Barceló Royal Beach
8240 Sunny Beach, Black Sea, Sunny Beach, NA 8240, Bulgaria
Rating
3.8
Travelers Choice
2021
Price Level
$$
Rooms
304
Pets
No
19
Dec
Barceló Royal Beach, Sunny Beach
Barceló Royal Beach
The Barceló Royal Beach (5-star) hotel is located in the heart of the Sunny Beach Resort tourist complex, in Bulgaria. Just a few steps away is the Black Sea with its exquisite and extensive fine sand beaches, like a gift from the gods to this beautiful country. With a privileged location, the hotel is well connected to all points of interest in the area and the Burgas airport, which is just 18 miles away.
Price & Availability
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Overall
Good
3.8
118 reviews
5
669
4
388
3
200
2
103
1
87
Customers Review
Value 4
Location 4.3
Cleanliness 3.8
Comfort 3.8
Neighborhood 4.2
Amenities 3.7
Condition 3.7
Quality 5
Recomendation 77.8%
“Un hotel bien cuidado. Piscinas frescas, una cubierta, gimnasio, saunas y agradables bares y restaurantes crean un lugar maravilloso para relajarse. La gran ventaja es la playa a 100 metros del hotel. Yo recomendaria.”
— Krzysztof Hp
“Hotel looks nice and is much quieter than those that surround it which is great at night. You get little noise from the beach or pubs and bars.Male Pool bar staff are obnoxious, especially to women. Half way through the holiday the halved the glad size of the cocktails then advised my friend to get her husbands permission of she wanted a bigger glass. One in particular would be condescending then talk to the two others in Bulgarian and laugh then turn back to you and continue where he left off.Apartments are dated with loose floor tiles that will take your toes off. Door frames attached back on with white tac. Windows in the bedroom that don't tilt, only swing open with no safety latch and are at thigh height. Being 6 floors up it is an easy fall for adult or child. Safety mesh on the balcony was not attached, hanging on by a thread with the whole Bannister into the wall able to move.Feature pillow cases had red stains (wonder what kind) but when raised as a concern to the rep, like everything else on this list, it was ignored.Being self catering, your fridge and freezer are kind of important to making your holiday enjoyable. Unfortunately the latch on the freezer door was missing. Again this was never fixed meaning anything you put in the freezer would melt/defrost if left for more than a day.Wall sockets were more floating sockets as two in the room had holes in the wall bigger than them, making them able to move around.We had friends in half board which worked out cheaper than us and the rooms were above reception (they have the fancy patterned fascia on the balcony). These are much nicer and have clearly been refurbished as stated by the hotel (no matter what Mira from Jet2 tells you).Reception staff tried to be helpful but their messages appear to fall off deaf ears when it comes to the rest of the team. Our friends had their anniversary whilst we were there. I asked for a bucket with ice as I had my own bottle. Instead the offered a bottle of champagne sent to the room. As predicted, nothing arrived. When highlighted to reception the phoned to have bottle sent straight away so we wait in the room drinking and snacking watching the sun go down. The door goes and we are handed a bucket with ice... No champagne. Suppose it's the thought that counts.All inclusive or not at all for this hotel, especially if you have kids as you'll likely have to go a wander out the hotel with them. You'll also get better rooms, better drinks and food that going by our friends in half board was quite good.”
— Andrew Murdoch
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