The room was small, but serviceable for our purposes. The "breakfast" consisted solely of toast and mini-doughnuts. Our big issue is that we reserved 2 nights and got confirmation at a certain price (including tax), but we were charged more at the location. I believe the woman who runs the place pretended to not be the manager, and every time I asked her to resolve the problem she said to come back later when the manager would be there.....which was never. She wouldn't give me an email address to contact this mystery "manager". As I left, she said I needed to resolve the problem with the Knights Inn site where I made the reservation, but they say to contact the property. I give up.....but they earned a bad review, and they have an unhappy customer who will never go back. I hope the few bucks they scammed me out of was worth it.
starstar Scott Butler
It was okay. But smelled like urine somewhere. Bed was comfortable but it didn't have shampoo like most hotels. The beds were too small for a family. The only thing that was nice was the scenery. Other than that, the water didn't get hot in the shower, either.
starstar Nicholas Johnson
I would give 5 stars, but the supposed breakfast was toast and coffee. Otherwise, it is a clean, charming retro motel on the Route 66 and we loved our stay here. We will stay again when we pass through Flagstaff for the night in a week.
starstarstarstar Kristi Decker
Wonderful stay at Knights Inn. Room was large and clean. Also had a/c. So nice to get out of the Phoenix heat. Staff is very kind and helpful. Hope to stay there again. Thanks for all.
starstarstarstar Megen Roholt
Staff are extremely helpful and friendly. The place is clean and in a safe area. Yeah, it's older, but really, what do you expect when you're staying right off of route 66? And yes, the appliances are dated, but they work fine. My stay has been pleasant and I wouldn't hesitate to stay here again.
starstarstarstarstar Darkoverlord5
Spanish
