“Muito bom. Atendimento esmerado, atencioso, cordial. A localização do hotel é privilegiada, pois está a 300 metros da porta principal da cidade amuralhada, muito boa para andar, na Calle 7 onde pode ser feito câmbio seguro e justo. Muito próximo do centro velho onde pode-se jantar no "Di Silvio", pastas e pizzas excelente com preços razoáveis.”

“I just spent a week in Cartagena at the formally named Allure Chocolat hotel, but now rebranded as Arsenal Hotel.New name, same excellent service.The Arsenal Hotel is located in the popular and vibrant Getsemani area of Cartagena.A short walk to the Clock Tower and Walled City and more restaurants, bars, clubs and shipping than anyone can handle.When it comes to location, Arsenal Hotel is perfectly located.The hotel has a rooftop bar and pool deck with beautiful views of the bay.I spent time at the pool daily, enjoying beers and good food from their poolside menu.Try the chicken wings or mini burgers. The bartenders on duty made sure a good variety of music was playing as well from American to Latin beats, always a good vibe.The breakfast restaurant, located on the first floor, offers a small variety of self-serve fruits, yogurt, breads, etc. buffet-style.It may seem like a small variety, but don’t let that fool you.You can order eggs, bacon and more from one of the wonderful restaurant servers.I ordered an omelet and side of bacon 2 days, huevos rancheros another day and Huevos Pericos a couple of times.All made to order and delicious.Excellent chef! They serve delicious Colombian coffee as well.If you are visiting from out of the country, be sure to ask at reception about scheduling your pre-flight Covid test.Alfonso was very helpful scheduling my test the day before my flight.The tester comes to the hotel and to your room to perform the test.I was charged 170,000 COP ($43) for my test.You must pay in cash.I received my results via WhatsApp in about 4 hours. During my stay I was so impressed by some of the staff I started writing down all of their names.The hotel staff here treat you like family and friends and it makes it easier to interact with them.Some spoke English very well, some the English was only enough to greet and answer basic questions, which was fine.I used the translator app on my phone a few times and that worked well.Many of the staff made such an impression on me and helped enhance my time at the hotel that I would like to mention them all now.A special thank you to excellent reception and management staff Alfonso and Jesús.These guys always ready to answer questions and help with any topic with a positive and energetic attitude.Next, I would like to thank the beautiful and friendly bartenders Rosa María and Luz Marína.I looked forward to seeing them each day and enjoying their fun personalities by the pool (also in the breakfast restaurant in the morning).Finally, I would like to thank the very handsome men on the pool deck Juan Camilo and Jorge.Juan Camilo worked the afternoon/evening bartender shift and has a fun personality, along with an additive smile (when he lowered his mask).It was fun to hang out by the pool when he was on duty.Jorge works the pool deck keeping the area safe and clean and even though he doesn’t talk much, he was always friendly and helpful.This hotel is now my go to hotel in Cartagena and I will be back to enjoy more time with my new friends in 2022.Please keep up the amazing work Arsenal Hotel team!I look forward to seeing all of you again.”