Pier House Resort & Spa
One Duval Street, Near Mallory Square, Key West, FL 33040, United States
Rating
4.5
Certificate of Excellence
2018
Price Level
$$$$
Rooms
142
Pets
Yes
from $ 4,478.15
21
Dec
Pier House Resort & Spa, Key West
Pier House Resort & Spa
Ideally set on a private beach in Key West's Old Town Pier House Resort & Spa offers a full-service spa instant beach access and on-site dining. It is 1 minutes’ walk from Duval Street entertainment district. WiFi is complimentary and every guest room features a small refrigerator rain-style showers and coffee and tea-making facilities. A flat-screen TV comes standard. Experience waterfront views from the outdoor pool or stay indoors and relax with massages and body rituals at the on-site spa. For added wellness visit the on-site fitness centre. Savor fresh seafood and classic dishes for breakfast lunch and dinner at the One Duval or sample cocktails near the seaside at Beach Bar. Two additional restaurants are on-site including quirky Chart Room Bar. Nearby adventure awaits via boat parasailing or Jet Ski. Hemingway Home and Museum is 5 minutes’ drive from Pier House Resort & Spa.
Price & Availability
Select your room
Traditional Room, 1 King Bed ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Room, 1 King Bed (Lanai) ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Junior Suite (Spa RI Shower) ·
Room Only · 1 Double Sofa Bed and 1 King Bed
Member’s exclusive price
Non Refundable
Double Classic King Bed ·
Room Only
Package Rate
Cancel free of charge before Wed, 4 Dec 2024
Junior Suite (Pure Wellness) ·
Room Only · 1 Double Sofa Bed and 1 King Bed
Member’s exclusive price
Non Refundable
Traditional Room, 1 King Bed ·
Bed & Breakfast for 2 Guests · 1 King Bed
Member’s exclusive price
Non Refundable
Double King Size Bed ·
Room Only
Package Rate
Cancel free of charge before Wed, 4 Dec 2024
Junior Suite King Size Bed ·
Room Only
Package Rate
Cancel free of charge before Wed, 4 Dec 2024
Lanai King ·
Room Only
Cancel free of charge before Wed, 27 Nov 2024
Room, 1 King Bed (Lanai) ·
Bed & Breakfast for 2 Guests · 1 King Bed
Member’s exclusive price
Non Refundable
Junior Suite (Spa RI Shower) ·
Bed & Breakfast for 2 Guests · 1 Double Sofa Bed and 1 King Bed
Member’s exclusive price
Non Refundable
Pure Wellness Spa Junior Suite ·
Room Only
Cancel free of charge before Wed, 27 Nov 2024
Junior Suite (Pure Wellness) ·
Bed & Breakfast for 2 Guests · 1 Double Sofa Bed and 1 King Bed
Member’s exclusive price
Non Refundable
Double Classic King Bed ·
Bed & Breakfast for 2 Guests
Package Rate
Cancel free of charge before Wed, 4 Dec 2024
Lanai King ·
Room Only - No meal plan
Spa Jr. Suite Roll-In Shower ·
Room Only - No meal plan
Pure Wellness Spa Junior Suite ·
Room Only - No meal plan
Room, 1 King Bed, Oceanfront (RI Shower) ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Room, 1 King Bed, Oceanfront ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Oceanfront King ·
Room Only
Cancel free of charge before Wed, 27 Nov 2024
Oceanfront King ·
Room Only - No meal plan
Oceanfront King Roll-In Shower ·
Room Only - No meal plan
Traditional King ·
Room Only - No meal plan
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
948 reviews
5
1990
4
638
3
219
2
102
1
118
Customers Review
Location 5
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.8
Amenities 4.4
Condition 4.5
Recomendation 83.7%
“Was so excited after reading a lot of reviews. When I reserved a room here it was to come with balcony the pics on there site made it look so pretty well not so much!!!! Our first room oh it had two really neat doors to go out to which we thought a balcony well no it was a ledge a very short ledge!!! And condensation was running down the walls from the vent. So made a complaint and the next day they moved us to a different room. Needless to say we went to go eat and was told they would move us around noon 1o’clock nope we get back and was told they done moved us thank god we went and check the other room they didn’t get half our stuff!!! After being told they moved all our stuff!!!! Now to the second room with so called balcony!!! This is what it looks like!!! The rooms are nice nothing to brag about nothing special we did enjoy the small beach they have and the girl waiting on us at the beach was great!!! But there has to be a better place to stay for the money we spent!!! So disappointed and I really wanted this to be a special wonderful place for me And my boyfriend to spend our first vacation.”
— Pam Spencer
“We spent 4 nights of our Florida Keys Honeymoon at the Pier House. While there, we had to deal with a tropical storm so 2 days prior to our departure date, I contacted the front desk and advised them that we’d be checking out 1 night early. I was told that they would refund the last night less $100 fee. I was fine with that. However, when we checked out, the bill was for all 4 nights and failed to deduct either the first night’s deposit which was paid 3 months earlier or the last night, less the $100 fee. I questioned the front desk clerk but she was clueless. I asked for the manager but was informed that he was not on the property, but that they would take care of the issue. Well, they never did, so I disputed the issue with my credit card company. I attempted on numerous occasions to contact the hotel without success. The hotel then blatantly lied to the credit card company.
I’ve been around the travel business the better part of 50 years in different capacities but have never been treated as poorly by a hotel. I would not recommend the Pier House Resort to anyone, especially our Travel Agency clients.”
— Rick Brown
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