“0 out of 5! Bugs, bugs, bugs!!! And poor costumer service! Please DO NOT stay in this hotel! I was recently there (room 422), and it was a horrible experience! Upon arrival we found that our bathroom trash can had some yellow liquid, either beer or urine. Disgusting! So we requested a new one. Then we found some hair on one of the towels, and on our last day (we stayed there 4 nights) I woke up with big, bright red, swollen bites! At first I didn't say anything to the hotel management because I thought they were normal mosquito bites, but after realizing they were not mosquitoes, I immediately called them and complained about the cleanliness of their rooms. I believe the assistant manager was who answered the phone, and she only asked for my name, reservation dates, phone number, and told me that I was going to get a call back after their "pest control doing an investigation." So far no call back from them. I'm guessing their investigation still going on. But to conclude, my doctor told me that I was bit by fleas or mites due to the bite location. However, I don't doubt they have bed bugs as well. Please be aware and don't take your family there! I took my two toddlers with me and I regret it! I'm glad I was the one who got bit and not them. I DO NOT recommend this place and I will never go back, especially after being ignored and never getting a call back.”

“The whole staff was extremely accommodating & helpful! Our stay there was absolutely perfect for Disneyland and the breakfast was delicious every morning! Our first night there our airline lost our baggage & Hampton inn got us a pack & play delivered to our room within 30 minutes. Janelle at the front desk was absolutely amazing! When our airline was being difficult about getting our baggage to us & it was at the hotel after we had gone back home, Mike made sure our bag got back to us the next day! Hampton in /Hilton has our business forever. Thank you for being so kind and helpful to us! -the Kelly’s”