Phone Number 3053032333
Wyndham Grand Orlando Resort Bonnet Creek
14651 Chelonia Parkway, Near Disney's Typhoon Lagoon Water Park, Orlando, FL 32821, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Rooms
400
Pets
Yes
from COP 7,420,408.51
28
Dec

Wyndham Grand Orlando Resort Bonnet Creek, Orlando

Wyndham Grand Orlando Resort Bonnet Creek

Award-winning hospitality in a spectacular setting, minutes from the magic of Disney. Experience sophisticated charm and Mediterranean-inspired comfort while exploring the world’s most renowned theme parks, championship golf courses, and exciting attractions, only minutes away. Located within the Walt Disney World® gates and surrounded by 500 pristine acres of woodlands, our idyllic AAA Four-Diamond-rated resort offers upscale amenities, stellar service, and distinctive dining in a unique lakeside setting. Our 400 spacious guest rooms and suites—some with bunk beds, private balconies, and views of Disney World—are appointed with modern conveniences tailored to both the leisure and business traveler. Come stay, play and unwind your way.

Wyndham Grand Orlando Resort Bonnet Creek

Price & Availability

Select your room

Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queens ·

Room Only · 2 Queen Beds
Stay 2 nights and save
Total
COP 7,420,408.52
Wyndham Grand Orlando Resort Bonnet Creek

Room, 1 King Bed, Accessible, Lake View (Mobility, Roll in shower) ·

Room Only · 1 King Bed
Stay 2 nights and save
Total
COP 7,567,693.45
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queens ·

Room Only · 2 Queen Beds
Stay 2 nights and save
Total
COP 7,567,693.45
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe Room, 1 King Bed, Accessible (Mobility) ·

Room Only · 1 King Bed
Stay 2 nights and save
Total
COP 7,567,693.45
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Balcony ·

Room Only · 1 King Bed and 1 Queen Sofa Bed
Stay 2 nights and save
Total
COP 7,567,693.45
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking ·

Room Only
Package Rate
Total
COP 7,806,850.76
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed With Balcony ·

Room Only
Package Rate
Total
COP 7,962,916.04
Wyndham Grand Orlando Resort Bonnet Creek

Accessible Deluxe 1 King ·

Room Only
Package Rate
Total
COP 7,962,916.04
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds ·

Room Only
Package Rate
Total
COP 7,962,916.04
Wyndham Grand Orlando Resort Bonnet Creek

Roll In Shower Accessible 1 King ·

Room Only
Package Rate
Total
COP 7,962,916.04
Wyndham Grand Orlando Resort Bonnet Creek

Room Deluxe Two Queen Beds ·

Room Only
Package Rate
Total
COP 8,013,510.10
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Balcony ·

Room Only · 1 King Bed and 1 Queen Sofa Bed
Stay 2 nights and save
Total
COP 8,274,511.20
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queens Balcony ·

Room Only · 2 Queen Beds
Stay 2 nights and save
Total
COP 8,274,511.20
Wyndham Grand Orlando Resort Bonnet Creek

Room Run Of House ·

Room Only
Package Rate
Total
COP 8,381,963.34
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed With Balcony ·

Room Only
Package Rate
Total
COP 8,709,994.88
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Bed With Balcony ·

Room Only
Package Rate
Total
COP 8,709,994.88
Wyndham Grand Orlando Resort Bonnet Creek

2 Queen Beds ·

Room Only
17% discount
Total
COP 8,908,676.95
Wyndham Grand Orlando Resort Bonnet Creek

King Bed ·

Room Only
17% discount
Total
COP 9,146,281.64
Wyndham Grand Orlando Resort Bonnet Creek

2 Queen Beds - Deluxe Room ·

Room Only
8% discount
Total
COP 9,347,908.34
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Bunk King ·

Room Only · 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed
Stay 2 nights and save
Total
COP 9,446,365.98
Wyndham Grand Orlando Resort Bonnet Creek

2 Queen Beds - Executive Room ·

Room Only
8% discount
Total
COP 9,533,794.66
Wyndham Grand Orlando Resort Bonnet Creek

1 King Bed - Accessible Deluxe Room ·

Room Only
8% discount
Total
COP 9,533,794.66
Wyndham Grand Orlando Resort Bonnet Creek

1 King Bed - Accessible Room ·

Room Only
8% discount
Total
COP 9,533,794.66
Wyndham Grand Orlando Resort Bonnet Creek

1 King Bed ·

Room Only
8% discount
Total
COP 9,533,794.66
Wyndham Grand Orlando Resort Bonnet Creek

King Bed - Accessible Room ·

Room Only
17% discount
Total
COP 9,578,017.62
Wyndham Grand Orlando Resort Bonnet Creek

Double Deluxe Two Queen Beds ·

Room Only
Package Rate
Total
COP 9,763,261.47
Wyndham Grand Orlando Resort Bonnet Creek

Double Deluxe King Bed ·

Room Only
Package Rate
Total
COP 9,955,625.98
Wyndham Grand Orlando Resort Bonnet Creek

Double Accessible With Views ·

Room Only
Package Rate
Total
COP 10,172,350.58
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking Fit - Wholesale 3 - Promo Rate ·

Room Only
Total
COP 10,301,111.13
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, Roll-in Shower, 1 King Bed Fit - ·

Room Only
Total
COP 10,471,738.92
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed With Balcony Fit - Wholesale 3 - Promo Rate ·

Room Only
Total
COP 10,471,738.92
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds Fit - Wholesale 3 - Promo Rate ·

Room Only
Total
COP 10,471,738.92
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, 1 King Bed Fit - Wholesale 3 - Pr ·

Room Only
Total
COP 10,471,738.92
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking Daily Partner Rate Non Refundable ·

Room Only
Total
COP 10,578,173.83
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking ·

FIT - Wholesale 3 - Promo Rate
Total
COP 10,623,681.72
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking ·

Room Only - No meal plan
Total
COP 10,737,986.81
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, Roll-in Shower, 1 King Bed Daily ·

Room Only
Total
COP 10,788,259.64
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds Daily Partner Rate Non Refundable ·

Room Only
Total
COP 10,788,259.64
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed With Balcony Daily Partner Rate Non Refundable ·

Room Only
Total
COP 10,788,259.64
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, 1 King Bed Daily Partner Rate Non ·

Room Only
Total
COP 10,788,259.64
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds ·

FIT - Wholesale 3 - Promo Rate
Total
COP 10,799,663.38
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed with Balcony ·

FIT - Wholesale 3 - Promo Rate
Total
COP 10,799,663.38
Wyndham Grand Orlando Resort Bonnet Creek

Double Lake View ·

Room Only
Package Rate
Total
COP 10,872,476.00
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, Roll-In Shower, 1 King Bed ·

Room Only - No meal plan
Total
COP 10,917,073.72
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed with Balcony ·

Room Only - No meal plan
Total
COP 10,917,073.72
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds ·

Room Only - No meal plan
Total
COP 10,917,073.72
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, 1 King Bed ·

Room Only - No meal plan
Total
COP 10,917,073.72
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking Fit Wholesale Rate - 2 ·

Room Only
Total
COP 10,962,099.76
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed With Balcony Fit Wholesale Rate - 2 ·

Room Only
Total
COP 11,145,898.07
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, Roll-in Shower, 1 King Bed Fit Wh ·

Room Only
Total
COP 11,145,898.07
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds Fit Wholesale Rate - 2 ·

Room Only
Total
COP 11,145,898.07
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, 1 King Bed Fit Wholesale Rate - 2 ·

Room Only
Total
COP 11,145,898.07
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds With Balcony Fit - Wholesale 3 - Promo Rate ·

Room Only
Total
COP 11,283,920.81
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed With Balcony Fit - Wholesale 3 - Promo Rate ·

Room Only
Total
COP 11,283,920.81
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking ·

FIT Wholesale Rate - 2
Total
COP 11,305,496.90
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds ·

FIT Wholesale Rate - 2
Total
COP 11,495,184.47
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed with Balcony ·

FIT Wholesale Rate - 2
Total
COP 11,495,184.47
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking Fit Tour Operator - Wholesale 1 ·

Room Only
Total
COP 11,623,356.09
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed with Balcony ·

FIT - Wholesale 3 - Promo Rate
Total
COP 11,637,383.22
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed with Balcony ·

Room Only - No meal plan
Total
COP 11,770,052.09
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Bed with Balcony ·

Room Only - No meal plan
Total
COP 11,770,052.09
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed With Balcony Daily Partner Rate Non Refundable ·

Room Only
Total
COP 11,788,094.63
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds With Balcony Daily Partner Rate Non Refundable ·

Room Only
Total
COP 11,788,094.63
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed With Balcony Fit Tour Operator - Wholesale 1 ·

Room Only
Total
COP 11,820,164.30
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, Roll-in Shower, 1 King Bed Fit To ·

Room Only
Total
COP 11,820,164.30
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds Fit Tour Operator - Wholesale 1 ·

Room Only
Total
COP 11,820,164.30
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, 1 King Bed Fit Tour Operator - Wh ·

Room Only
Total
COP 11,820,164.30
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking ·

FIT Tour Operator - Wholesale 1
Total
COP 11,987,472.70
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds With Balcony Fit Wholesale Rate - 2 ·

Room Only
Total
COP 12,020,666.68
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed With Balcony Fit Wholesale Rate - 2 ·

Room Only
Total
COP 12,020,666.68
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed with Balcony ·

FIT Tour Operator - Wholesale 1
Total
COP 12,190,384.32
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds ·

FIT Tour Operator - Wholesale 1
Total
COP 12,190,384.32
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queens ·

Bed & Breakfast · 2 Queen Beds
Special deal (on select nights)
Total
COP 12,196,380.66
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed ·

Room Only
Total
COP 12,385,586.38
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed with Balcony ·

FIT Wholesale Rate - 2
Total
COP 12,397,204.27
Wyndham Grand Orlando Resort Bonnet Creek

Family Room Lake View ·

Room Only
Package Rate
Total
COP 12,402,558.14
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe Room, 1 King Bed, Accessible (Mobility) ·

Bed & Breakfast · 1 King Bed
Special deal (on select nights)
Total
COP 12,405,984.62
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking Daily Partner Rate ·

Room Only
Total
COP 12,548,879.37
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed Fit - Wholesale 3 - Promo Rate ·

Room Only
Total
COP 12,632,506.80
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed With Balcony Fit Tour Operator - Wholesale 1 ·

Room Only
Total
COP 12,757,573.18
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds With Balcony Fit Tour Operator - Wholesale 1 ·

Room Only
Total
COP 12,757,573.18
Wyndham Grand Orlando Resort Bonnet Creek

Lake View, Mobility Accessible Room, 1 King Bed Daily Partner Rate ·

Room Only
Total
COP 12,763,997.82
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds Daily Partner Rate ·

Room Only
Total
COP 12,763,997.82
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed With Balcony Daily Partner Rate ·

Room Only
Total
COP 12,763,997.82
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed ·

FIT - Wholesale 3 - Promo Rate
Total
COP 13,028,264.78
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed with Balcony ·

FIT Tour Operator - Wholesale 1
Total
COP 13,157,185.94
Wyndham Grand Orlando Resort Bonnet Creek

Room Deluxe Two Queen Beds ·

Bed & Breakfast
Package Rate
Total
COP 13,183,205.74
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed ·

Room Only - No meal plan
Total
COP 13,186,150.37
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed Daily Partner Rate Non Refundable ·

Room Only
Total
COP 13,447,847.47
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed Fit Wholesale Rate - 2 ·

Room Only
Total
COP 13,473,010.65
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed With Balcony Daily Partner Rate ·

Room Only
Total
COP 13,788,781.83
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds With Balcony Daily Partner Rate ·

Room Only
Total
COP 13,788,781.83
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed ·

FIT Wholesale Rate - 2
Total
COP 13,895,109.67
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed Fit Tour Operator - Wholesale 1 ·

Room Only
Total
COP 14,313,568.05
Wyndham Grand Orlando Resort Bonnet Creek

Room Run Of House ·

Bed & Breakfast
Package Rate
Total
COP 14,317,262.21
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed ·

FIT Tour Operator - Wholesale 1
Total
COP 14,761,847.47
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed Daily Partner Rate ·

Room Only
Total
COP 15,490,134.24
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe 2 Queen Beds Non Smoking ·

Bed & Breakfast
Total
COP 15,581,096.47
Wyndham Grand Orlando Resort Bonnet Creek

Accessible Deluxe 1 King ·

Bed & Breakfast
Total
COP 15,815,810.07
Wyndham Grand Orlando Resort Bonnet Creek

Roll In Shower Accessible 1 King ·

Bed & Breakfast
Total
COP 15,815,810.07
Wyndham Grand Orlando Resort Bonnet Creek

Lake View 2 Queen Beds ·

Bed & Breakfast
Total
COP 15,815,810.07
Wyndham Grand Orlando Resort Bonnet Creek

Deluxe King Bed With Balcony ·

Bed & Breakfast
Total
COP 15,815,810.07
Wyndham Grand Orlando Resort Bonnet Creek

Lake View King Bed With Balcony ·

Bed & Breakfast
Total
COP 16,941,193.28
Wyndham Grand Orlando Resort Bonnet Creek

Lake View Family Bunk 1 King Bed ·

Bed & Breakfast
Total
COP 18,805,517.45
Wyndham Grand Orlando Resort Bonnet Creek

Suite King Size Bed ·

Room Only
Package Rate
Total
COP 23,243,499.85
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite with a King Bed in Bedroom ·

Room Only - No meal plan
Total
COP 23,298,805.32
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With A King Bed In Bedroom ·

Room Only
Total
COP 23,330,071.91
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With A King Bed In Bedroom Fit Wholesale Rate - 2 ·

Room Only
Total
COP 23,844,525.16
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite with a King Bed in Bedroom ·

FIT Wholesale Rate - 2
Total
COP 24,591,443.38
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With A King Bed In Bedroom Daily Partner Rate Non Refunda ·

Room Only
Total
COP 25,300,777.45
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With A King Bed In Bedroom Fit Tour Operator - Wholesale ·

Room Only
Total
COP 25,425,843.82
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite with Two Queen Beds ·

Room Only - No meal plan
Total
COP 25,687,059.08
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With Two Queen Beds ·

Room Only
Package Rate
Total
COP 25,840,286.80
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite with a King Bed in Bedroom ·

FIT Tour Operator - Wholesale 1
Total
COP 26,222,071.18
Wyndham Grand Orlando Resort Bonnet Creek

Suite Two Queen Beds ·

Room Only
Package Rate
Total
COP 26,285,782.22
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With Two Queen Beds Fit Wholesale Rate - 2 ·

Room Only
Total
COP 26,294,027.18
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite with Two Queen Beds ·

FIT Wholesale Rate - 2
Total
COP 27,117,773.42
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With A King Bed In Bedroom Daily Partner Rate ·

Room Only
Total
COP 27,639,507.93
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With Two Queen Beds Fit Tour Operator - Wholesale 1 ·

Room Only
Total
COP 28,050,363.81
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With Two Queen Beds Daily Partner Rate Non Refundable ·

Room Only
Total
COP 28,100,315.41
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite with Two Queen Beds ·

FIT Tour Operator - Wholesale 1
Total
COP 28,929,040.75
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With Two Queen Beds Daily Partner Rate ·

Room Only
Total
COP 30,509,128.03
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With A King Bed In Bedroom ·

Bed & Breakfast
Total
COP 30,975,128.76
Wyndham Grand Orlando Resort Bonnet Creek

Parlor Suite With Two Queen Beds ·

Bed & Breakfast
Total
COP 34,113,994.92

Overall

Wonderful
4.5
2126 reviews
5
3896
4
1640
3
743
2
265
1
185

Customers Review

Location 5
Cleanliness 4.6
Comfort 4.6
Neighborhood 4.6
Amenities 4.5
Condition 4.6
Recomendation 85.2%
“We love this hotel. It is an excellent location located close to Disney and Disney Springs area. The many pools that you can take advantage of are incredible. There are lazy rivers, slides and kiddie splash areas, along with quite a few regular pool areas. This is a great resort for families. The restaurants are good value and quite simply you never have to leave. It has everything you need right there. There are shuttle buses to take you to Disney Parks or Disney Springs. We didn't take advantage. We drove to Disney Springs. Every employee we came in contact with was extremely professional and friendly. Don't hesitate to visit. We have been twice and will definitely visit again”
— Charm Stone
“Everything about the hotel was great, except for my check in experience. I will not name the person that checked me in, but he turned what would have been a 5 star experience, into a 2 star. My family and I arrive at the hotel a little after 10pm straight form the airport. I reserved the room online about a week ago prior to my stay. When looking for rooms there was no option for a room with a balcony, so I called the hotel and spoke to a lovely lady who told me they were going to do everything possible to designate a room with a balcony for the duration of my stay, I was not asked to pay more for the room, I was simply and kindly told they were going to do their best. Upon checking in, they front desk guy was rude from the beginning. No welcome, no warmth, nothing that you can expect from a front desk/check in. He started the check in process and rapidly asked for my ID. After I made the comment about the room with the balcony, his immediate response was, rooms with balcony cost more, and the are reserved for people that actually paid for it. I was in shock after I had heard his response, but stayed calmed and explained that I had called when making the reservation, I explained that the website did not have the choice available, and told him that I had spoken to a lovely lady, and I told him what she had told me. At this point I no longer cared for the balcony, but wanted to clear the fact that I was never told or given the choice to pay more, otherwise I would have done it, His response was that the person I had spoken to was wrong and he went ahead to repeat that those rooms are reserved for people that paid for it. In my opinion, the check in experience is the first impression guest or in my case families receive from any hotel, and this person ruined our experience. I also asked him if there was a restaurant opened as we were hungry and he pointed out to one side of the hotel as if he didn't care and just wanted to get it over with. There was no line of other guests behind me so he had no reason to be in a rush. To top it all off, I traveled with my 7 month old daughter, I asked him for a pack and play, he did tell me they had them available, but we never received it. I had to call the day after, spoke to another person and they sent it within 5 minutes to our room. Aside from the terrible check in experience, I do have to say the rest of the staff was very friendly, the hotel is very clean, they do provide shuttle to Disney parks which is good and on time. My son really enjoyed the pool, the pool staff was great and so was the staff at the coffee shop. The room are quiet and clean.”
— Felipe Quiroz

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