporte perto para o museu top de Boston e taxi não muito longe para os museus da universidade. Valeu a pena. voltaria novamente.
Ivana Marini
May 15, 2020
5
Había reservado una habitación “cozy”. Es realmente pequeñísima. Pero por las 2 noches que pase estuvo bien. En las habitación había cafetera, cafe y leche. El hotel es impresionante, super elegante, limpio y cómodo. El personal también se comporto de 10.
Manuela Rodriguez Palazuelo
May 15, 2020
3
Hay habitaciones por renovar. Armario ropero sin puerta. Bañera vieja y la puerta del baño con mala conservación. En los pasillos la moqueta tiene zonas oscuras en la entrada de las habitaciones lo que da mal aspecto. Camas cómodas y la limpieza de la ropa y el baño es excelente.
Sergio Sanz
May 15, 2020
3
Es un buen hotel, pero las habitaciones son muy pequeñas. Las vistas son a un patio interior. El desayuno no está mal, pero es un poco extraño hacerlo en el lobby del hotel. La localización es perfecta, al lado del Common Park y muy cerca de la Esplanade del río Charles. Es recomendable sabiendo las limitaciones que tiene.
Jaume Sanchis Batlle
May 15, 2020
3
Habitaciones pequeñas. El baño era súper pequeño, sin ningún enchufe y con una ducha ridícula. Al ducharte tienes que ir con mucho cuidado para no llenar todo el suelo de agua. La cama por lo contrario era muy cómoda y confortable Buena ubicación.
Gony2000
May 15, 2019
4
Gran hotel . Muy bien situado. Cómo la mayoría de los americanos ... A mi gusto el servicio no es tan amable. Es eficiente.También habitaciones buenas aunque en algunos casos muy pequeñas. USB para cargar aparatos y buenas TV. El desayuno buffet estándar , con buena fruta. Y el gimnasio espectacular. De lo mejor que encontrar en un hotel o en general. Un lobby muy bonito.
Jorge Serrano Crucé
May 15, 2018
4
El hotel se nota que ha vivido tiempos mejores, las habitaciones son correctas pero no espectaculares. El gimnasio es lo mejor del hotel, es muy completo. El desayuno entre semana no es buffett y los camareros son extremadamente lentos. Como anecdota, la calefaccion no funcionaba en la habitacion, menos mal que no helaba en la calle. Definitivamente le hace falta un repaso.
Marnee P
Perfect!
5
Can't say enough about the service, location, comfort, and staff at the Boston Park Plaza. My husband and I were there for a quick getaway and we had the most wonderful time. Our room was terrific...
geo1437211
Extremely helpful staff
4
I had a speaking engagement at the state house the other day so rather than driving in the morning of...we decided to stay over the night before and we found a great deal to get a room here for $100...
fcm103
Great location!
4
I love staying at the Park Plaza when I travel to Boston. The location can't be beat....only one block from a Green Line T stop, and easy walking distance from numerous attractions....Boston Common...
Tour46418316493
Thank you Alex D
5
Alex D was the best! He made our stay extremely special, was very knowledgeable about the hotel and rooms. He went above and beyond to make sure we were happy with our visit! If you walk up to the...
Jtc2016
Back again -- Still my favorite spot in Boston!
5
Last minute decision to travel to Boston. I arrived at the front desk, and, somehow, I hadn't remembered to hit the send button when I made my reservation as I boarded my plane from Chicago.
Alex D...
Explorer803695
No customer service, poor value for money below expectations
2
From the time we checked in by the most unenthusiastic receptionist, our experience was terrible. The receptionist seemed irritated at any questions and made you feel that any request was an...
Lindie G
Lovely
5
Glorious hotel. Incredible food! Both the food that was provided for the event as well as in the lobby restaurant. Really great that food allergies were handled with ease. Spacious room. Lovely...
adamdzwright2
Watch out for the rip-off destination charge
1
Watch out for the $35 daily destination charge or fee for the privilege of using wifi. They didn't even have the grace to tell me about it at check in. This is such a dodgy practice, solely to make...
vickyrN6145ZG
Festive Family Fun
5
Wonderful way to kick-off the holiday season! My husband and I came to Boston with our sons to visit our family for Thanksgiving. The hotel was beautifully decorated for the winter holidays in the...
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