I would have loved to stay there it look like a very nice place but I was do not rent from the other extended stay because of something that happened over a year ago with somebody that I was with and not with now and they are still holding that against me which I think is a rule that needs to be changed so they just lost that and I just lost that but that's okay cuz I got a room somewhere else for the week that I needed maybe I'll look into talking to somebody about that
star Dawn Swinehart
Staff was nice. Spacious room. The carpet gave off a smell of urine. The walls were filthy. Also, staff basically entered my room and the only thing saving me was the latch. I was completely terrified and my privacy was invaded. Apparently the front desk misinformed them.
starstarstar Verified Hotel Guest
Being a extended stay I did't think people would be living here. Like us on a relocation we are waiting of our new place, that's why we are here for a week
starstarstarstar Verified Hotel Guest
If you like your room smelling like cigarette smoke then this place is for you! I even bought a glade plug-in for the wall but I could still slightly smell the stench which was annoying. On the plus side the bed was comfortable and the ac worked.
Note: they also only clean the rooms every two weeks instead of every week because of covid
starstar Mr. Brown
Great location. Room smelled like cleaner (Like Simple Green)
starstarstar Edward
Very nice No pool
starstarstarstarstar Donald
Went to check in and the lady was nice. Went to look at my room and it reeked of stale cigarettes. There were red stains all over the floor. The bed had bugs crawling all over both of the beds. I told her this and she acted like she’s already heard that before. So she upgraded my room. No bugs but it was dirty and also full of stains. This place needs to be shut down...it’s a heath hazard!
star Candace Denny
Having the little kitchen and the full size fridge is nice. The bed is a lot firmer than what I like to sleep on and the free wifi is only good on your phone or tablet.
starstarstar Stephen Fitch
Staff was very friendly during my entire trip. It was clean and neat. Everything was fantastic for my value.
starstarstarstar John
I was upgraded to a king sized sleeping room that was well laid out. Great nights of sleep. All accoutrements were ideal; the lighting, loveseat, positioning of the bed, kitchenette, dining area bathroom.
starstarstarstarstar Hiram
LOVED IT AND FELT COMFORTABLE . I WILL BE TTHERE TOMORROW FOR THREE DAYS. TV5 OUT OFTHE CHANNELS WERE NOT WORKING. OBES THAT DID WORK WAS IN SPANISH THAT WAS FINE I JUST DIDNT UNDERSTAND
starstarstarstarstar Melissa
Booked room through third party for guest. They claimed they did not have my confirmation upon arrival. Guest told they needed to book two or more nights for special rate. Never had this problem before with Extended Stay, desk clerk claims they are different from other places. Best to stay away to avoid same problem we experienced.
star Marita Gishi
they were absolutely wonderful I mixed up the properties and said bad things to this property when it was the Phoenix location 14245 50th so horrible But The ladies here they made me feel safe that mean someThing To someone with PTSD thank you That I had to go it's quiet clean they make you feel like you'r important and they go beyond other way to make sure you feel at home thing I feel bad about that place is that I can't stay.
starstarstarstarstar Deanna
Staff was friendly, helpful and professional. No
starstarstarstar Verified Hotel Guest
It was easy to get to ,and the parking was a adaquete The shower enclosure was moldy The curtain rod was torn loose from the wall
starstar Robert
Lovation 1 room the toilet was plugged and took an hour to get it working. 2nd room was filthy still had bath water, hair and blood in the tub. food in the fridge. Woke up at 4:30 am because of a tow truck who tagged our legally parked car. Avoid this hell hole.
star Jody
The size of the room was amazing. It was quiet and nice. The staff was amazing. N/a
starstarstarstarstar Sharonkay
This was the nicest hotel I've stayed in and the staff was always helpful when I needed it.
starstarstarstarstar Joshua
Parking lot very lit up at night The staff was not helpful at all, made you feel like any request was an inconvenience for them.
star Verified Hotel Guest
price
starstarstarstar Clark
The staff was very friendly and the room was perfect. It had everything my fiance and I needed
starstarstarstarstar Sharonal
Location. Very close to highway. Easy for the next destination. The staff was not helpful. The toilet clogged in the morning. Asking for help or give us the plunger, they does not have one saying will bring us one ASAP. After more than an hour, nothing happened. We cannot wait any further, we just checked out.
star Verified Hotel Guest
This hotel refused my reservation because they said I couldn't use a prepaid credit card when I was there the week before and they accepted it this left me no room and I paid in full still waiting to be refunded They r not a good hotel they don't honer there reservations and change policy to suit them I found it to be discriminated and personally will never stay there are recommend anyone too
star Cheryl
Location Staff was rude underinformed never on the same page
star Sandra
The studio kitchenette was awesome A fire alarm going dead in the next building over continually beeped.
starstarstarstar Billy
Front Desk workers
starstarstarstarstar Portunda
location yes...please if the hotel is going to charge more than $10 a night, which MOST the of the big name hotels do, post a warning!! $--- a night and my small breed lab does less damage than most kids! $50 added to my bill! never again at this hotel!
starstar Dawn
It was quiet and easy to get to. Had trouble with the key cards almost every time we used them. There were cockroaches in the room. Was told check in was 3 o'clock and them still had to wait another 45 minutes before we could get into our room.
starstar Carol
It was ok. The late night check-in was impossibly difficult. The "breakfast" was pathetic. I should have just slept in my car.
starstarstar Verified Hotel Guest
Location and amount of space in the room. Small cockroach crawling out of bathroom sink; wire on iron was exposed; no dishes, pans, cutlery...not even a cup to boil water in me. Grab/go breakfast was little more than breakfast bars.
starstarstar William
The staff was awesome was very helpful
starstarstar Verified Hotel Guest
Location
starstarstarstarstar Jimmy
The hotel you provided for us is horrible. The room is vested with bugs. Last night I was harassed painfully by bugs in the bed and could not go to sleep at all. The hygiene of room is very worrisome. There were worms swarming in several places. I was harassed by bugs in the bed, which caused me itching horribly and having redness and swelling in many place in my body. And even today I am still itching painfully. The bugs made me sleepless, which affected my business the next day in Phoenix.
star Jianjun
Spanish
