Pelo atendimento diferenciado ao hóspede.
starstarstarstar Edivan Pereira
quarto muito bom e atendimento excelente. as instalações não são as melhores mas para o nível de um hotel de aeroporto estão muito bem.
starstarstarstar Gabriel Cavalheiro
Os good!
starstarstarstar Jose Mercado
Qualidade no atendimento!
starstarstarstarstar Marcos Jose
Caro, para nós, mas bom serviço seguro e com transporte privado
starstarstarstarstar Conceição Montalverne
Gostei muito do hotel, quartos confortáveis, café da manhã delicioso, banheiro enorme, cama macia, equipe super atenciosa, parking free. A única questão é a distância do centro de Boston, mas de carro fica perfeito. Muito perto do maravilhoso aeroporto Logan .
starstarstarstar Andrea Salles
I was hesitant after reading some reviews but overall, I was pleased with my choice. The front desk staff were friendly. The shuttle service was great.We only waited about 25 mins after landing until it came. The breakfast was good for some coffee and a yogurt but not much of a choice.The only issue with the room was that the door to the bathroom was very hard to close and came off the hinge a couple times while struggling to open it. All that said, I would definitely stay here again for a night before or after a flight.
starstarstarstar Lisa
Thought when I arrived, I would have a clean, or perceived clean room. When I went to use my bathroom, there was already toilet paper in the toilet bowl. The shower handle was also loose and the breakfast area was very messy. They did not offer butter, but only Promise margarine and I feel that is not acceptable. I mentioned these all to the manager, especially, the first concern. She offered to refund my stay and I mentioned I had used my Hilton Honors points and wanted them reimbursed. She stated that I had to call Hilton Honors, which I did and was informed by them, no problem, but also was told, the hotel could have done this directly. Less than stellar experience for a Hilton branded hotel.
starstarstar Jamie Bachrach
This place is a decent hotel, seems like it was updated fairly recently. Rooms are nice and clean. It is a very busy hotel being so close to the airport, but that's to be expected. Would definitely recommend it.
starstarstarstar Andrew Pleus
I'm rounding up and giving a lot of benefit of the doubt here. This was the worst night of sleep on the trip, and there was no hot water in the morning to shower. Other than those minor details . . . the room was nice.
There was a constant banging all night. Most of the night, I thought it was a steel plate on the highway that cars were running over, but I think I figured out that it was a vent or something banging in the wind. It was just the right sound to stop me from getting to sleep, and I don't often have much problem sleeping. I don't know that this would have been the case in any other room, though (we were in the last room on the top floor), so this is where I'm giving benefit of the doubt.
The issue I can't excuse, though, is the lack of hot water. No real way to excuse that.
The location isn't great as far as access, but it is real close to Boston and the airport, so it's good that way. Overall, it's probably fine for most people just needing to stay close to the airport for a night, but it wasn't great.
Typical details:
Comparison to others in chain: Average
Internet: 51/92 - good
Breakfast: Didn't have, but free
Room: Good
Cleanliness: Good
Bed: Good
Bedding: Good
Shower: Fine if there was hot water
Hard water: No
HVAC: Average
Location: Good for the airport, not great otherwise
Noise: Awful
Staff: Average
Cost/value: A bit expensive
Would stay again: Maybe
starstar Ryan Alverdes
Water was not hot in the shower. Only gave us a bottle of conditioner and a lotion, no shampoo, and One bar of soap by the sink and none in the shower. Toilet paper was scratchy one-ply. Only 2 bath towels even though we had 3 people in our room. Hot tub was not open. Breakfast had a lot to be desired. Had to wait in line a long time for an English muffin and a hard boiled egg. That being said, the shuttle service was great to and from the airport and subway/train.
starstarstar Michelle Brunt
We stayed 8 nights. Room was clean and comfortable. Breakfast was acceptable. Used the free parking 1 night. No difficulties with the parking. We used the shuttle service each day. It was great to have the shuttle. Most of the drivers were friendly and helpful. A couple of the drivers were grumpy.
starstarstarstar Carolyn Griffith
Had a good stay at this airport location. I wouldn’t stay here unless you are headed for or from the airport - it’s a rather industrial area and does t have the best immediate access to the city, but it’s super convenient for early morning flights and the like.
I don’t believe this is a super new Hampton location, but they did remodel and update the rooms with the new generation Hampton furniture, which I really liked.
Clean, simple, no nonsense.
starstarstarstarstar Daniël
La habitación está muy amplia, más de lo que me imaginaba. Las camas super cómodas. El baño muy amplio. Le hace falta másiluminación a la habitación. Lo que NO ME GUSTÓfue que los elevadores estaban muy lentos, tardaban demasiado en llegar al piso en el que me hospede. El desayuno estaba pasable, sólo que les faltó tener huevos revueltos y más variedad en pan.
starstarstarstar Lucia Barragan
NO HOT WATER and several advertised amenities either didn't work or were not available. The shuttle service is great. Very convenient service to the Subway. All drivers were friendly & helpful. The location on the highway does make it difficult to get to places near the hotel. You had to walk about a mile to get to a crosswalk. The breakfast also left a lot to be desired. I expected a lot more for what I paid.
starstar Alyssa Downing
Buena atención, lugar limpio y ordenado
starstarstarstarstar Juan David Alzate
Mi esposa, mi hija, mi hijo y yo, pasamos la noche del sábado y domingo pasados en este hotel. Un par de días antes me comunique por email con ellos para avisarles, como indicaban cuando hice la reserva, que llegábamos a las 8:30 al aeropuerto y que lo tuvieran en cuenta ya que necesitábamos el shuttle. Como no recibí respuesta algunael mismo sábado por la manana llamé desde el aeropuerto de NY y hablé con recepción, les dije lo mismo y me indicaron que esperase en la puerta 110 del aeropuerto, que el shuttle pasaría a la hora indicada. Así lo hicimos y casi una hora más tarde seguíamos esperando, volvimos a llamar y esta vez nos indicaron, esta vez de malos modos, que debíamos haber llamado al llegar a Boston. Un rato más tarde llegó el Shuttle que nos llevó al hotel para dejar las maletas, allí tuvimos que esperar más de media hora a que alguien viniese a atendernos a recepción. Nos facilitaron hacer el check in antes de la hora. Esperamos al shuttle para que nos transportara a la estación, pero más de media hora después de estar esperando decidimos pedir un uber. La habitación estaba limpia y ordenada, aunque éramos cuatro y habían puesto toallas para dos. Dormimos bien, el desayuno estuvo bien aunque fue un poco escaso, volvimos a pedir otro uber visto el mal servicio de shuttle. Al volver por la noche la habitación no estaba hecha, reclamamos y nos dijeron, de nuevo de malos modos, que debíamos haber indicado que queriamos que nos la hiciesen como nos habían indicado en el check in, pero no lo habían hecho, ni cuando hice la reserva tampoco. Nos facilitaron aparcar el coche de alquiler, aunque tenían overbooking en el packing. Al hacer el check out no nos pudieron imprimir la factura, me indicaron que me la enviarían por correo, le di el correo a la persona de recepción en ese momento,, pero nunca lo hicieron. Al hacer el check in retuvieron un deposito por si realizábamos algún desperfecto, tres días después se irnos lo hicieron efectivo, les he llamado y me han dicho que me lo devolverán en siete días, veremos. En resumen, mejorable la comunicación, mejorable el shuttle, mejorable el servicio y la atención del personal, mejorable no preparar la habitacion el segundo dia, mejorable el check out, mejorable el tema del depósito. ... bien por la limpieza y algún punto más.
starstar Jesus Villoldo
Siempre me quedo en esta línea de hoteles, pero a este en especial le doy 3 estrellas, fuimos el fin de semana del 4 de julio, y el último día q se puede decir que es el último día de temporada, 5 de julio, colocaron solo avena en el desayuno, no había más nada. El desayuno en general no tiene variedad, el estacionamiento sobrepasado en su capacidad porq se renta a NO Huéspedes q utilizan el aeropuerto. Decepcion total con este hotel.
starstarstar Gabriela K. Diaz M.
Lindo aeropuerto Boston. Felicidades !!
starstarstarstarstar Karina Alvarenga
Muy higiénico y modernos habitaciones confortables! 👍😎🇭🇳
starstarstarstarstar Javier Figueroa
Café da manhã bom porém lotado e apertado.
starstarstarstar Vitória Blauth
Bom
starstarstarstarstar Geovani Abrile Gonçalves
Muy hermoso
starstarstarstarstar Roman Miranda
Lugar bueno, instalaciones cómodas con buen espacio en las habitaciones y baños. Desayuno continental estilo buffet incluído en la estadía, servicio de transporte al aeropuerto frecuente. ubicado cerca del aeropuerto pero nada mas, no hay muchas opciones para comer cerca.
starstarstar Javier De León V.
Spanish
