The customer service No
starstarstarstarstar Natalie
Pillows too soft, go flat
starstarstarstarstar Verified Hotel Guest
the maids were friendlly and did great job the lady that checked us in was very rude and made threats of charging $150 for smoking in room and may have followed through with threat ]
starstar Gordon
The rooms at this hotel were fabulous! Clean... super clean. I could tell the lady who cleaned the room I was in paid attention to detail. Extremely pleased with the cleanliness of this Hotel. I cant think of a single thing that I did not like about this Hotel.
starstarstarstarstar Donna
Nothing honestly the whole stay plus my stuff got stolen and been waiting a week now for a update on the report I made
star Verified Hotel Guest
Quick response to concerns. Restrooms are not checked for working conditions.
starstar Mario
How clean it was
starstarstarstarstar Verified Hotel Guest
It's very close to the airport. Like 2 minutes. It's also just 15 minutes from a casino and tons of restaurants in Valencia Ave. Subway is walkable (right across the street)There's a hot tub! And staff is super friendly and helpful The rooms are outdated, very antiquated furniture. The rooms have a motel like feel to them. The walls are super, duper thin
starstarstarstar Roshelle
Good Area.
starstarstar Verified Hotel Guest
Location Blood on the bed spread and the lamp on night stand
starstarstar Angela
Location
starstarstarstar Brian
Very nice place to stay. Well maintained, clean, very friendly and helpful staff.
starstarstarstarstar Cleve
Location Not nice. Charge for parking. Definitely not 3 star. 2 star at most.
starstarstar Verified Hotel Guest
The location. It was dirty in our hotel room. The floor was disgusting we had to wear socks to prevent our feet from getting dirty. The breakfast was gross as well. The bed was awful and hurt our backs. Not a good experience and would rate this hotel a 2 star not 3.5
starstar Amanda
The fridge did not work in the first room we were assigned but the front desk was very helpful and gave us a different room. Front desk was helpful with restaurant recommendations. Also a nice touch to provide cold water bottles. The door handle was partially broken on the room and we had to push hard on the door to get in. Once in the room was nice.
starstarstarstarstar John
The remodeling is beautiful . Staff very good . Breakfast above average . you cannot go wrong staying. Even numbered rooms are quietest . No .
starstarstarstarstar Dan
Staff was friendly. Complimentary breakfasts were very good. Heard many loud air force jets when out for walks.
starstarstarstarstar Verified Hotel Guest
Staff was friendly, helpful and courteous. Free bottled water. Poor breakfast. No newspapers. Paint peeling in bathroom. No trash receptacle near lobby. Thin walls. No clock in room.
starstarstar David
Nice staff. Great room and very good breakfast No
starstarstarstarstar Verified Hotel Guest
The staff was outstanding. Breakfast was good. Great Value! No. Will go back
starstarstarstarstar Elinor
The receptionist who greeted us upon arrival The fact that the base cove was missing everywhere gave the room an unfinished and unclean impression
starstarstar Verified Hotel Guest
Room was a bit beat up and could use a little PM.
starstarstarstarstar Laura
Had no hot water for shower in the morning.
starstar Verified Hotel Guest
The location is okay. But note there are at least seven other hotels within walking distance of this one-and any of them would be a better choice. In less than 255 characters? "Wonky" elevator worked SOME of the time (on 3rd floor). Toilet flushed SOME of the time. Bed=rock. Sloppy paint job. Cheapest t-paper EVER. Paper-thin bedding/towels. Heat worked SOME of the time in 10-second increments.
starstar Amy
Clean room. Very large - included separate sitting room with sofabed. Very good complimentary hot breakfast. Staff extremely friendly and helpful - really seemed to care about our experience Internet was down for a couple of days.
starstarstarstarstar Verified Hotel Guest
Friendly staff. Older and worn out room decor. No wifi or TV because of a storm that had passed through. Meager breakfast.
starstarstar Verified Hotel Guest
It's clean, convenient elevator, good room and bathroom space, good Wi-Fi, nice breakfast. Toilet is very low, otherwise everything is great.
starstarstarstarstar Maria
Everyone was friendly and helpful. The location was not great as we were near the airport and had to drive a lot to the places we wanted to see but that was our fault. Aside from that the stay was great. No.
starstarstarstarstar Jack
Easy check in process
starstarstarstarstar Michael
all nothing
starstarstarstarstar Fernando
Spanish
